Great quality straps with an incredidly smart weaved texture that would suit any kind of watches from upmarket to everyday wear time pieces. B&J's straps are extremely comfortable to wear with a gr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I was lucky to get the textured strap that I wanted ... on sale and before it was completely sold out and never to return. I like how B&J show photos of the strap on wrist and on actual watc... See more
Just got in a couple nylon straps from Bark and Jack — and I’ve gotta say, they nailed it. Super comfortable, well-made, and they look even better in person. The attention to detail’s legit, and the... See more
Easy ordering process and prompt despatch. My straps came with a watch travel pouch. Straps are expensive for nylon NATO types but I've not found anything quite as good. Fittings, strap and finish... See more
Company details
About Bark and Jack
Written by the company
Bark & Jack is a small UK business based in Scotland. Bark And Jack is one of the largest independent watch blogs and watch accessory shop selling some of the best premium fabric and leather watch straps along with watch accessories.
The Bark and Jack watch blog covers both the best affordable watches and best luxury watches.
YouTube:
YouTube.com/BarkAndJack
Instagram:
Instagram.com/BarkAndJack
Facebook:
Facebook.com/BarkAndJack
- Honory member of the Alliance of British Watch and Clock Makers.
- GPHG 2022 Academy member
- Featured in The New York Times
- Featured in Watch Pro
- Featured in Hodinkee
Contact info
Unit 112, G2 1QX, Glasgow, United Kingdom
- hello@barkandjack.com
- barkandjack.com
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great item
Great item. Well packaged and helpful instructions on how to assemble.
Will be buying again.
October 24, 2025
Fast communication and great quality
I had a question about delivery before ordering, messaged them on instagram and they got straight back to me. Love the watch strap, really comfortable to wear and great quality.
October 20, 2025
I have multiple straps
I have multiple straps now from bark and jack and couldn't be more pleased with the selection and quality.
October 5, 2025
First time buying a NATO strap
First time buying a NATO strap. First time buying a product from a YouTuber!
Very cool strap. Feels good on my wrist and looks great on my recently purchased GrandSeiko SBGN027.
Thanks!!!
October 12, 2025
Always a pleasure dealing with Adrian…
Always a pleasure dealing with Adrian and his team!! Have been a fan right from the very beginning and have got most of the straps already..will certainly pick up the ones I don't have over time! Thanks again look forward to a cup of coffee and a chat soon!!
October 12, 2025
Wow what a strap
Wow what a strap. (Green ribbed nylon 20mm).
I must have at least ten various nato straps for my vintage dive watch that I've accumulated over the years that I have felt never quite did it, but this one does.
Rugged, stylish, tasteful with a depth and three dimensional look to it.
Fast delivery, well packaged and presented in a cool pouch, very classy.
I will certainly be purchasing another possibly in grey.
Thank you guys.
Clive.
p.s. I don't see a testimonial page on your site, but if there is put this on it and if you don't have one then you certainly should .
Thanks again.
Clive.
October 9, 2025
Top notch customer service and awareness
Well, I didn't buy a strap. I tried to. I'm in Canada and our postal service is on strike. Bark and Jack reached out to me to say, "hey, we can't ship to you because your postal service is on strike. Do you want to wait or did you want a refund?" Not knowing how long the strike was going to be, I took the refund option and I had my money back the next day.
I thought it was great that a company would reach out in a timely manner before I had to wonder "where's my strap?" and very quickly offered a refund instead of "Sorry for the delay, we'll ship when we can" with no option for a refund.
To me, that's paying attention to the customer, and I'll place my order again when the strike is over.
October 5, 2025
Decent Strap, over priced tool
Fair enough the nylon nato straps were great, but the bergnon tool is avialible for 20 quid; I was charged 25. (not sure why)
September 18, 2025
Reply from Bark and Jack
Hello,
Thank you for your order and for taking the time to leave feedback. The Bergeon tool you purchased was £24, not £25 as mentioned, and the small difference in price compared to larger retailers simply comes down to scale — as a small business, our costs per unit are higher.
It’s similar to paying more for a bottle of water in a café than in a supermarket — smaller quantities and convenience naturally affect price. We’ve reached out to you directly to explain this in more detail.
Thank you,
Gerard
Got the ‘I love this’ experience I…
Got the ‘I love this’ experience I expected as well as prompt delivery and a fair price.
October 1, 2025
Need a nylon watch strap go here
Easy to use website, Great products and fast delivery.
Would definitely recommend.
October 1, 2025
Straps are good but pretty pricey for…
Straps are good but pretty pricey for what they are. Shipping over seas was not cheap and had duties to pay in Canada. There isn't anything inherently better than what you might find on Ali Express or Amazon.
September 17, 2025
Reply from Bark and Jack
Hello,
Thank you for taking the time to share your feedback — we really appreciate it.
We completely understand that international shipping costs and duties can be frustrating. These charges are set by the government of the importing country and are unfortunately outside of our control. That said, we always aim to be transparent — our shipping policy notes that international buyers are responsible for any duties or taxes on arrival.
We already use the most economical international service available to us, but we know there’s still room to improve. We’re currently working on a North American shipping solution that will help reduce both delivery times and costs, and we’re excited to have that in place before the end of the year.
On the product side, we’ve been developing and refining our straps since we first launched in 2017, and we’re continuing that journey with a refreshed catalogue and all-new products rolling out over the next 12 months — something we’re really excited about. We believe these updates will once again put us at the forefront of innovation in what’s become an increasingly competitive market.
We’ve also reached out directly to see if there’s anything we can do to help or make things right. Thanks again for taking the time to leave us feedback, which helps us keep improving both our products and the overall customer experience.
Thank you,
Gerard
Good product but…
Good product but I feel that the wrong colour (grey against dark grey) got sent. It was sent out quick but when I questioned it via the email contact I had to send another email to get a reply. They just told me that the pictures can have colour discrepancy but that was all. Ok I could have sent it back and started the usual ‘shovelling water uphill’ lark but let’s face it, probably best to put this down to just some bloke asking a question and getting a stock reply with a closed answer. Banging on about your product on YouTube Adrian won’t make me buy another. Nothing wrong with the strap just your Customer service here.
September 24, 2025
Reply from Bark and Jack
Hello,
Thank you for taking the time to leave a review. We were a little surprised by your comments, as from our side we responded within two business days to your initial enquiry and offered a return or exchange if you weren’t happy with the strap colour.
You mentioned feeling that our response was a “stock reply,” but we can assure you it wasn’t — it was written personally and specifically for your enquiry. We also reviewed your order and are confident that the correct product was dispatched, and we’ve explained our reasoning for this directly in our email correspondence.
We’ve reached out to you directly to try and resolve this, as we want to ensure every customer has a positive experience with us.
Thank you,
Gerard
Great service
Great service, great product and a quick delivery.
So pleased and highly recommended!!
Regards
Mark Stanton
September 21, 2025
Great quality straps for the money
Great quality straps for the money. I'm a big follower of Adrian Brit and Urban Gentry who between them are responsible for a lot of my recent purchases and my current overdraft 😁
September 19, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.