I wasn't quite happy with the quality of a shirt I ordered a year ago so I sent a note to Barons. I wasn't expecting anything but a grateful "thank you" in return, but they promptly sent me a new shir... See more
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Bought 3 shirts so far and the quality has been excellent. Had some problems with my last order but Martha from customer support did an amazing job solving it, with a very quick response also.
Customer service is very bad. Currently have a item returned and waiting for a exchange. According to the delivery service it has been returned to Barons a week ago. Trying to get in touch with the cu... See more
Company replied
Easy to browse on the site for ordering. Fast deliverance and high quality shirts. Im very satisfied and will order again, Thanks!
Company details
Written by the company
Instead of chasing the next trend we focus on perfecting the classic business shirt. We don't do seasons and we don't care about fashion. Instead we test, develop and adjust to achieve zero-compromise garments. One Permanent Collection created to stand the test of time. In short - Anti Fashion.
Contact info
Kronprinsensgade 8, 1114, Copenhagen, Denmark
- +45 50700072
- customer@barons.dk
- barons.dk
4.0
Great
2K reviews
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality and comfort!
The shirts are of great quality and they fit really well. Shipping to the Netherlands in 2/3 days. Customer service is friendly and reacts fast. When I reordered a shirt in a different size, they pro-actively asked if that size meets my expectation.
Absolutely recommended for high quality, good looking business class shirts!
July 29, 2021
Unprompted review
Reply from BARONS
Hi Bart,
Thank you for the nice comment!
We are glad to hear that you are so happy with our service and product.
Kind regards,
Sander from BARONS
Perfect customer service
Perfect customer service; ordered the wrong size; received even phone calls so we could find together the best fitting size.
July 12, 2021
Unprompted review
Reply from BARONS
Hi Alan,
Bedankt voor de fijne review en fijn om te horen dat alles goed is bevallen.
Met vriendelijke groet,
Sander van BARONS
Brilliant quality en perfect fit.
Brilliant quality and fit. Perfect service.
July 12, 2021
Unprompted review
Reply from BARONS
Hi Martin,
Bedankt voor je mooie review! We waarderen het enorm dat je ons hiermee wilt steunen.
Met vriendelijke groet,
Sander van BARONS
Great advice
One chat with Barons’ Sander helped me a lot to make the right choice.
July 7, 2021
Unprompted review
Reply from BARONS
Hi Derk-Jan,
Bedankt voor je mooie review en fijn dat we het juiste shirt en maat hebben kunnen vinden :-)
Met vriendelijke groet,
Sander van BARONS
Nice shirts, good quality
Nice shirts, good quality and fit. Ordered extra long slim fit because the are hard to get somewhere else and most often to wide. Very happy with it and quick delivery. From the Netherlands
July 4, 2021
Unprompted review
Reply from BARONS
Hi Leendert,
Bedankt voor je mooie review! Fijn te horen dat onze extra long slim fit goed zit en dat de mouwen op juiste lengte zijn. Geniet van het shirt en hopelijk tot ziens in een BARONS-shirt :-D
Met vriendelijke groet,
Sander van BARONS
I am very happy with the Baron shirts
I am very happy with the Baron shirts! Last week it was a super hot day in the office / no AC, but my shirt felt great and still looked good during the last customer meeting at the end of the day. That's quality!
June 30, 2021
Unprompted review
Reply from BARONS
Hi Pieter,
Bedankt voor je mooie review!
Wat goed om te horen dat het shirt ook de hitte van de afgelopen weken heeft kunnen doorstaan :-D Hopelijk komen er nog een paar mooie zomerweekjes tegemoet.
Met vriendelijke groet,
Sander van BARONS
Perfect service!
June 19, 2021
Unprompted review
Super shirt!
June 12, 2021
Unprompted review
Smooth customer experience, great quality shirt
Smooth customer experience, great quality shirt! Found these guys via an Insta ad, looked great and happy to say they overdelivered! Price maybe a bit high, but when receiving the shirt and trying it on, you really feel the quality and fit is excellent.
May 5, 2021
Unprompted review
Reply from BARONS
Hee Nico,
Bedankt voor je mooie review! Wat goed om te horen dat we aan alle verwachtingen en zelfs meer voldoen :-D
Je kunt nu ook gebruik maken van onze loyaliteitsprijzen voor nog betere prijzen indien je in de toekomst eventueel nog een volgende aankoop zou willen doen.
Geniet ervan en hopelijk tot ziens in een BARONS-shirt!
Met vriendelijke groet,
Sander van BARONS
Quick, very customer driven!
I was ordering the first time the wrong size. The were very easy and quick with solving the problem. The second delivery was good with one shirt with a fault in it. Within one email they send me a new one! Very quick and very customer driven.
May 4, 2021
Unprompted review
Reply from BARONS
Hi Stephan,
Bedankt voor je mooie review en goed te horen dat je zo tevreden bent. Geniet ervan en hopelijk tot ziens in een BARONS-shirt :-D
Mvg,
Sander van BARONS
i have unsubscribed NEWSLETTER
i have unsubscribed from their newsletter, yet they spam me with emails about rate your recent purchase etc, i have not bought anything from the store.
i thought it was too expensive.
and now they want to me to write a nice review, Quack them.
April 12, 2021
Unprompted review
Reply from BARONS
Update: Given the fact that we have fully recognized that this was indeed a technical mistake we hope you will consider removing your review. We have no interest in asking people who have never purchased for reviews. That would be an extremely bad strategy for us. Thank you for your understanding.
Kind regards,
Joachim
___
Hi!
We did indeed make a mistake. The e-mail was of course not intended for subscribers, but only customers who have already made a purchase. We've sent out an e-mail to everyone affected explaining this. We're sorry for the mistake and the inconvenience, however, it was an honest mistake.
Please let us know if there's anything else we can do from here.
All the best
Joachim, Founder at BARONS
Reply from BARONS
Thank you so much, Bilal :-)
All the best
Joachim, Founder of BARONS
Great product!
April 11, 2021
Unprompted review
Reply from BARONS
Thanks, Elle :-)
All the best
Joachim, Founder of BARONS
Good fit
Good fit, fabric is really good. Price and quality are matching great. Fast delivery and good service!
April 11, 2021
Unprompted review
New brand (for me)
Wasn’t familiar with the brand yet but was surprised on the clear communication and quick delivery to the Netherlands. Quality of the shirt is perfect, help finding the right size on their site too. Very happy, recommend them.
April 4, 2021
Unprompted review
Reply from BARONS
Hee Roy,
Bedankt voor je mooie review! Fijn dat het zo goed bevalt :-)
Met vriendelijke groet,
Sander van BARONS
Quick delivery, excellent fitting shirt
Quick delivery, excellent fitting shirts and easy to iron...good materials and simple designs...
March 28, 2021
Unprompted review
I was very impressed by the…
I was very impressed by the advertisement of Baron’s shirts as the simplicity speaks for itself, decided to test my first Baron’s CEO shirt and really liked the service and on time delivery and given information, shirt is excellent in quality and shape. Very good value for money, will definitely try some more.
March 26, 2021
Unprompted review
Reply from BARONS
Hi Hendrik-Jan,
Bedankt voor je mooie review. We waarderen het enorm en zijn blij voor de extra hulp. Geniet van het shirt en hopelijk tot ziens in een BARONS-shirt. :-)
Met vriendelijke groet,
Sander van BARONS
Very very satisfied / heel erg tevreden
I have had many shirts of different brands, including high-end expensive brands.
Recently, I ordered some Barons shirts to try them out.
I am very positively surprised about perfectness of the fabric as well as the fit of the shirts.
The contemporary size 40 fit, really is perfect for me in all aspects. At many other shirts the fit is either too wide or too narrow.
Very happy with this purchase.
March 25, 2021
Unprompted review
Reply from BARONS
Hee John,
Bedankt voor je mooie review. We zijn erg blij dat het shirt zo goed bevalt :-)
Met vriendelijke groet,
Sander van BARONS
Reply from BARONS
Hee Jakob,
Hartelijk dank voor je review! We zijn er erg dankbaar voor :-)
Met vriendelijke groet,
Sander van BARONS
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