Bark Reviews 109,102

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their pleasant, friendly, and helpful demeanor, often noting their professionalism and efficiency. Many people highlight the exceptional service received, with numerous instances of prompt referrals and quick responses from service providers. Consumers appreciate the ease of connecting with potential clients and the overall quality of the work completed. However, some people were dissatisfied with the response times, mentioning delays in getting work done or receiving replies. A few customers also reported issues with uncompleted work, service delivery problems, or concerns about provider reliability, leading to concerns about vetting processes and customer protection.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting excellent experiences with various providers.... See more

Staff

Users describe positive interactions with staff. Many customers praise the reliability, professionalism, and... See more

Response time

Customers consistently note ambiguous experiences with response times. While some reviewers praise quick... See more

Customer communications

People report ambiguous experiences with contact. While some customers received prompt contact, with some... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers express dissatisfaction with pricing, citing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I used Bark to find new business leads for my web agency. The platform is easy to use, and I was able to connect with several potential clients quite quickly. The quality of the leads can vary, so you... See more

Company replied

Rated 4 out of 5 stars

Easy to connect with potential clients and do business, most leads are genuine while some are dead leads who won't just pick up their phones or respond. Would appreciate it more if Bark would investig... See more

Company replied

Rated 5 out of 5 stars

I’m happy with Bark overall — it’s a great platform for getting leads and growing our business. However, the review link system is a big issue. When we send review links to clients, they often ca... See more

Company replied

Rated 5 out of 5 stars

Fast response to my request for car valet. Black Diamond Auto Spa Ltd contacted me and appointment was made, Chris did a first class job cleaning my car he worked very hard has a vast amount of exper... See more

Company replied


Company details

  1. Online Marketplace
  2. Review Site
  3. Search Engine Company

Written by the company

Bark is an online marketplace that connects customers with local and online professionals. We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free! Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life. Life’s better with Bark.


Contact info

4.0

Great

TrustScore 4 out of 5

109K reviews

5-star
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Rated 3 out of 5 stars

I didn't use Bark because I decided to provide my own foods

I didn't use Bark because I decided to handle the event on my own. I'm sure its a very good resource for those who need what they offer

May 3, 2026
Unprompted review
Bark logo

Reply from Bark

We appreciate you taking the time to share your experience. We're glad to know that even though you didn't use our services, you recognize the value we offer to those who need them.

Rated 4 out of 5 stars

As soon as I was contacted

As soon as I was contacted, the voice was polite and friendly. She explained why she was calling and we got straight into what was needed. The entire process was completed in less than a few hours.

April 30, 2026
Unprompted review
Bark logo

Reply from Bark

We're happy to hear that the contact was polite and efficient! We appreciate you highlighting the speed and ease of the process. Thank you for your feedback.

Rated 1 out of 5 stars

Bark is stealing credits

Bark is stealing credits.
There expiry date for CREDITS is silly, you pay a load of money for credits, then you do not expect them to expire.
Even their clients, when you call them the first think they say "I have no money". Why do you then advertise on Bark, it cost me a credit for nothing.

Avoid them, they steal your credits, and prospects do not have money.

Just a waste of time and space.

7 May 26; I did send an email to the email address, only to find out that the email address is not working. That says a lot....

May 5, 2026
Unprompted review
Bark logo

Reply from Bark

Thank you for taking the time to share your experience, and we're genuinely sorry to hear that you've felt this way about our platform.

We understand how frustrating it must be to feel that credits you've paid for have gone to waste, and we'd like the opportunity to look into the specifics of your account. Regarding credit expiry, we appreciate your feedback and understand that this policy can feel unclear or unfair, particularly when a significant investment has been made. This is something we take on board.

Your point about prospects indicating they have no budget is also a concern we want to address. We are committed to improving the quality and readiness of leads on our platform, and feedback like yours helps us identify where that needs to happen.

We would really like to make this right for you. Please get in touch with us directly at reviews@bark.com with your account details, and our team will personally review your credits and work with you to find a fair resolution.

Thank you again for your feedback, and we hope to hear from you soon.

Rated 1 out of 5 stars

A big mistake trusting Barks reviews

The company I hired via Bark were a disaster on every level and Bark refused to even listen to my complaint

April 13, 2026
Unprompted review
Bark logo

Reply from Bark

Thank you for taking the time to leave a review, and we are truly sorry to hear about the experience you had with the service provider you found through our platform, as well as the lack of support you received when you raised your concerns.

We want to assure you that we are more than happy to receive and fully investigate your complaint. Every customer deserves to be heard, and it is clear that on this occasion, we fell short of that standard. This is something we take very seriously and want to make right.

Please get in touch with us directly at reviews@bark.com with the details of your complaint, and our team will personally look into your case and ensure it receives the thorough investigation it deserves.

We appreciate you bringing this to our attention and hope to have the opportunity to restore your trust.

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Found a great installer quickly.

April 21, 2026
Unprompted review
Bark logo

Reply from Bark

Thank you for sharing your positive experience!

Rated 5 out of 5 stars

The response to my job request was…

The response to my job request was quick, a quote was given and a good price agreed. However, my inexperience has meant that some of the decisions that should have been discussed and agreed beforehand, has meant that the overall price has increased.
Work is still ongoing but, so far so good.

May 5, 2026
Unprompted review
Bark logo

Reply from Bark

We appreciate your review and are glad the initial response and quote met your expectations. We're happy the work is progressing well.

Rated 4 out of 5 stars

Great job

Great job. Found a good fit for the job.

May 5, 2026
Unprompted review
Bark logo

Reply from Bark

We're happy to hear that we found a good fit for the job. Thank you for sharing your positive experience with our services.

Rated 5 out of 5 stars

Helpful Website

Has really helped me find the trades people that I needed. Has brought up people that are not local but it's not a major concern really. Did not get replies from everyone I approached though.

May 4, 2026
Unprompted review
Bark logo

Reply from Bark

We're happy to hear that you found the tradespeople you needed using our platform. We appreciate your feedback regarding the non-local results and the lack of responses. We will look into improving the search and communication experience.

Rated 3 out of 5 stars

Searching for help.

Haven’t had any contact so far.
I simply want someone to give my dog the exercise he deserves.
I have already stated that I can’t walk fast enough for him.
He must be kept on the lead at all times because he reacts wildly when he spots other dogs.
Maybe he just wants to play, but that’s not something I feel capable of putting to the test.

May 5, 2026
Unprompted review
Bark logo

Reply from Bark

We appreciate you sharing your concerns. We'll review how we can better assist owners with specific dog-walking requirements. Thanks for your patience.

Rated 4 out of 5 stars

Extremely informative

The website is extremely informative, but unfortunately I didn't find what I was looking for.

May 1, 2026
Unprompted review
Bark logo

Reply from Bark

Thank you for your positive feedback; it means a lot to us.

Rated 1 out of 5 stars

Scammers

They have changed their policy regarding jobs being published on their website, however all these changes are in the trader’s detriment.
Over the phone they begged me to buy some credits and buy their premium service, I only bought the smallest pack of credits, only to find out that all the jobs I apply to, I don’t get any answer from customer at all - not just one but numerous. Only applied to those with a verified number, however it looks like the jobs are like fake adverts to waste the credits away as they aren’t returning anything.
All traders be aware of this company as it seems to be quite fraudulent to traders that pay them to get leads, but honest to customers that post jobs for free.
I’d recommend steering away from them as it seems to be only “stealing” money from the true payers and leaving them with empty pockets.
Bark.com used to be something years ago, but now they are just another scamming company.
P.S. Their customer service isn’t great either so be VERY careful with them and please DON’T sign up with them.

May 2, 2026
Unprompted review
Bark logo

Reply from Bark

Thank you for taking the time to share such detailed feedback, and we are genuinely sorry to hear that your experience has left you feeling this way.

We understand your frustration regarding the recent changes to our platform, and we appreciate you raising this. Any changes we make are intended to improve the experience for everyone on the platform, and we are sorry if the impact has felt otherwise from your perspective. Your feedback on this is something we will take seriously.

Regarding the leads you have applied to with no response, we completely understand how disheartening and costly this must feel, particularly when you have invested in credits based on a recommendation from our team. The authenticity and quality of leads is something we are committed to upholding, and we want to assure you that concerns around unresponsive or potentially fraudulent listings are taken very seriously.

We are also sorry to hear that your experience with our customer service did not meet the standard you deserved. We are more than happy to receive and fully investigate your complaint, and we want to make sure your concerns are properly addressed this time.

Please reach out to us directly at reviews@bark.com with your account details, and our team will personally review your case, look into the leads in question, and work with you to find a fair resolution.

Thank you again for your honesty, and we hope to have the opportunity to make things right.

Rated 5 out of 5 stars

Amazing

Amazing, real and effective.

May 5, 2026
Bark logo

Reply from Bark

We are happy to hear that you found our product amazing, real, and effective. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Good response

By using Bark, it created a good response to my request.

April 29, 2026
Unprompted review
Bark logo

Reply from Bark

Thank you for your positive feedback; it means a lot to us.

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