Barxbuddy Reviews 

Waited 2 weeks for delivery but never got it. Tried calling but on hold for 30 minutes with no answer. Tried customer e-mail but page doesn’t come up. Finally canceled on my charge card. Customer service is unavailable

Lousy customer service. I made 4 attempts to call their customer service to correct my shipping address. I sat through at least 5 minutes of waiting each time to only have their phone hang up on me.

Does not work!
I was really disappointed with this product. There was no paperwork inside the package, so I’m not sure how to even return it. It feels very cheaply made, but expensive. When I tried it with my dog, she didn’t even react to it. I wouldn’t recommend spending money on this one.

Just received my BarxBuddy in the mail after a month long Canada post strike. First impression is how cheaply made this product is. This is the year 2024 and you are still using 9volt batteries, Really. Not sure how this cheaply made thing is going to work. Will update later.
Would not recommend this product, you can purchase higher quality items from Amazon for less money.
Ask me how I know.

The BarxBuddy Busy Ball is doesn’t work and the company doesn’t care. It is fully charged and all the correct buttons are pressed, but it is defective. The company has ignored repeated attempts to get a resolution. Also, the instructions say that the ball cannot be dropped or it will break. What dog doesn’t pick up and drop its toys? Save your money and buy some tennis balls. Money spent on this is wasted.

When I received this product. It was so hard to put the battery in .it's not connecting properly. I want to return it .it not working properly at all. I need a address to send it back.

I bought a Barxbuddy almost a year ago, to help train my dog to not bark each time he heard our neighbor in the hallway. I also thought it would be extremely helpful when we went on walks. Where we live, there are numerous stray dogs or owned dogs that are set free during the day. I hoped this would divert their attention from my leashed dog for the safety of both of us.
None of this has proven true. Although the sound is something dogs can supposedly hear and humans cannot, I rely on the light turning on when I press the button to mean it is working. Even so, just to be fair, I have changed batteries several times just to evaluate effectiveness. Nothing! Not one dog responds to the supposed sound, absolutely no reaction at all.
Today was the last attempt at making it useful, but again it failed. A waste of money.

Total ripoff. I tried to order 1 barx buddy. They processed 4 orders. When I called them after finding out what they had done. Total false sympathy. Oh I'm so sorry you accidentally ordered more but we can't refund you because the orders have already been processed. I already filed a case and complaint with PayPal. Total criminal behavior. Total theft. Total axxholes. If I could leave neg stars I would. I am absolutely livid at their scam.

Great! we love it

It's amazing. Whenever she barks I press button and it draws attention to me to stop. Great device!

I have an 88# Border Collie/Lab/Great Pyrenees dog. He gets 2, 45-60 mins walk each day but after dinner seems bored. I purchased this fun ball for him to chase in the evening. He Loves it! It’s more an indoor toy. It’s sort of like those robotic vacuums. When it gets lost under the couch, it finds a way out! I love it cause I’m not the one retrieving it. It rarely gets stuck!! The lights and rolling ball is enticing and keeps my dog entertained. My only complaint is that when dropped or hit it will spring open. There doesn’t seem to be enough threads when screwing the 2 halves together to hold it in place. Great Idea 💡. Thanks for a Great Dog Toy!
Judy

I cannot really comment on Barxbuddy yet as I have not received the goods that I ordered. Ordering was very easy, but waiting to receive the product is not so easy/ Once I have received the goods ordered I will be able to comment further.

I ordered extra grinding wheels and never received them

After ordering and receiving the device, I decided to return it, having read many unfavorable reviews. In all fairness, I did not even try the Barxbuddy so I can't speak to its effectiveness. I can say however, that the shipping to me was quick, with no problems. Additionally the return and refund were quick and easy.

The dog still barks.how far are you supposed to be from the dog ? I feel let down. I got it as Christmas gift for my daughter but she threw away the box so I couldn’t return it.

really reacted by stopping jumping on everyone. also stopped barking for awhile. time has passed, not as responsive. need to train again

nothing wrong, just looks cheap like a toy.
but I just ordered the vacuum one for my dog. Now I need to now I need to send back the last order. How do I do that, so I can get my money back?
Order # 1570664 please help me. did not use contents.

Does not appear to have any effect on either of my dogs. The lights flash, but it makes no difference to either dog. I called customer service and was told that if the lights flash the device is working. From what I see it is not doing anything that has any effect on a dog; we got it to try and reduce barking (something their website claims to correct) but the dog looks right at the device in operation and keeps right on barking. Customer service said that for them to check it out I need to pay return shipping; I would have no problem with that except that there was no offer of sending me a replacement unit if I returned this one. Very poor customer service.

My three small dogs are barkers. Barxbuddy tends to make them quieter. It doesn't shut them up completely. For that, I suspect they need to be trained.