While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Shoe Store
  2. Activewear Store
  3. Clothing Store
  4. Sportswear Store
  5. Streetwear Store

Information provided by various external sources

Basketball store, basketball shoes, NBA, swingman, Jordan, and1, spalding, k1x,Team Basketball Kit , nba jersey, basketball set, Basketball Jacket,Basketball Shorts , basketball hoop


Contact info

  • Thornleigh Trading Estate 26, DY2 8UB, United Kingdom

  • basketo.co.uk

3.0

Average

TrustScore 3 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

3.0

All reviews

(9)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

I placed my order on the 1st November and have just received it on the 7th November.

I was a little worried about ordering because some of the other reviews were negative, but my experience was perfect. They replied to my email very quickly and sent out my parcel the day after I placed my order and it came in 5 days (I live in the UK and my parcel came from Poland).

Thank you so much and I will definitely be ordering from Basketo again!

November 7, 2020
Unprompted review
Rated 5 out of 5 stars

Placed order Friday 17 April up to a…

Placed order Friday 17 April up to a weekend, UPS delivered Thursday 23 April.
Goods 100% as ordered.
Didn't get any order/shipment notifications - but wrote them an email the 23 of April and they send the tracking with showed is was to be delivered same day.
Good company!

April 23, 2020
Unprompted review
Rated 5 out of 5 stars

Quality basketball equipment and good service.

Ordered two replacement high grade basketball nets and size 6 Spalding outdoor basketball. Arrived within the 10 day time frame given at order stage despite all of the additional difficulties and restrictions due to Covid19. All items are exactly as described, brand new and I'm delighted with the quality (I returned some rubbish and disappointming nets to Amazon before ordering with Basketo.) I payed via PayPal as some other reviews left me a little wary, but it seems these worries were unnecessary. My order was shipped from Poland as stated on the website, via tracked courier service, I received a notification from the courier about 6 days after I placed my order with the tracking info. I'm in the Republic of Ireland so I could pay on Euros too which was really convenient. Will use this company again.

April 8, 2020
Unprompted review
Rated 1 out of 5 stars

appalling service

I ordered Nike trainers for my sons chrismas present as sports direct didn’t have the size. More than double the price I paid through this company.
DPD text to say they’d been delivered 6 December. I work in a school and swipe in and out so can prove I was not home when I apparently signed for the goods! It was also the Christmas Fair so I worked later.
I’ve sent so many emails without response.
I’ve raised a dispute and complaint via PayPal.
The customer service is so unprofessional.
I’m presuming I’ll have to find another pair elsewhere as I doubt the company will replace especially to be received by Christmas Day- in 6 days.
Nothing like a stressful transaction at this festive time of year.

December 19, 2019
Unprompted review
Rated 1 out of 5 stars

Merchant is in Poland despite .co.uk…

Merchant is in Poland despite .co.uk site. They asked me to return the shoes to Poland at my own expense. Once returned they kept them and refused to refund me in breach of UK consumer rules. Avoid!

November 16, 2019
Unprompted review
Rated 1 out of 5 stars

Review for basketo.co.uk

Review for basketo.co.uk

Do not use this company. The goods never arrived and they are refusing to replace of refund my goods. Their customer service is appalling.

September 4, 2017
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look