Bargain Car Rentals Australia - Gold Coast Airport Reviews 3,883

TrustScore 4.5 out of 5

4.3

2/57-61 Ourimbah Road, 2485 Tweed Heads, New South Wales, AU


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Rated 5 out of 5 stars

Friendly staff and easy to deal with. The car was great to drive (we hired a large SUV) and it was very reasonably priced. The only thing that caught us by surprise as we did not double check was that... See more

Company replied

Rated 5 out of 5 stars

THE CARE AND THE CAR WAS BRILLIANT. HAVING A CAR MADE OUR HOLIDAY EXPERIENCE BETTER. Picking up our vehicle was a very good experience and taking it back was very hard as only one on and no real not... See more

Company replied

Rated 4 out of 5 stars

Friendly staff, easy transfer to and from airport (although quite a lengthy wait for shuttle from airport). Car was definitely bargain basement hire. Not overly clean inside and having done close to 9... See more

Rated 5 out of 5 stars

The vehicle we selected was available and in great condition. The pickup and return process went smoothly and without issue. The rental was very cost effective. Will certainly use this company again.

Company replied


Company details

  1. Car Rental Agency

About Bargain Car Rentals Australia - Gold Coast Airport

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info

  • 2/57-61 Ourimbah Road, 2485, Tweed Heads, New South Wales, Australia

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Easy to use and excellent value

Easy to use and excellent value

March 24, 2026
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Reply from Bargain Car Rentals Australia - Gold Coast Airport

We appreciate you taking the time to share your thoughts; we are so glad that our product is easy to use and provides excellent value.

Rated 5 out of 5 stars
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Reply from Bargain Car Rentals Australia - Gold Coast Airport

Thanks for the review. We are happy to hear you had no issues with our service. We always strive to make things uncomplicated for our customers. We look forward to seeing you next time!

Rated 5 out of 5 stars

Very easy and straight forward hire

Very easy and straight forward hire. Car reliable with no issues.

March 22, 2026
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Reply from Bargain Car Rentals Australia - Gold Coast Airport

We're happy your rental was straightforward and the car reliable. Thank you for letting us know you had a great experience.

Rated 5 out of 5 stars

Friendly staff and easy to deal with

Friendly staff and easy to deal with. The car was great to drive (we hired a large SUV) and it was very reasonably priced. The only thing that caught us by surprise as we did not double check was that the depot is not actually at the airport so my husband got a cab there and was looking around for Bargain car rentals before realising our mistake. It would be good however if that was a little clearer as the pick up point stated Gold Coast Airport. They provide a free shuttle to and from which is handy though.

March 11, 2026
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Reply from Bargain Car Rentals Australia - Gold Coast Airport

We're glad you enjoyed driving the SUV and found our team friendly. We appreciate your feedback regarding the clarity of our depot location. Thank you for your time.

Rated 5 out of 5 stars

Price was good

Price was good, staff at pick were great. Car was clean and what we had requested

March 12, 2026
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Reply from Bargain Car Rentals Australia - Gold Coast Airport

We're happy the price was good, the team helpful at pickup, and the car clean and as requested. We appreciate your positive feedback!

Rated 5 out of 5 stars

Friendly staff

Friendly staff, fast checkin and departure

March 11, 2026
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Reply from Bargain Car Rentals Australia - Gold Coast Airport

We're happy your check-in and departure were fast, and our staff were friendly. Thank you for letting us know about your experience!

Rated 4 out of 5 stars

Service, Price, Promt

Good price, prompt pick up and great service.

March 22, 2026
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Reply from Bargain Car Rentals Australia - Gold Coast Airport

We appreciate your feedback and are so glad you were happy with our service and price! We'll share this with our team.

Rated 5 out of 5 stars

Great customer service and the services…

Great customer service and the services were five star…
Very satisfied

March 20, 2026
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Reply from Bargain Car Rentals Australia - Gold Coast Airport

We're happy to hear that you were very satisfied with our customer service and the quality of our services. Thank you for your positive feedback!

Rated 5 out of 5 stars

THE CARE AND THE CAR WAS BRILLIANT

THE CARE AND THE CAR WAS BRILLIANT. HAVING A CAR MADE OUR HOLIDAY EXPERIENCE BETTER.
Picking up our vehicle was a very good experience and taking it back was very hard as only one on and no real notices to say just hand in keys and get on bus.

March 7, 2026
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Reply from Bargain Car Rentals Australia - Gold Coast Airport

We're happy the vehicle enhanced your holiday! We appreciate your feedback regarding the return process and the clarity of instructions. We'll review this to improve the drop-off experience for our customers.

Rated 3 out of 5 stars

AVERAGE at best

AVERAGE at best. Customer service at the desk was abrupt and rude. The was a hard upsell to buy more insurance when it was not needed. The shuttle driver was the highlight of the deal. I suppose you get what you pay for. it was cheap.

March 20, 2026
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Reply from Bargain Car Rentals Australia - Gold Coast Airport

Sorry to hear your interaction with our team wasn’t a positive one. 

That’s not the experience we want for our customers, and we’ll be following this up with the team.

Rated 1 out of 5 stars

No Staff

On arrival you had 1 transfer bus, 1 desk employee and 1 detailer. It was not a pleasant way to start our trip. I wont use you again. The staff you did have were polite enough and did their best.

March 17, 2026
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Reply from Bargain Car Rentals Australia - Gold Coast Airport

Sorry you had to wait. 

We aim to get people on the road quickly, and while it doesn’t always go to plan, we’ll keep working on making the handover smoother.

Rated 4 out of 5 stars

Friendly staff, ok car and not what I'd booked.

Friendly staff, easy transfer to and from airport (although quite a lengthy wait for shuttle from airport). Car was definitely bargain basement hire. Not overly clean inside and having done close to 90k it was showing signs of age. I booked a Kia Stonic and was given an MG3, did the job but gutless and underwhelming.

March 19, 2026
Rated 5 out of 5 stars

They were really good efficient and…

They were really good efficient and made it all easy

February 22, 2026
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Reply from Bargain Car Rentals Australia - Gold Coast Airport

We're so glad we made things easy and efficient for you. Thank you for letting us know about your experience; we appreciate it.

Rated 5 out of 5 stars

Convenience & Cost with value vehicle

The location to pick up the vehicle + the ease of rental from staff and the overall condition of vehicle + cost of rental made it so pleasant and effortless.

March 2, 2026
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Reply from Bargain Car Rentals Australia - Gold Coast Airport

We're so glad to hear that you had such a pleasant and effortless experience. It's great that the location, staff, vehicle condition, and rental cost all contributed positively to your rental. Thanks for your review!

Rated 1 out of 5 stars

Not recommended

There is only one transfer bus, so it took 40 minutes just to get from the airport to the depot which is 3km away. After that, I waited a further 20 minutes in line before being served, followed by another 20 minutes to locate and fit the child car seats. I then had to point out to staff that the seats had been installed incorrectly.

Do yourself a favour and use one of the many other hire car services located at the airport—especially if you’re travelling with children.

March 17, 2026
Bargain Car Rentals Australia - Gold Coast Airport logo

Reply from Bargain Car Rentals Australia - Gold Coast Airport

Hi Shayne,

It sounds like it was an incredibly busy day, and we apologise for the delays that you experienced. It would be understandably frustrating. We will continue to try to improve how smoothly we can transition customers from the airport into their car, to avoid situations like this from happening in the future.

Rated 5 out of 5 stars

The vehicle we selected was available…

The vehicle we selected was available and in great condition. The pickup and return process went smoothly and without issue. The rental was very cost effective. Will certainly use this company again.

March 17, 2026
Bargain Car Rentals Australia - Gold Coast Airport logo

Reply from Bargain Car Rentals Australia - Gold Coast Airport

We're happy to hear that the vehicle met your expectations and was in excellent condition. It's great to know that the pickup and return process was seamless and that you found the rental cost-effective. We appreciate your intention to use our company again.

Rated 1 out of 5 stars

I will send a review shortly

I will send a review shortly. We would NEVER use you again and NEVER recommend you.

March 16, 2026
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Reply from Bargain Car Rentals Australia - Gold Coast Airport

Hi Kerryn,

Sorry your experience wasn’t what it should have been. 

If you’d like us to review your booking in more detail, please get in touch at info@bargaincarrentals.com.au

Rated 5 out of 5 stars

Very quick and efficient to transfer…

Very quick and efficient to transfer from airport to pick up the vehicle. Staff super friendly and informative.

March 4, 2026
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Reply from Bargain Car Rentals Australia - Gold Coast Airport

We appreciate you taking the time to leave us a five-star review! We're so glad to hear that you found our airport transfer and staff helpful and efficient.

Rated 4 out of 5 stars

Pressure tactics to sell insurance coverage

The high pressure sell of extra insurance wasn’t pleasant, even though we informed the agent that we had taken cover separately. Otherwise a great option for car rental.

March 15, 2026
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Reply from Bargain Car Rentals Australia - Gold Coast Airport

We appreciate your feedback. We're glad you found our car rental a great option. We're sorry the insurance sales experience wasn't pleasant, we try our best to explain your options for cover to ensure you can travel with peace of mind.

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