Barrain London Estate Agents Reviews 245

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, making the entire process smooth and stress-free. Many people highlight the exceptional customer service, noting the team's excellent communication, responsiveness, and genuine care throughout their interactions. Consumers frequently mention the solid service provided, appreciating the quick response times and the overall ease of their user experience. Reviewers are particularly impressed with how the company handles paperwork efficiently and keeps them informed at every step, ensuring everything progresses smoothly.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise individual staff members like... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers highlight the... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently mention that staff... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the process as... See more

Based on these reviews

Rated 5 out of 5 stars

We had a viewing arranged by Ehab for a rental property in East London. Although we didn’t end up taking the flat, he was very professional, responsive, and pleasant to work with. The viewing was wel... See more

Rated 5 out of 5 stars

Used Ehab and his team to help finalise our flat rental. They coordinated everything with the landlord and handled all the letting process. Really good communication, always knew what was happening ne... See more

Rated 5 out of 5 stars

Ehab was absolutely amazing from start to finish! From our very first phone call to the moment we received our keys, he made the entire process smooth, quick, and stress-free. Always friendly, super e... See more

Rated 5 out of 5 stars

Me and my friends have been searching for a new place for a while. Luckily one of the properties from Barrain Agency popped up and the viewing was arranged the same day! Ehab was very communicative, h... See more

Rated 5 out of 5 stars

Demetri was fantastic throughout. After I initially enquired about one property, he arranged a same-day viewing and also took the time to show me two other similar properties. He is not your typical e... See more

Rated 5 out of 5 stars

Both Jakub and Andy have been absolutely superb as my estate agent. Together, they really do redefine what great estate agents look like! Jakub is brilliant at getting to understand their cl... See more

Rated 5 out of 5 stars

I had a great experience with barrain— the whole process was smooth and professional. A big shout out to EHAB🫡 who was incredibly helpful, responsive, and made everything feel effortless. always read... See more

Rated 5 out of 5 stars

Ehab was extremely helpful throughout the process of renting a flat in Canary Wharf. He went out of his way to help me gain access to the building’s facilities at no extra cost. He carried out his wor... See more

Rated 5 out of 5 stars

Me and my friends have been searching for a property for more than 3 months and ever since we stumbled up one Barrain, we could not have been luckier and happier. We managed to secure our place within... See more

Rated 5 out of 5 stars

Andy is the person of his words, he would say what he can offer, don't offer false promises like many other agents. I am impressed by his knowledge and attitude towards his profession. Highly recommen... See more

Rated 5 out of 5 stars

It was really a pleasure meeting Ehab of Barrain agency. He is very trustworthy and hardworking gentleman. He is an asset to the company. Very efficient knowledge and helpful yet not a greed... See more

Rated 5 out of 5 stars

Very efficient, very professional and attentive workers. You can feel how they want to get their job done properly and well. Shout out to Ehab for helping us throughout the whole renting process!!

Rated 5 out of 5 stars

Ehab made what could have been a stressful London flat search feel effortless. They quickly found options that matched my budget and location preferences, and were always available to answer questions... See more

Rated 5 out of 5 stars

Excellent agency. Competitive fees and attentive. Andy priced my property accurately from the outset, identifying a buyer within 2 weeks. He was diligent throughout the sales process from beginning to... See more

Rated 5 out of 5 stars

Andy Dumas at Barrain did a fantastic job for me in selling my flat. Very professional service and kept in touch giving me updates every step of the way. Can’t recommend them highly enough

Rated 5 out of 5 stars

Ehab is an excellent real estate agent. He was very patient in answering all my questions about renting a house. This is a very reliable company. I will choose this one again next time.

Rated 5 out of 5 stars

One of the best agencies that help sell/let and manage your properties. Ehab in particular was very decent and helpful to us during our apartment let visit and then helped us a lot towards the start o... See more

Rated 5 out of 5 stars

I would highly recommend Andy from Barrain London Canary Wharf Estate Agents. He works in a very responsible and thorough manner, paying great attention to detail throughout the entire process. Andy... See more

Rated 5 out of 5 stars

I had a great experience with Barrain, especially with agent Ehab who was very patient and professional throughout the process. Although I didn’t end up renting through Barrain this time, I would defi... See more

Rated 5 out of 5 stars

Just completed on sale of my flat in London. It was on the market with another agent for many months with no progress but as soon as I signed up with Barrain, there were continuous viewings and... See more

Rated 5 out of 5 stars

Ehab has been consistently excellent in helping us rent our flat out. He deals with all my many and frequent queries with calmness and professionalism. Can't recommend this company highly enough

Rated 5 out of 5 stars

Definitely Recommend Barrain London! Really impressed with how knowledgeable the team are in London. They clearly understand the local market and gave great advice every step of the way. Made the... See more

Rated 5 out of 5 stars

I’ve had a really positive experience with Barrain. From the very first contact, the team were professional, friendly, and extremely clear in their communication. Everything was explained in detail,... See more

Rated 5 out of 5 stars

Honestly, great customer service and they made me prove my doubt. Thanks to Ehab for a seamless following up till my agreement was done and refund was made asap. Wonderful team

Rated 5 out of 5 stars

Ehab help with my flat rental.He did everything in professional and with really good communication. Every step of renting a apartment is going smoothly.

Rated 5 out of 5 stars

They are knowledgeable about the Isle of Dogs and East London market. Nada made the entire process smooth and completely stress-free. Highly recommended!

Rated 5 out of 5 stars

Amazing service from start to finish. Andy Dumas was a star and made the whole process pain free, he also knew his stuff. Would definitely recommend.

Rated 5 out of 5 stars

Nada made the whole process smooth and stress-free. Highly recommend! The whole team was fantastic—professional, efficient, and really knowledgeable about the Gallions reach and East London market.... See more

Rated 5 out of 5 stars

I had a great experience working with Ehab. He was incredibly helpful throughout the entire process from the property viewing to the negotiations. Ehab was professional, approachable, and always took... See more

Rated 5 out of 5 stars

Ehab at Barrain Estate Agents provided exceptional service during our recent flat purchase. He was extremely diligent, highly responsive, and took the time to ensure we fully understood the process ev... See more

Rated 5 out of 5 stars

Thank you, Ehab, and the entire Barrain London team. It was a great experience with clear, professional communication throughout. Everyone was very helpful, and all my needs were addressed promptly. H... See more

Rated 5 out of 5 stars

I had a fantastic experience as a client with Nada from Barrain London. She was professional, responsive, and really knowledgeable about the Canary Wharf and East London property market. She is always... See more

Rated 5 out of 5 stars

Andy and Barrain helped get me a good price for my house so I could buy a house closer to my son. And when the bank valued it less, he talked to the buyer and made sure I still got my price. They was... See more

Rated 5 out of 5 stars

The pleasant encounter with the agent, Very helpful and honest. First class service l. With no compromises. Very efficient Thanks very much to Ehab.

Rated 5 out of 5 stars

I highly recommend Ehad and his team to anyone looking for a professional agent. Thank you for their hard work and dedication!

Rated 5 out of 5 stars

We enquired about a property in Canary Wharf which we booked to view, we were also given a number of other similar options which was nice as it gave us some choice! Demetri went above and beyond! Tha... See more

Rated 5 out of 5 stars

Mr EHAB is a combination of professionalism, market knowledge, excellent communication, and a genuine commitment to the client's best interests. EHAB is an asset to the company and I am really very h... See more

Rated 5 out of 5 stars

Ehab and team were brilliant in getting our offer across the line in quick time ! Definitely a great experience !

Rated 5 out of 5 stars

Ehab Barrain, the Company owner, is a consummate professional in his field with a desire to offer top class customer service. He successfully let and handled the management of my apartment over a y... See more

Rated 5 out of 5 stars

Excellent service from Ehab and his team with renting my flat out. Great communication and answered all questions throughout

Rated 5 out of 5 stars

I had an excellent experience with Barrain London Canary Wharf Estate Agents and couldn’t recommend them highly enough. They truly went above and beyond to achieve a sale price that exceeded my... See more

Rated 5 out of 5 stars

Great experience with Barrain London in Canary Wharf. Nada was excellent — professional, responsive, and very helpful throughout the process. Everything was handled smoothly and with great attention t... See more

Rated 5 out of 5 stars

I had a fantastic experience working with Barrain London! From the very beginning, their team was professional, knowledgeable, and incredibly supportive. They helped me navigate every step of the prop... See more

Rated 5 out of 5 stars

Andy and his team had been working very hard to find us the buyer. It's great experience.

Rated 5 out of 5 stars

Ehab and his team are the best ever! Very professional, reliable and helpful.

Rated 5 out of 5 stars

Demetri was really helpful and provided me with useful information regarding my property search. I will stay in touch to hopefully find my dream home with Barrain.


Company details

  1. Real Estate Agents
  2. Property Management Company

Written by the company

Barrain London Estate Agents is an independent Estate Agents in in Canary Wharf, offering a wide range of bespoke professional services in Residential Sales, Lettings, Property Development and Investment. We tailor our services to the specific and personal needs of our clients, including Sales, Lettings and Property management. We take into account our clients’ need for simplicity and convenience. We want to alleviate stress and save time and unnecessary costs. Building strong relationships based on trust is at the core of what we do and is the key to our quality driven results. We specialise in acquiring residential properties for private investors across London, prioritising desirable locations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

245 reviews

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Rated 5 out of 5 stars

Great agency with fantastic staff

Great agency with fantastic staff, especially people like Demitri.

Demitri was really paitent with me and showed me around. He gave me detailed information about the property and made it clear. I very much appreciate his kindness and care.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from Demetri at Barrain London

I couldn’t recommend Barrain London more highly. From start to finish, the team handled everything professionally, efficiently, and with great attention to detail.

A special thanks to Demetri, who went above and beyond throughout the process. He was always approachable, knowledgeable, and proactive, keeping me informed at every step. His guidance made what could have been a stressful experience feel completely smooth and straightforward.

Demetri’s professionalism, dedication, and genuine care for his clients truly set him apart. If you’re looking for a reliable, client-focused real estate agency in London, Barrain London is an excellent choice, and Demetri is an absolute star.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great agent and agency for rental experience

We had a viewing arranged by Ehab for a rental property in East London. Although we didn’t end up taking the flat, he was very professional, responsive, and pleasant to work with. The viewing was well organized and he followed up thoughtfully. I would be happy to work with him again in the future if I’m looking for another flat. Highly recommended.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent, professional, and very clear service

I’ve had a really positive experience with Barrain. From the very first contact, the team were professional, friendly, and extremely clear in their communication. Everything was explained in detail, with no pressure and no vague promises. Just precise, honest information, with no hidden fees.
I really appreciated how transparent and structured everything was. Also, the online portal is very well organised and easy to use, which makes managing things much simpler, especially if you’re not always available in person.
Overall, they come across as very knowledgeable, efficient, and genuinely helpful. I’d happily recommend them to other landlords looking for a professional and reliable service.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Highly skilled professionals

I would highly recommend Andy from Barrain London Canary Wharf Estate Agents.
He works in a very responsible and thorough manner, paying great attention to detail throughout the entire process. Andy consistently checked in to see how things were progressing and made sure everything was clear and on track at every stage.
His professionalism, reliability, and genuine care made the experience smooth and stress-free. Many thanks for the excellent service - we will definitely use Andy’s services again in the future and would confidently recommend him to others.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Barrain London Canary Wharf Estate Agents and couldn’t recommend them highly enough. They truly went above and beyond to achieve a sale price that exceeded my expectations, showing genuine commitment, expertise, and determination throughout the entire process.

What really stood out was their availability and willingness to help with queries that went far beyond what was strictly required as part of their role. Nothing was too much trouble, and they were always approachable, supportive, and proactive.

Selling a home can be stressful, but their professionalism, honesty, and hands-on support made the whole experience smooth and reassuring. I felt confident at every stage that my best interests were their top priority.

If you’re looking for an estate agent who genuinely cares, works tirelessly on your behalf, and delivers outstanding results, I wouldn’t hesitate to recommend Barrain London Canary Wharf.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

THE BEST Estates Agents I’ve come…

THE BEST Estates Agents I’ve come across so far, hands down!!!!
I work and Live in East London my whole life and was torn on where to buy my Buy to let, as looking for a good investment. Rang a few EA, however soon as I ring Bahrain and spoke to Andy I was sold. 1) he was HONEST, 2) Genuine and 3) accessible (he works very late hours. Lol). That is Customer obsession to the core.
I work in Finance so don’t have time to waste, Andy was so good!!! He made the process between myself and the seller so easy, and best part, the deal was done and completion within 3 weeks!!! 😳
Ehab is colleague, also so helpful. Honestly these guys are the best, in terms of the quality of their house also, and yes London is expensive, but all their houses gives you Money for your buck. Believe me, my Brother has 15 properties he has invested in since 80’s and even he said, Barrain is the easiest and most straight forward best estate agents he has dealt with in 32 Years!!!
That is saying something.
100% will be using these guys again and again.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Barrain London in…

Great experience with Barrain London in Canary Wharf. Nada was excellent — professional, responsive, and very helpful throughout the process. Everything was handled smoothly and with great attention to detail. Highly recommended.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Honest and very easy experience

Me and my friends have been searching for a new place for a while. Luckily one of the properties from Barrain Agency popped up and the viewing was arranged the same day! Ehab was very communicative, honest and helpful regarding the whole process. By answering our all questions, making sure everything is going smoothly on both ends and by being present, he created great journey for me and my friends!

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient, very professional and attentive workers. You can feel how they want to get their job done properly and well. Shout out to Ehab for helping us throughout the whole renting process!!

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Me and my friends have been searching…

Me and my friends have been searching for a property for more than 3 months and ever since we stumbled up one Barrain, we could not have been luckier and happier. We managed to secure our place within 1 day and the process was smooth and quick. Ehab is amazing, always responsive and did his best to settle a good deal between us and the landlord for which we are very grateful. Even when super busy, Ehab has done his best to accommodate us due to our hectic jobs and has been an always open and positive about everything . This is our first time renting with an agency and I would 100% recommend Barrain to anyone who is searching for their new place!

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great professional service

Ehab Barrain, the Company owner, is a consummate professional in his field with a desire to offer top class customer service.
He successfully let and handled the management of my apartment over a year and when I decided to sell Andy Dumas, their Sales Manager, was there to offer solid, realistic advice that led to a successful sale.
Unlike the big agencies that have multiple people contacting the owner with each one not knowing what the other is doing, Barrain have adopted an approach based on continuity where you get to know them and they know you and what you require.
I would have no hesitation in recommending them whether you are looking to rent, let or sell a property.

October 7, 2025
Unprompted review

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