Barking Heads & Meowing Heads Reviews 6,454

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 876 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the quality of the products, noting that their pets love the food and it contributes to improved health, digestion, and appearance. People appreciate the high nutritional value and the variety of flavors available, which keeps even fussy eaters interested. The delivery service is frequently highlighted for being fast, efficient, and reliable, with many reviewers commending the quick arrival of their orders and the ease of managing subscriptions. However, some people experienced issues with incorrect orders or damaged packaging upon delivery. A few customers also reported that their pets, particularly fussy ones, did not enjoy the food, despite the company's recommendations. Additionally, some reviewers mentioned problems with order cancellations or unexpected delivery charges.

What people talk about most

Product

Consumers find the product to be positive, with many reporting that their pets love the food and eat it... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the super-fast and quick... See more

Quality

Customers had positive experiences with quality, noting that the food looks good, the pouches are full, and... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of ordering and fast delivery.... See more

Service

People report positive experiences with service, often describing it as amazing, excellent, and fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Meowing Heads Turkey pouches are very popular with my cat as long as the pouches are interspersed with other flavours as well. He gets through three boxes every five weeks. I like the fact that ther... See more

Company replied

Rated 5 out of 5 stars

I've bought Barking Heads kibble for my dogs for many years. I've tried other brands, but Barking Heads works best for my pack. Online subscription prices are good, and the online use by dates are bet... See more

Company replied

Rated 5 out of 5 stars

Brilliant delivery time- next day! Our elderly chiuhaha who has always eaten Barking Heads kibble but now doesn't have much appetite, can't get enough of the wet food, especially the beef. It's won... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery, packaged well. Use the subscription service as always a good price and easy to manage deliveries. Recently tried a different format dog food to kibble with another company (led a... See more

Company replied


Company details

  1. Pet Store
  2. Feed Manufacturer
  3. Animal Feed Store
  4. Food Manufacturer
  5. Food Producer
  6. Pet Supply Store

Written by the company

We care dearly about dogs. In fact, we're barking mad about them. So we made a dog food that cares for them just as much as we do; healthy, naturally tasty food that's tailored to the specific needs of your furry family member.

Barking Heads & Meowing Heads

Written by the company

A wholesome range of pet food, made with natural ingredients of the highest quality
Created by a group of people who love pets and care about what goes into their bowls. Buy online today for fast and free delivery to your door.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

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4.7

All reviews

(6,454)

835 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good fast delivery

The delivery was very good. Not sure my cat likes it though. She's had two so far and doesn't seem to enjoy it as much as her original food. If she changes her mind I will buy again.

June 2, 2026
Barking Heads & Meowing Heads logo

Reply from Barking Heads & Meowing Heads

Thank you for taking the time to share your feedback, we’re really pleased to hear the delivery was very good. We’re sorry to hear your cat isn’t fully convinced by the food yet, and we completely understand that some cats can take a little time to adjust to something new. 

We truly appreciate you giving it a try, and we’d be delighted to welcome you back if your cat changes their mind in future.

Many Thanks
Chris
The Barking Heads & Meowing Heads Team

Rated 5 out of 5 stars

Great product

Great product. Dog loves this and it arrives quickly.

I find ordering a single purchase via the website a bit tricky.

June 19, 2026
Barking Heads & Meowing Heads logo

Reply from Barking Heads & Meowing Heads

Thanks so much for your 5-star review — we’re really pleased to hear your dog loves the food and that delivery has been quick.


We’re sorry to hear that placing a one-off order on our website felt a bit tricky. If it helps, we have guidance and support available via our Customer Care pages, and our team can help talk you through the checkout process: https://customercare.barkingheads.co.uk/


Many Thanks

Andrew

The Barking Heads & Meowing Heads Team

Rated 5 out of 5 stars

Great product

Great product . Good service

June 19, 2026
Barking Heads & Meowing Heads logo

Reply from Barking Heads & Meowing Heads

Thanks so much for your 5-star review — we’re delighted to hear you’re happy with the product and the service.


Kind Regards

Andrew

The Barking Heads & Meowing Heads Team

Rated 5 out of 5 stars

superfast delivery

June 18, 2026
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Reply from Barking Heads & Meowing Heads

Thanks so much for your 5-star review — we’re really pleased to hear your delivery arrived superfast.


Best Wishes

Andrew

The Barking Heads & Meowing Heads Team

Rated 5 out of 5 stars

Easy to order and good delivery service

Easy to order and good delivery service

June 12, 2026
Barking Heads & Meowing Heads logo

Reply from Barking Heads & Meowing Heads

Thank you so much for your 5-star review and for sharing your feedback. We’re really pleased to hear you found it easy to order and that our delivery service was good.


Warm Regards

Andrew

The Barking Heads & Meowing Heads Team

Rated 5 out of 5 stars

First order/delivery

First order/delivery - dogs love it, prompt delivery

June 19, 2026
Barking Heads & Meowing Heads logo

Reply from Barking Heads & Meowing Heads

Thank you so much for your 5-star review, and for choosing us for your first order. We’re delighted to hear your dogs love it, and it’s great to know your delivery arrived promptly.


Many Thanks

Andrew

The Barking Heads & Meowing Heads Team

Rated 5 out of 5 stars

Meowing Heads Turkey Pouches

Meowing Heads Turkey pouches are very popular with my cat as long as the pouches are interspersed with other flavours as well. He gets through three boxes every five weeks. I like the fact that there is no shrinkflation and the full 100g servings are maintained unlike other brands slowly reducing their portion sizes to 85g, 75g or even 70g as if we won’t notice.

Orders appear on the right day, providing cat energy for hunting rodents before dawn.

June 11, 2026
Barking Heads & Meowing Heads logo

Reply from Barking Heads & Meowing Heads

Thank you so much for your 5-star review, and for sharing such detailed feedback. We’re delighted to hear the Meowing Heads Turkey pouches go down so well, and we really appreciate you noticing that we’ve kept the full 100g servings rather than reducing portion sizes.


It’s also great to know your orders arrive on the right day — we love the idea of that extra pre-dawn “hunting fuel”!


Thanks again

Andrew

The Barking Heads & Meowing Heads Team

Rated 5 out of 5 stars

Delivery the next day

Delivery the next day. My dog goes mad for these pouches. She is a fussy eater, put this wet pouch in her bowl it’s gone in under a minute. The food looks good and the pouch is full. I personally find it very good value and leaves my dog full. 😊

June 11, 2026
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Reply from Barking Heads & Meowing Heads

Thanks so much for sharing this, we’re really pleased to hear your delivery arrived the very next day, and that your dog is loving the pouches (especially if they’re usually a fussy eater). It’s great to know the pouches look good, feel generous, and that you’re finding them good value too.

Kind Regards
Chris
The Barking Heads & Meowing Heads Team

Rated 5 out of 5 stars

Fast speedy delivery

Fast delivery hopefully my 3 fussy cats enjoy a little treat

June 18, 2026
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Reply from Barking Heads & Meowing Heads

We’re so pleased the delivery was fast, and we hope your three fussy cats enjoy their little treat too.

Thanks for the kind review and for choosing Barking Heads & Meowing Heads.

Many Thanks
Chris
The Barking Heads & Meowing Heads Team

Rated 5 out of 5 stars

Animal food pouches

Arrived safely well packaged excellent condition excellent value for money loads in pouches cats and dogs love these will be buying again thanks

June 18, 2026
Barking Heads & Meowing Heads logo

Reply from Barking Heads & Meowing Heads

Thank you so much for the 5-star review — we’re really pleased to hear everything arrived safely, well packaged, and in excellent condition. It’s great to know you’re happy with the value for money, and that both your cats and dogs are loving the pouches.


Many Thanks

Andrew

The Barking Heads & Meowing Heads Team

Rated 5 out of 5 stars

My cat loves this food

My cat loves this food. Very happy with it. If he ate it all the time he would no doubt go off it, as he does with every other brand I have tried but interspersed with other meat only brands he is very happy.

June 16, 2026
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Reply from Barking Heads & Meowing Heads

Thank you so much for the 5-star review — we’re delighted to hear your cat loves the food and that you’re very happy with it. We completely understand that some cats can get a bit picky if they have the same thing all the time, so it’s great to know they’re staying happy when it’s rotated alongside other meat-only options.


Kind Regards

Andrew

The Barking Heads & Meowing Heads Team

Rated 5 out of 5 stars

Only dog biscuits my very fussy boy…

Only dog biscuits my very fussy boy will eat and believe we have tried every other brand!

June 18, 2026
Barking Heads & Meowing Heads logo

Reply from Barking Heads & Meowing Heads

Thank you so much for the 5-star review — we’re absolutely delighted to hear our biscuits are the only ones your very fussy boy will eat, especially if you’ve tried so many other brands. It really means a lot that you’ve found something that works so well for them.


Best Wishes

Andrew

The Barking Heads & Meowing Heads Team

Rated 5 out of 5 stars

Great product

Honest pricing, on time delivery, great product.

June 15, 2026
Barking Heads & Meowing Heads logo

Reply from Barking Heads & Meowing Heads

We’re delighted you found our pricing honest, your delivery arrived on time, and that you’re happy with the product.

Warm Regards
Chris
The Barking Heads & Meowing Heads Team

Rated 5 out of 5 stars

85% Meat what more needs to be said

85% Meat what more needs to be said. You get what you pay for. Checked my other dog food and it is 4% meat that is shocking!

June 17, 2026
Barking Heads & Meowing Heads logo

Reply from Barking Heads & Meowing Heads

Thanks so much for your 5-star review — we’re really glad you’re happy with the food.


We love that you’ve noticed the difference in meat content too; it’s a big part of why we do what we do, and we agree it can be pretty eye-opening when you compare labels.


Many Thanks

Andrew

The Barking Heads & Meowing Heads Team

Rated 5 out of 5 stars

My 2dogs love it so does my daughters2…

My 2dogs love it so does my daughters2 dog love it as well

June 17, 2026
Barking Heads & Meowing Heads logo

Reply from Barking Heads & Meowing Heads

That’s brilliant to hear — thanks so much for the 5-star review.


We’re delighted your two dogs love it, and that your daughter’s dogs are enjoying it too — it really means a lot that you’d recommend us to family.


Kind Regards

Andrew

The Barking Heads & Meowing Heads Team

Rated 1 out of 5 stars

Misleading recommendation and poor first customer experience

I was a first-time customer and used Barking Heads’ recommendation questionnaire to select food for my dog. Based on the information I entered, I was recommended and supplied a 12kg bag of dry food and wet food.

After receiving the order, I questioned whether the recommendation was appropriate and contacted customer services. Rather than investigating the issue fully, I was told that they could not recreate the problem and that if I wanted a refund, I would need to arrange and pay for the return myself.

The food remained unopened, yet I was still expected to cover the return costs despite relying on their recommendation tool when placing the order.

To their credit, they did cancel my subscription promptly when requested. However, the overall experience left me disappointed. As a new customer, I expected better support when querying a recommendation generated by their own system.

I have now returned the products and will not be ordering from Barking Heads again.

June 17, 2026
Barking Heads & Meowing Heads logo

Reply from Barking Heads & Meowing Heads

Thank you for taking the time to share such detailed feedback, and we’re genuinely sorry to hear how disappointing this experience was.

We do take concerns about our recommendation tool seriously, and after investigating, we weren’t able to recreate the same result when you contacted us, it’s often because one or more details entered into the questionnaire may have differed (even slightly) from what was intended — which can change the outcome of the recommendation. That said, we completely understand how frustrating it is to question a recommendation and feel that the issue wasn’t fully investigated at the time.

We’re also sorry you felt unsupported around the returns process, particularly as the products were unopened. We appreciate you acknowledging that your subscription was cancelled promptly.

Kind Regards
Chris
The Barking Heads & Meowing Heads Team

Rated 5 out of 5 stars

great!

First time I've used this company and would definitely use again. My dog loves the food I ordered so that's the main thing :). Well packaged and good delivery and communication. Thank you!

June 5, 2026
Unprompted review
Barking Heads & Meowing Heads logo

Reply from Barking Heads & Meowing Heads

Thanks so much for your 5-star review, and for giving us a try for the first time.


We’re really pleased to hear your dog loves the food, and it’s great to know everything arrived well packaged, with good delivery and clear communication. Thanks again for your support.


Best Wishes

Andrew

The Barking Heads & Meowing Heads Team

Rated 5 out of 5 stars

Everything about this company has been…

Everything about this company has been fantastic, from delivery to the quality of food.
Would definitely recommend it.

June 10, 2026
Barking Heads & Meowing Heads logo

Reply from Barking Heads & Meowing Heads

Thanks so much for your 5-star review.


We’re really pleased to hear everything’s been fantastic for you — from the delivery right through to the quality of the food — and we truly appreciate the recommendation.


Warm Regards

Andrew

The Barking Heads & Meowing Heads Team

Rated 5 out of 5 stars

Always a smooth transaction and…

Always a smooth transaction and delivered quickly

June 9, 2026
Barking Heads & Meowing Heads logo

Reply from Barking Heads & Meowing Heads

Thanks so much for your 5-star review.


We’re really glad everything’s been smooth for you, and it’s great to hear your orders are arriving quickly too — we really appreciate your support.


Thanks again

Andrew

The Barking Heads & Meowing Heads Team

Rated 5 out of 5 stars

Excellent product delivered promptly

Excellent product delivered promptly

June 15, 2026
Barking Heads & Meowing Heads logo

Reply from Barking Heads & Meowing Heads

Thanks so much for your 5-star review.


We’re delighted you’re happy with the product, and it’s great to hear everything was delivered promptly too — we really appreciate your support.


Many Thanks

Andrew

The Barking Heads & Meowing Heads Team

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