The customer service is not helpful. I made a purchase on Easter Saturday early morning, then decided to cancel it. Following the instruction on their website, I sent a cancelling email to their custo... See more
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Overall good service. Product selection is decent but the prices are still higher than competitor's. The Staff are very friendly, the place is clean and the real bargains are found in-store offline li... See more
Very impressed!! I have been looking for my night creme for over a month as it doesn’t come cheap. I stumbbled across Bargain Chemist and it was $35 more cheaper than anywhere else!!! There shipping... See more
After walking into the Shirley store today (23/01/2025) I was a bit hesitant as I seen 2 young girls with dark hair at counter not once looking over my way carrying with their own conversations so... See more
Company details
Written by the company
Stores Nationwide Bargain Chemist is 100% Kiwi Owned working hard to bring all New Zealand communities access to Free prescriptions on fully funded medication and low prices across our massive range.
Contact info
Bargain Chemist, 1 Radcliffe Road, Belfast, 8051, Christchurch, New Zealand
- 0800 114 390
- customercare@bargainchemist.co.nz
- bargainchemist.co.nz
3.9
Great
9K reviews
Hasn’t replied to negative reviews
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The customer service is not helpful
The customer service is not helpful. I made a purchase on Easter Saturday early morning, then decided to cancel it. Following the instruction on their website, I sent a cancelling email to their customer care team, cc-ed to the order team as well, under 2 hours after the purchase was made. The reply I got back was 3 days afterwards after public holiday finished, saying that the order has been despatched and all I can do is return them if I want a refund. Beware of this merchant. They just want your money without caring what they say on their website.
April 7, 2026
Unprompted review
Unsafe practice
Although I had contacted bargain chemist within the time frame for a repeat of pain medication they never supplied it. The response was sorry we cant do anything because it was out of time frame now. What they could do is pay the script fee as this was their error. A case of sorry not sorry.They also despensed a medication with incorrect instructions, which I rechecked on Myindicie to ensure I took the correct dose which is more concerning. Unsafe practice. Good thing the chemist warehouse is across the car park in Northwood christchurch
March 14, 2026
Unprompted review
They always give me the right tablets…
They always give me the right tablets not like Chemist Warehouse
February 19, 2026
These guys really are the best
These guys really are the best. Really good products and helpful customer service. I really reccomend this place for anyone who is looking for some value for money products
February 4, 2026
Unprompted review
This was my first order from bargain…
This was my first order from bargain chemist and it certainly won’t be my last. Items arrived in very quick time considering it was the holiday season.
December 22, 2025
Prompt answers
Prompt answers, pleasant manner, listening to my query was happy to facilitate, leading to me placing an order. Left with a positive opinion of Bargain Warehouse.
November 21, 2025
Good experience
October 22, 2025
Great prices.
October 22, 2025
Customer service the best
I have never had a problem with Bargain Chemist they are spot on
October 22, 2025
Bonus box
Bonus box sux full of a lot of cheap crap stuff you wouldnt use most of it like the stuff you wouldnt buy and not worth over $200 value like they stated online. Be worth like $20, feels like a prank to get you to run out and spend over $99. Bargain chemist sucks you in.
October 30, 2025
Unprompted review
Overall experience
Products were affordable, package arrived in a timely manner but most importantly, when I contacted the team at bargain chemist about an incorrect item. They sent out the correct item on the same day and it arrived quickly. Super happy with my experience with them
September 16, 2025
Unprompted review
Ordered online a week ago, still not here
Ordered online a week ago and the product has not only not arrived, the order updated is still only showing as “order received”. First and only time I’ll be shopping here.
August 25, 2025
Unprompted review
GOOD CUSTOMER SERVICE
GREAT CUSTOMER SERVICE
Staff always helpful at UH store.
Thank you Team 😀
July 22, 2025
Poor service
Listed 5 items in stock, had none. When I responded to their request for review they declined my 1 star review and seem to have blocked me on google. Poor experience trying to purchase and cherry picks reviews.
July 18, 2025
Unprompted review
Items not in stock and took days to…
Items not in stock and took days to sort out. Don't respond to emails - best to call them. Wont order from them again.
June 26, 2025
Unprompted review
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