Basket Center Reviews 9

TrustScore 3 out of 5

3.0

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Company details

Written by the company

Official distributor of the biggest basketball brands, including Jordan, Nike, New Era, Mitchell & Ness, Spalding, adidas, Puma, Under Armour, 47brand, Wilson, Peak, Errea, Kangol, and many others. Take advantage of the best prices on basketball equipment. Explore an exceptional selection of NBA products, with exclusive items from your favourite franchises. Let yourself be seduced by the outfits of your favourite NBA players, such as Kevin Durant, Michael Jordan, LeBron James, Stephen Curry and many others. You'll also find a wide range of basketballs from Spalding, Wilson, Jordan, Nike and many other brands, as well as the best basketball shoes, baskets and accessories for playing with confidence on the court. We guarantee fast delivery, secure payment and easy returns.


Contact info

3.0

Average

TrustScore 3 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 3 out of 5 stars

Easy Process. Product Issue.

The entire process was satisfactory. I received emails updates on the status of my order, and was notified when it was delivered. The basketball I ordered has a small defect and is a bit lopsided when inflated fully.

December 29, 2025
Basket Center logo

Reply from Basket Center

Hello Mr. Jaspers,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Rated 4 out of 5 stars

Good but didn’t come when it was…

Good but didn’t come when it was supposed to it was supposed to come the 20 its the 29 i need it before school and it didn’t come before than i still got it its what i wanted

August 19, 2025
Basket Center logo

Reply from Basket Center

Good morning,

We are pleased that you found your experience satisfying and we would be delighted to receive further feedback on how we can further improve our service.

We hope to satisfy you again soon,

Have a great day and see you soon! 😀

The Spacefoot Team

Rated 1 out of 5 stars

Zero star.

Zero star.
They are robbers!!!! I bought a hat on December 3, 2024, still haven't received it. I've written to them 3 times with no response. I'll report them to the police next week if they don't refund my money. They are robbers!!!

December 4, 2024
Unprompted review
Basket Center logo

Reply from Basket Center

Hello, we are sorry to hear that you have experienced issues with the delivery of your parcel.

This does not meet our usual standards. Could you please contact us at customer@spacefoot.com with your order number to clarify the situation? We will also contact our carrier to prevent similar errors in the future.

Thank you for your patience.

Have a great day,

The Spacefoot Customer Service Team

Rated 1 out of 5 stars

Robbers .got no items and not refund…

Robbers .got no items and not refund .been waiting 2 weeks now

October 17, 2024
Unprompted review
Basket Center logo

Reply from Basket Center

Hello Sisa,

We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.

Have a great day,

The Spacefoot Customer Service Team

Rated 1 out of 5 stars

They are robbers...I waiting for my…

They are robbers...I waiting for my refund since last Tuesday as they never sent items out after week I paid for ...last Tuesday they emailed me saying they sent refund and I will have it between 2 and 4 days and got nothing still.my bank just told me there isn't any incoming payment...stupid robbers

October 22, 2024
Unprompted review
Basket Center logo

Reply from Basket Center

Hello Silvia, we are sorry to hear that you have experienced issues with the delivery of your parcel.

This does not meet our usual standards. Could you please contact us at customer@spacefoot.com with your order number to clarify the situation? We will also contact our carrier to prevent similar errors in the future.

Thank you for your patience.

Have a great day,

The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Perfect!

Great choice of products and great service!
Found an Eastpack bagpack which was out of stock everywhere else. It arrived in just a couple of days.
I will definitely buy more products from this site.

August 23, 2023
Basket Center logo

Reply from Basket Center

Hello! Thank you for your review and for your loyalty!

We're thrilled that you enjoy our products.

Feel free to visit Spacefoot sites regularly!

New arrivals and great deals are daily!
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Order arrived quicker than expected

Order arrived quicker than expected, all in order. Good service

May 2, 2023
Basket Center logo

Reply from Basket Center

Hello ,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

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