Website can be a bit 'clunky' due to checking you are not a robot. Wide choice, good info about the items. Like the fact that furniture is built (rather than flat pack). Able to choose own delivery da... See more
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About Bathroom Mountain
Written by the company
Welcome to Bathroom Mountain, where we take pride in helping you create the bathroom of your dreams without breaking the bank. We recognise that the bathroom is far more than just a functional space—it's a sanctuary for relaxation and rejuvenation.
We firmly believe that a bathroom is the most important room in the house. Whether it's a brisk morning shower, a soothing evening soak, or a bath-time haven for rubber ducks and muddy dogs, the bathroom plays an essential role in our daily lives.
Uncompromising on quality and design, we're committed to offering you unbeatable prices and year-round savings. From contemporary aesthetics to traditional craftsmanship, everything you need for your perfect bathroom is available at everyday, low prices.
ServiceOur dedicated customer service team stands ready to provide expert advice and guidance via online chat, email, or telephone. Whichever communication channel you prefer, we aim to deliver exceptional customer service to assist with any queries, needs, or concerns you may have.
ProductOur extensive range features a variety of bathrooms and accessories to suit every taste and budget. From complete bathroom suites to individual elements like mirrors and accessories, we've got everything you need to realise your dream bathroom.
PriceWith a focus on affordability, we offer fantastic low prices on all our products. Plus, enjoy free next-day delivery on orders over £399 to most UK postcodes. We regularly run promotions to ensure our prices remain highly competitive.
Store LocationsWe welcome you to visit us at our stores in Stoke-on-Trent, Basildon and Stockton-on-Tees, where you can explore our ranges in person.
Written by the company

- Affordable Luxury:
- Every bathroom product is thoroughly scrutinised to meet our stringent quality standards. Our competitive pricing ensures you don't have to compromise on quality, and we offer free next-day delivery on orders over £399 to most UK postcodes. Explore our full range on our website.
- Customer-First Approach:
- We're devoted to delivering an effortless shopping experience. Our friendly customer service team is at your disposal, offering expert advice or bespoke quotations via online chat, email, phone, WhatsApp, or social media platforms.
- Swift UK-Wide Delivery:
- We provide free next-day delivery on orders over £399 to a broad spectrum of UK postcodes. Additionally, our Stoke-on-Trent, Basildon, and Stockton-on-Tees showrooms offer the opportunity to see our extensive range in person.
- Your Opinions Shape Us:
- Your feedback, whether it's glowing praise or constructive criticism, is invaluable to us. Our senior management team reviews all customer feedback as part of our commitment to continuous improvement. Your perspectives are integral to our strategy and help us serve you better, each and every day.
Contact info
Harewood Street, , ST6 5DX, Stoke-on-Trent, United Kingdom
- 01782 405047
- customer.service@bathroommountain.co.uk
- bathroommountain.co.uk
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Very nice products of good quality…
Very nice products of good quality delivered efficiently
Value for money & quick delivery!
Easy on line ordering
Easy on line ordering , quick delivery and love my vintage radiator
No radiator just the valves
Shocking. Delivery turned up just radiator valves and no Radiator at all. Drive had no idea what was happening even showed him my order and he said that is all there is. I then received an email as i was speaking to the drive saying the order was delayed. So waited in on a Saturday for nothing.
There was some damage to the order but…
There was some damage to the order but the speed and professionalism bathrooms mountain rectified it in was excellent. Good quality product and great customer service
Really helpful and very quick to…
Really helpful and very quick to resolve my issue. Thanks.
Everything just went as it should
Everything just went as it should, arrived precisely on time and looks great, then I got an email to check, just a nice company to deal with and no drama.
I bought a bathroom unit that I am…
I bought a bathroom unit that I am unable to use and got zero compensation for it.
I cleaned the drawers about 3-4 hours after installation as the builder asked me to wait until the silicone between the wall and the unit was dry: that's when I realised it was a bit wet inside the bottom drawer : there was a very small leakfrom the water pipe, maybe about 2 or 3 table spoons of water. I wiped it immediately and placed a bowl inside the drawer to catch the water until the builder came back. The water did not sit in there overnight.
A bulge was visible on the bottom drawer within a few hours: it had NOTHING TO DO with water being splashed on the unit.
The bath tub had just been installed at the same time and had not been used for the same reason, the whole bathroom had not been used for 2 days.
They refused to offer any compensation and argued that the unit was water resistant not waterproof.
What kind of bathroom furniture can't even cope with such a small amount of leak? Rubbish quality.
I did not even have time to use the unit, it lasted less than 24 hours. Spent £250 on this unit that I am unable to recover.
Great customer service from Haiden!
Mussab was so helpful & patient with me…
Mussab was so helpful & patient with me today, what an asset Mussab is to Bathroom Mountain!!!!!
Incredible fast service
Incredible fast service. We ordered on a Saturday and the items we ordered were delivered the next day - yes, Sunday. Unbelievable!
BTW the quality of the vanity unit we ordered is excellent. We will use this company again and we can recommend it to anyone.
Great customer service
Unfortunately received a slightly damaged item however Haider from customer support was brilliant help in arranging a replacement for me. Shower unit which arrived at the same time looks good
Great customer service
I got my cabinet fitted by a professional who drew my attention to the shelves which were 4mm too wide to fit into the brackets. I was happy to let the shelves 'sit' on top of the brackets rather than 'slot into' but got in touch with customer services to tell them of the fault. IQRA quickly and politely assessed the situation and resolved with a prompt partial refund.
great help as always ,thanks ABDUL
great help as always ,thanks ABDUL , great and helpful customer service. 5*****
Mussab was efficient
Great service and processed the delivery refunds straightaway
Customer services
After receiving my order, I noticed I was missing a part of the delivery (thermostatic valves) I rang customer services and spoke with Abdul Basit.
He was very helpful and processed an immediate refund.
I have bought several items from…
I have bought several items from bathroom mountain , a couple of times i have needed customer services.
Both times the service i have received has been exceptional.
I spoke this morning to A. Basit who was brilliant and very helpful.
Thank you i will be purchasing more in the future due to the customer service!
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