Bartonhall Reviews 4

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

4 reviews

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Rated 1 out of 5 stars

Hotel reception staff rude

Called to enquire about availability and found the lady (Bryony) on reception to be obstructive and in the end rude. She had clearly made a mistake with the enquiry and obviously didn't like being questioned about it. Her general tone when I first checked availability was short so the second time I spoke to her I wasn't surprised she was short again. However I was shocked when she put the phone down when I politely asked how such a mistake might have been made. Terrible customer care from just an initial enquiry.

April 12, 2025
Unprompted review
Rated 3 out of 5 stars

Poor management , room faulty

No ac in room , windows had no security device so could not leave open at night on ground floor stifling hot , tv in room broken , made reception aware of this no action was taken no apology given ,
Staff great in bar , restaurant and reception , obviously management do not care when they have your money and not willing to address the situation to appease or put right when pointed this out to reception , I would not stay here again .

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Barton Hall

My wife and I have just had a very memorable couple of days celebrating our wedding anniversary at this brilliant hotel. We cannot think of a single way it could be improved. Simply superb. The brand new outdoor spa is truly something else. Well done to all staff and thank you.

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

As wedding photographers

As wedding photographers, we had the pleasure of capturing a wedding celebration at the Barton Hall Hotel and we have to say, it was truly an exceptional experience. This idyllic wedding venue is located in the heart of the picturesque county of Northamptonshire, surrounded by extensive and mature grounds, making it the perfect setting for a wedding celebration. The Grade 1 listed Orangery at the center of the property adds to the grandeur of the venue and is a stunning backdrop for the wedding ceremony and reception.

The staff at Barton Hall Hotel are dedicated to ensuring that every detail of the wedding is handled with the utmost care and attention. They take pride in their commitment to making the special day unforgettable and truly yours. With only one wedding reception held per day, the couple and their guests can relax and enjoy their day without any distractions.

We were impressed by the venue's stunning gardens and the beautiful Orangery, which provided ample opportunities for capturing breathtaking wedding photos. The Orangery is well-maintained and has a very warm and welcoming atmosphere.

Overall, we would highly recommend Barton Hall Hotel as a wedding venue. It's the perfect setting for a magnificent and memorable wedding celebration. The staff, facilities, and surroundings are top-notch and will undoubtedly make your day truly special.

Kindest regards,
The Kensington Photographers

August 26, 2022
Unprompted review

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