We are so pleased with both rooms. Thanks for translating what we wanted into a design that works really well and makes best use of the space, all nicely within our budget and completed in a timely, p... See more
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Having ordered a shower screen the shower door seal was missing. Explained what had happened and the company has been amazing. After Sales was very accommodating, acted very swiftly to get this out... See more
The staff were more then helpful and gave me many ideas allowing me to make my final decision. They went above and beyond what I could have ever asked for! Would definitely recommend to anyone thinkin... See more
Turned out that the item I ordered was not in stock and had been discontinued by the manufacturer, despite it being shown on the B & B website and available to order. Will be happier when I have the r... See more
Company replied
Company details
Written by the company
Bathroom & Beyond Ltd is an online bathroom retailer that aims to maintain the highest level of customer service and quality products for all your bathroom needs. We will do our absolute best to ensure the process of choosing a bathroom is as stress free as possible. Here at Bathroom & Beyond we’re passionate about helping you make your bathroom dreams a reality, and we’ve got the perfect bathroom supplies to help you achieve them! Browse our online bathroom store and check out our extensive range of bathroom supplies, including shower heads, bathroom furniture, toilets, and more. Whether you’re renovating your bathroom from scratch and are in need of a new shower enclosure or wash basin, or are just looking for some stunning new bathroom accessories like a stylish LED mirror or robe hook, we’ve got everything you need. We can also provide you with all of the spare/replacement bathroom supplies you’ll need to make those necessary finishing touches to your bathroom. At Bathroom & Beyond, making your bathroom perfect is our goal.
Contact info
Unit 2-4, 11 Simonsburn Road, Kilmarnock, KA1 5LA, Kilmarncok, United Kingdom
- sales@bathroomandbeyond.co.uk
- bathroomandbeyond.co.uk
Great website
The website was easy to navigate which made the process simple. Delivery was also on time. I would recommend this company to anyone.
April 24, 2025
Misleading availability on website.
Turned out that the item I ordered was not in stock and had been discontinued by the manufacturer, despite it being shown on the B & B website and available to order. Will be happier when I have the refund in my account.
November 4, 2024
Reply from Bathroom & Beyond Ltd
Hi Brian, We notified you straight away of this item not being in stock and in turn being discontinued with the supplier and apologised for any inconvenience caused. We then offered if you would rather have an alternative or a refund.
Over a week later, you responded to us saying that a refund would be suitable which we processed right away for you and will be with you within 2 working days. I'm not sure how else it could have been dealt with more efficiently. Our systems do have the odd occasion as items showing in stock when they might not be due to stock update. Usually we can have a swift delivery from our supplier but on this occasion it was very recently discontinued.
As spoken in email with you, we are aware you accept this process but we feel the need to respond to the review to explain your points.
Excellent service
Having ordered a shower screen the shower door seal was missing. Explained what had happened and the company has been amazing.
After Sales was very accommodating, acted very swiftly to get this out to us, would definitely recommend this company.
June 3, 2024
Unprompted review
Items delivered on time and great…
Items delivered on time and great quality, would use again.
February 1, 2024
Unprompted review
Beyond delivery
The goods haven’t arrived and it is now “beyond” the 4/5 workings days delivery timeframe
January 16, 2024
Reply from Bathroom & Beyond Ltd
Hi David, apologies about this. It is due to a couple of factors with our courier service getting to your location in Northern Ireland from our depot in Scotland. The storm hasn’t helped matters either, I have checked and this parcel is scheduled to be with you on Friday. Sincerely apologise again for the delay but it was outwith our control.
Kind regards,
Bathroom & Beyond
Very happy would use again
January 2, 2024
You refunded my money because the…
You refunded my money because the product wasn’t in stock. Thank you for replying.
November 30, 2023
Reply from Bathroom & Beyond Ltd
Good afternoon,
We are extremely sorry that this has upset you. Due to the item you had purchased being out of stock and our supplier not having a date for new stock of this certain bath panel, we apologised and thought it was best to refund you your money back to save you any inconvenience. As mentioned, we did not think that this would be an issue at all and hope we can be of service to you in the future.
Best wishes,
Bathroom & Beyond Ltd
Best company around
Orderd a new bathroom suite for our next house project. Arrived in time and a high quality standard as well not to mention for a great price. Will be highly recommending to friends and family.
November 2, 2023
Unprompted review
Would definitely recommend
Very professional and excellent service. After shopping around online I'm very glad I came across Bathroom and Beyond. They helped me a lot and saved me quite a bit of money also.
October 10, 2023
Unprompted review
Impressive service from Bathroom & Beyond
After viewing the website I was impressed with the variety of products. On receiving my order, I am very pleased with my bathroom products as they are of a very high standard and I will be recommending this company to my family and friends.
October 23, 2023
Unprompted review
Absolutely first class customer service.Well recommended.
Absolutely first class customer service, prompt response to my emailed questions, excellent prices and reasonably priced delivery.
Well recommended.
October 20, 2023
Unprompted review
Cant complain
Cant complain, work cared out to very high standard, clean workers, friendly an work competition on time.
10/10 lads thanks again 👍
October 3, 2023
Unprompted review
Outstanding from start to finish
October 5, 2023
Unprompted review
Great service
Great team. They helped alot with the design and what I wanted. Very professional and affordable.
September 28, 2023
Unprompted review
Great customer service and products
Great customer service and products. highly recommend.
October 5, 2023
Unprompted review
Fantastic service from Bathroom &…
Fantastic service from Bathroom & Beyond. Would highly recommend
September 30, 2023
Unprompted review
Excellent customer service and fast…
Excellent customer service and fast response. Really helpful in helping to accommodate my needs and offer support with my many questions. Would 100% reuse and recommend to others.
October 2, 2023
Unprompted review
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