Bassbet Reviews 

It has taken more than a month to verify my account for a withdrawal. They wont respond to emails…

Its a scam . Stay away from this casino its pure theft and robbery

My withdrawal issue started on 11 November, and today is 5 December — almost a month later — and I still have not received my funds or any proper explanation from Bassbet.

I have contacted support multiple times, but the only replies I received were vague references to “EU regulations” without any real clarification. For the past weeks, they have stopped responding entirely.

As a customer, I expect transparency, communication and a clear reason for why my withdrawal is delayed for this long. At the moment, the lack of updates and missing information is extremely concerning.

I am posting here because Bassbet has not resolved the issue through their normal support channels.
I expect Bassbet to respond publicly and provide:

A concrete explanation for the delay

The current status of my withdrawal

A clear timeline for when the funds will be released

I am fully ready to forward this matter to relevant authorities if no progress is made.
Please address this immediately.

Catherine is a helpful support , she is patient and friendly, trying to help me with gaming issues. Bass bet deserves 4-5 stars

illegitimate, dishonest site, that cant be trusted or used, support is also no help at all

Worst Casino ...they Will never pay you.....Dont waste your money and time here!!! Im going to sue in Hága this scam shit company...

The worst casino I've ever played at. Very low withdrawal limits. On top of that, you have to wait 5 days for a withdrawal. What a disaster! The online chat is full of losers who have no idea what they're talking about!!! Don't play, don't use!

If I could give minus stars I would, if I could find owner I’d probably want to throw him off a bridge hypothetically lol, Do not join . You do not win ever n they do not pay u out

Had email offering 500 free spins. Spent hours on online chat, getting nowhere. Eventually was told had 100 free spins on a specific game, which was not part of the 500 offer. Deposited 10 then played through. Back to online chat, where are the remaining spins? Had to deposit again, another 10, eventually got told Had 100 spins on shark game. Used them, back to online chat again, where are remaining 400 spins? Told to ask again tomorrow. That absolutely stinks! Surely it must be against advertising code? Each time I contacted the online chat, I had to provide the same information, and the waiting times were awful. Don't bother with this company is my advice.

The money I deposited has not been reflected in my account for 4 days. The live support keeps making the same excuses. It's a complete fraud gang. Nobody should make a mistake and invest here, don't be a victim.

I was a victim of fraud. My account was hacked and individuals bought items from SKY. sent them to my address and have made life hell. I checked my messages & noted basset stating we hoped you enjoyed your experience. I had to Google basset to find out what it was. Gambling! Therfore someone used my account for on line betting whilst a true case, my door being knocked all hours, followed in my car then came the demands of items to be returned. Yes returned to sky as they belonged to sky. I may have taken my dye of the ball. ot thinking straight as I am in a battle with CANCER. I was afraid?. Emotionally drained and I knew cancer feeds of stress. Therfore this Bassbet had robbed me if my identity. I then received a letter from sky stating boxes woukd arrive and to send everything back. I got packaging and followed instructions. Not to scammers address but to SKY . Eight weeks on Iam being investigated as are scamming team. Police were involved in this case. It still went on. I get panic attacks if door is knocked. I am living my worst nightmare ever. I get weird and rotted statements stating you must call your bank and give permission to access your account. It never stops. I hope you are caught & in your sick twisted mind realise you are stealing from a pensioner like me. It has become ritual now. 21 calls. 15 minute break then in turn my door is knocked upon. I live in fear at this evil you carry out. I have no mercy as you hound victims & in turn I never sleep. Despite more cameras installed. Bassbet items are with sky never to return to you. The lies and deceit are awful.

Scammers of course, don't trust

more than 3 weeks without payment, I think I'll be left without the money. They don't process the withdrawal and always give the same excuse in the chat

The live chat people are always helpful and treat you like an actual person,and so far so good with the casino,they have left me nothing I could complain about so far,,I would highly recommend these guys....

Total scam,they will never pay your money if you win

Jasmine agent did few times in a row very good job and has positive approach. She is going to be in my top 3 list of cs agents!

petrhonzik / vip 4

I won money (~HUF 145,000) and requested a withdrawal on June 6, 2025. After more than two weeks, my payment has still not been processed.

I submitted all required documents (ID + bank statement) for KYC, and their site promises:
• Verification within 1–3 days
• Withdrawals in 3–5 business days

Despite this, my account remains in “pending” status. They falsely accused me of using a VPN (I didn’t), and then went silent.

Support has been unresponsive, and they clearly mislead players with false deadlines. This seems like a deliberate tactic to avoid payouts.

I’ve now filed an official complaint with the Anjouan Gaming Board, and will continue reporting this until they release my winnings.

❌ Avoid BassBet.com. Use licensed, transparent operators instead. ❌

Its a scam! Beware, it was changing games and hands while playing and freezing

If I could a zero star rating to BASSBET I would.
It has been weeks going on a month and they still won't pay my real money win.
In my experience with BASSBET, I wouldn't recommend BASSBET to anyone.
They have Customer Support. It is a joke. Zero help from them. They keep referring me to their different internal departments.
In my now personal experience.
BASSBET is a scam site.
If ever you place a real money deposit into BASSBET and win. Even if it is a small win amount. Try to cash it out before you ever make another deposit. You will understand why. In my experience I believe BASSBET is a scam.