Basedsupplies 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It took a while to arrive, but I was thrilled when I received it. I think I will be purchasing this product on a regular basis. It has a very light scent that is refreshing. The scent quickly disap... See more

Rated 5 out of 5 stars

The hair shampoo and conditioner, Onion Hydrosol from Based Supplies. I read about her journey, so I decided to take my chance and ordered them. Along with that, I also bought their Tallow & Honey Bal... See more

Rated 5 out of 5 stars

I've been using the tallow and honey balm (without essential oils) product for over a year now and have never experienced any break outs or issues with it. I use it as my daily skin care routine and l... See more

Rated 5 out of 5 stars

We buy and use their unscented balm for my son's eczema after horrible experiences with steroids and jak-inhibitors. It took a little while, but overall his skin is looking so much better lately. We *... See more

Company details


Contact info

Breach of guidelines

All reviews

(263)

250 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have ordered this product repeatedly…

I have ordered this product repeatedly because it is the only product that has actually soothed & healed my skin. It is tried & true! Absolutely love it!

P.S.
I forgot to mention that I use their tallow & honey balm AND their soap as well. Both excellent quality products!

May 13, 2026
Unprompted review
Rated 4 out of 5 stars

So I’ve been trying to find a…

So I’ve been trying to find a moisturizer/ cream for many years. I’ve been using Vanicream for the past few years which seemed to keep my skin fairly moisturized.

I saw this product on Facebook and what sold me was that they used it on their own son.

I bought a jar to try and I love the product so far. It goes easily, but is not greasy. It seems to be smoothing out the small bumps that I have due to scratching my itchy.

I started out using it only on my arms, and when did not see it causing any reactions, I began using it on my face and legs.

The only “negative” thing I would say is that when I do order the product, it takes about a week to get to me. Other than that, I will try the magnesium balm for my wife and the lip balm. Keep up the good work!

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

About to place my 3rd order!

I’m about to place my 3rd order for the Tallow & Honey balm (straight from their website, of course, to ensure I’m getting the real thing). I like the product anyway for my face but several days ago I had an unexplained rash on my torso that was a big concern. I put this on it and within 3 days it was gone. I was so relieved!

May 5, 2026
Unprompted review
Rated 4 out of 5 stars

I really love this product

I really love this product. I've used it now for a few years and have noticed such a difference in my skin. I've had many people asking me what I use. I almost bought it on Amazon, because the shipping from Basesupplies can take 3-4 weeks, and I had completely run out and was desperate, but luckily, I did my research and noticed the products on Amazon are fake. I now buy in bulk.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using this product now for 4…

I’ve been using this product now for 4 months. I have always had very dry, very sensitive skin. It’s always been a challenge finding something that actually soaks in and actually moisturizes. This is that product.
I wish I had found this sooner. My skin is so soft, and I don’t have to add moisturizer mid day anymore. It has softened my deeper folds, and made the red skin on my cheeks just less obvious.
This one is for keeps. Now you need to make a body lotion that I can use after my shower!
Your biggest fan,
Debra

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing balm !

I absolutely love the tallow and honey balm! I originally bought it hoping it would help my 3-year-old’s rough, dry patches, and I’m honestly amazed by the results. His skin felt softer after just a few uses, and the dry areas that nothing else seemed to help started looking so much better.

I also love that the ingredients are simple and natural, which made me feel comfortable using it on sensitive toddler skin.

Thank you, Anita

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

The Tallow & Honey Balm is my go to

The Tallow & Honey Balm is my go to! It is the best moisturizer for my face, I’ll never use anything else. No weird ingredients and a little goes a long way. I feel good letting my kids use it too, they have sensitive skin and this seems to calm it. I also love to use just on my lips, never causes drying like some lip balms do. I will use this forever, I am loyal for life!

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Fell in love with the Tallow and Honey balm

I have been using the Tallow and Honey Balm for my facial moisturizer for months now. I absolutely love it! I have tried it with and without the essential oils. It makes my skin feel soft, with no burning sensation, as I have sensitive skin. I have just purchased the tallow soap and onion hydrosol duo. So far I like them both also!

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great Canadian Made and Natural Product

I have been using the products for almost a year already. I just love how the balm makes my skin feel and look so good. I am 65 years old, wish I had this product years ago. The customer service is great as well. I am going to be a longtime customer. Next order I am going to try their shampoo and conditioner.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

All Around Amazing Product!!!

I've been using the tallow and honey balm (without essential oils) product for over a year now and have never experienced any break outs or issues with it. I use it as my daily skin care routine and love how moisturizing it is!! I also love that the ingredients are natural and simple, meaning you know what you're getting! I also have used it as a diaper rash balm and it takes away the rash quickly! I've used it on my daughter who deals with eczema and it helps soothe and moisturize her dry skin. All around, it's one of my favorite skin care products and I don't see myself switching for anything different!

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

LOVING this Based Supplies Tallow Balm…

LOVING this Based Supplies Tallow Balm for my whole family. Easy to apply, don’t need to use much and feels lovely on the face. Husband (who has sun damaged skin from many years working outdoors) looks 10 years younger since he started using this product! Our skin is beautifully moisturised, soft, supple and less prone to irritation since we’ve been using it. Husband and 16 yr old daughter both requested a jar of their own. The original has a mild scent (husband likes this one best) and the “unscented” is preferred by me & daughter.
I’ve also gifted this to chemically-sensitive family members and they have said it’s outstanding. 10/10 recommend and we only buy direct from Based Supplies website - not on Amazon or other, they’re not the real deal!!!

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

ABSOLUTELY LOVE LOVE LOVE…

ABSOLUTELY LOVE LOVE LOVE BASEDSUPPLIES!!! Please do not buy from Amazon as they are fake. I did that mistake once and lost my money and got something totally fake. I usually buy straight from basedsupplies. I was in the US and had forgotten my creme so ordered from Amazon and that was a mistake. As soon as I got back to London I switched to my supply I had at home. All back to normal with my skin. I now order in bulk as it does take time for the product to reach me. I have also ordered for the first time their onion shampoo and excited to see how that turns out. Well done team based supplies! I love you guys and the genuine care you put in your product. I literally just use your soap and creme as my main skin care. No anti wrinkle products etc. My am and pm routine is just the soap and creme along with my vegetable glycerine and aloe Vera gel. Thank you thankyou thankyou 🙏🏽

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Love these products!

Started off with the tallow balm. Amazing! Use it on my face day and night. Skin looks refreshed, plump, and mouth wrinkles less noticeable. Next i bought the onion shampoo. Been using it about a month. Much less hair falling out and scalp no longer has flakes. Just got the tallow soap and been using it a week. So moisturizing and the lemon scent is delightful.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

I've ordered 6 jars so far!

I've ordered 6 jars and used 5 (so far). I have really enjoyed this tallow balm for instant glow and help with wrinkles and fine lines. In the winter I used it like a serum and layered a moisterizer on top (the air in my house is very dry)! I will keep ordering and see what happens as more time and use pass. Thank you based supplies!

May 13, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look