Bareroots Footwear Reviews 

635
TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

Item was advertised as being shipped from a UK warehouse, but delivery took over two weeks, because it was actually sent from China. This is clearly misleading. The quality of the shoes is appall... See more

Company replied

Rated 1 out of 5 stars

The shoes that I bought were not the same as advertised. The ones advertised look like they were probably taken from somebody else's website made with realesther and then the ones that I got were supe... See more

Rated 5 out of 5 stars

First order… Awesome shoes fast delivery. Thank you ☺️ I am trying to order more but it says in checkout that you’re unable to receive payments ?? I’ve been trying for 5 days ??

Company replied

Rated 5 out of 5 stars

All went well so far. It is my hope that the product will arrive accurately picked and well-packed to avoid damage. It is also my hope that the product will be true to size and actually fit me. If... See more

Company replied

Company details

  1. Shoe Store

Written by the company

At BareRoots Footwear, simplicity, craftsmanship, and sustainability drive everything we create. Every pair of shoes is designed with care to enhance natural movement and deliver a comfortable walking experience. By focusing on minimalist designs and innovative materials, we craft footwear that combines functionality with style.


Contact info

3.3

Average

TrustScore 3.5 out of 5

635 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 2 weeks

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3.3

All reviews

(635)

631 reviews in the last 12 months

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Rated 1 out of 5 stars

Really bad- i ordered shoes for my mum

Really bad- i ordered shoes for my mum. I wanted to return as it didn’t fit. I sent countless emails and log a form online. I even called the number and was charged. No answer. This company should close down.

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

Awful company and lie about return and customer service

Took forever to get. When the sandal did come and I tried them the strap around my ankle could have fit 2 people, I could put my finger and my toe through the toe strap the strap across my foot was the same. The length fit fine, so not sure what kind of person would have fit this sandal? The metal piece that was suppose to hold the strap kept falling down into the leather so wouldn't even stay in hole to keep the strap in place. They were a joke! Looked great on the thin legged model in the picture. Emailed them right away to start a return. They aske for pictures so I sent about 5 showing the defects. They offered a discounted price or if I still wanted to return them and would have to pay the high shipping cost which they stated if they were defective I would not have to in the return policy. I said I wanted to return and never heard another word. I emailed probably 6 more times and even tried to call. That went straight to a busy signal. It is a complete scam. I finally called my credit card company and disputed the charges. This company needs to be taken off the internet if this is how the do business!

May 26, 2026
Unprompted review
Rated 2 out of 5 stars

Company in China. Return policy is crap.

Nowhere does the website say they are in China so I finally got the shoes 2-3 weeks+ after I ordered. the clasps don't even work though so I tried to return them. When I went to send them back it was going to cost me over $250 for shipping. No thank you!
The reason they got a 2 instead of a 1 or 0 is because I got some of my money back after calling my credit card company bitching about it.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Easy shopping

Easy shopping, lots of variety, comfortable styles and various payment options - love this site!

June 6, 2026
Unprompted review

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