Basketballc1ub 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This website is definitely a scam. I ordered a windbreaker like sometime last summer and I've sent multiple emails to them a month after the delivery date passed and I didn't receive anything. They've... See more

Rated 5 out of 5 stars

I reside in the UK. The jacket I ordered took a while to arrive, but came in perfect condition but was too small. Was able to return the item for a larger size, and again it took a little while befo... See more

Rated 1 out of 5 stars

Same as everyone else, bought an "Adidas" windbreaker, arrived two months after ordering. 2 sizes smaller than on the label. Fake, not real thing and very poorly made. Refused to refund my money, so... See more

Rated 1 out of 5 stars

Scam clothing website selling fake cheap Adidas jackets and profiting off Kobe Bryant's death. Never responded to my emails, received a stock email stating my item was shipped but its been 3 months. B... See more

Company details


Contact info

People also looked at

All reviews

(78)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam clothing website selling fake…

Scam clothing website selling fake cheap Adidas jackets and profiting off Kobe Bryant's death. Never responded to my emails, received a stock email stating my item was shipped but its been 3 months. Been reported to the FTC and am currently in the process of recovering my charges from the bank. facebookdotcom/amirulminhaj10 this is the owner of the site. He posted ads on Facebook looking for people to post positive reviews of the site! Also has screenshots on his profile of his PayPal account transactions where he admits to scamming people. Based in Bangladesh so it was super easy to report him.

August 24, 2020
Unprompted review
Rated 4 out of 5 stars

I received the item and it was actually for a pretty good price

I ordered a jacket which was pretty cheap and the shipping was free also. Although after ordering it, I got an e-mail, saying that that item is out of stock and that I can order it again because it will come back or it also might already be on the way. But I had already paid for the item so I thought I'd wait. But eventually it arrived, although the item seems to be fake, not the real brand item. Before ordering I also got to spin a wheel which gave me a 15% discount and that also worked.

August 22, 2020
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. Not replying to mails but deleting comments on Facebook / Instagram. Keep sending offers to entice you to spend more but no sign of shipping the original product.

August 21, 2020
Unprompted review
Rated 2 out of 5 stars

Charging me more

I orded a Adidas jacket which was for $77.95, but you guys are charging me $112.56 even though I selected the free shipping method.... it even says that the total cost is $77.95 on the confirmation email.
Why is that? Can this be fixed please?
Order number is 7833

August 21, 2020
Unprompted review
Rated 1 out of 5 stars

Very poor service

Very poor service , didn't receive my order yet, I did it the 30 of july , sent a couple of email , no answer from them . I don't recommand you this company .

August 15, 2020
Unprompted review
Rated 1 out of 5 stars

POOR EXPERIENCE

accidentally ordered 2 of 1 item, emailed them but was told it was too late. I got my items and both were the wrong size and didn't fit. I am now emailing with little to no response. They keep asking why I want to return my items when I've clearly stated they are the wrong size. Michael the General Manager sucks at replying to emails and is either dumb as rocks or doesn't understand basic English. So now im stuck with 2 Windbreakers in the wrong size ready to ship back but now my emails are mysteriously not able to send. Dont waste your time or money with this company. im almost certain these windbreakers aren't legitimate adidas apparel. Very unprofessional customer service will never shop with them again.

August 14, 2020
Unprompted review
Rated 1 out of 5 stars

Well...

Well.... what an experience.
First of all I ordered 2 of 1 item so i paid double of what I wanted 'my mistake' ..... I emailed them straight away a few times to amend my order, I had an email the day after it was shipped out about a week later saying it was too late, not happy.
I've had many unanswered emails.... now I'm in the phase of an 'item delivered' email 2 days ago.... and nothing has arrived.
Looking like I've just flushed $115 down the drain. Thank you.
Absolutely shocking!!!!!

August 7, 2020
Unprompted review
Rated 1 out of 5 stars

Poor poor poor

Received my order it was the wrong size and not only did they send the wrong size but the size on the label was also very different from the actual size of the jacket. The item as never seen an adidas factory. No returns label or receipt and when i emailed them asking for a returns address they wanted a picture of the item with no advice yet on how to send the item back a very strange way for a company to behave.

August 6, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered a Adidas jacket the 30 of July…

Ordered a Adidas jacket the 30 of July with fast shipment , got the confirmation email right after, but since then I haven’t got any delivery information, even though I have emailed them several of times without any reply at all....

My order number are #5855

Starting to think this website are fake...

Look forward to get my jacket otherwise money back...

August 5, 2020
Unprompted review
Rated 1 out of 5 stars

I placed an order on the 20th of July…

I placed an order on the 20th of July for the Adidas wind breaker. Not received anything so I went on my confirmation email and checked the tracking. It say my shipping was cancelled on the 27th of July, no email stating this. Can you please let me know what is happening. Order number: 4542

August 4, 2020
Unprompted review
Rated 1 out of 5 stars

Stille not received anything form you...

I ordered my adidas jacket from you a week ago but I still have not received any confirmation that it has been sent, I have tried to email you but the only thing I receive from you is a spam email from you. This can not be right. i've never had a problem shopping online before now it's not okay at all...

sincerely a dissatisfied customer

My order number is 5518

August 2, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered an ADI Windbreaker on the…

I ordered an ADI Windbreaker on the 25th of July and also paid for the fast processing order. Today is the 29th of July and didn't recive any news about my order, not even that it has been shipped or something. I sent them 2 emails about my issue and didn't recive any reply yet.
Poor customer service. Really poor.

EDIT: My order number is #5425
EDIT 2: I've read every single email that you've sent me and none of them said anything about shipment delays or things like that ...

July 29, 2020
Unprompted review
Basketballc1ub logo

Reply from Basketballc1ub

Hi, we were out of stock for a few days, and we've announced that you should read your emails carefully. give me your order number, most of the orders are shipped this week.

Rated 1 out of 5 stars

Scam

I’ve been scammed not Received my item no email no tracking had to change bank details as other money went out fuming please be aware using Fake accounts for reviews there page has been removed on Facebook bank has told me it’s a scam do not buy from this site

July 29, 2020
Unprompted review
Basketballc1ub logo

Reply from Basketballc1ub

Hi, we did experience a small delay with dispatching some of the orders, but we've announced this with letters sent out to your e-mail, so stop lying, check your e-mail inbox carefully and give me your order number I will look it up for you.

Rated 1 out of 5 stars

I have emailed asking about my order as…

Updated: bought the jacket on the 21st of July it just arrived today 19th of August... I had to pay an extra £11:16 customs charge to get my jacket from the Postoffice the jacket has no tags on it was dirt on the hood pockets are really small. For the price i was not overly impressed with it.. I would not recommend this company to anyone there customer service is awful!

July 28, 2020
Unprompted review
Basketballc1ub logo

Reply from Basketballc1ub

Check your e-mail we've replied to you about your order.

Rated 5 out of 5 stars

Good

Good customer service :)

July 23, 2020
Unprompted review
Basketballc1ub logo

Reply from Basketballc1ub

Dear Jordan,

We found your e-mail from two days ago however it went into the spam folder, therefore our customer care didn't find it straight away.

First of all, we would like to thank you for your positive feedback about our store on trustpilot.com, by the way, if it’s still relevant to you we can exchange your jacket without any hassle.

Our warehouse is experiencing a small backlog, due to a high order volume, but they will be in touch shortly.

Thanks for your patience.

Basketballc1ub Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look