Cancelled the order before it was dispatched, cancellation email stated refund will be processed in 5 working days. Has been almost a month and nothing. Have sent emails chasing it up but no response... See more
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Delivery guy was disaster I asked him to ut toilet only on the stairs what was 3 meter was from him.he said it not his job I'm.6 months old pregnant woman my husband was working never happened t... See more
Company replied
ten out of ten Bathso for service. 3 out of ten for the actual product. Creavit made installation difficult when installing the flush components. Instructions would have helped and a slightly large... See more
Top marks! I was seeking a new Vanity cabinet by Vitro. I found this on Bathso's website. Called ( call was answered promptly, Traemar trading) but confirmed they had one in stocks. Plac... See more
Company details
Written by the company
Bathso provides an easy, fast, and reliable online shopping facility for everyone who wants to get high-quality toilets, bidets, basins, baths, showers, tap, bathroom furniture, bathroom heating, and bathroom accessories.
Contact info
Tramar Group, Britania Works, Arkesden Road, Clavering, CB11 4QU, SAFFRON WALDEN, United Kingdom
- +44 (0) 1799 550 756
- info@bathso.co.uk
- bathso.co.uk
2.5
Poor
49 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great from ordering to delivery
Great from ordering to delivery, if only other companies were like this,and a well made product as well.
September 15, 2021
Crap customer service
Crap customer service, poor after sales, unpredictable delivery time shockingly cheap accessory flusher with £840 product! Not impressed
September 6, 2021
Very happy with the toilet we ordered
Very happy with the toilet we ordered, it even arrived 2 days earlier than the predicted!
July 31, 2021
Excellent service
July 19, 2021
I am so impressed by the quality and…Quality and speed
I am so impressed by the quality and speed of service we had from Bathso. I will have no hesitation of choosing them again for future purchases and recommending them to others
July 18, 2021
Delivered on time and great quality…
Delivered on time and great quality bathroom equipment
June 16, 2021
Great bidet toilets
Very responsive and a quick delivery. The bidet toilets are fantastic. So good that we ordered a 2nd toilet after installing the 1st.
June 8, 2021
Delivery dates were not correct
Delivery dates were not correct. Waited in all day to find out it wasn't being delivered for another 2 days.
Otherwise very happy with the product and cost.
June 5, 2021
Correct goods delivered promptly
Correct goods delivered promptly. Plumbing it in well.
Good temperature and flow rate.
Simply, no problems.
May 27, 2021
Great service- toilet arrived within 2…
Great service- toilet arrived within 2 days - Works well, should have got a bidet toilet years ago. Hygenic and good for the environment.
May 22, 2021
Love the toilet but your delivery firm…
Love the toilet but your delivery firm not so good.
Delivery Friday - cancelled
Delivery Saturday stayed in all day didn't come
Delivery supposed to be Monday but on the tracking it said Tuesday and it came Tuesday 🙄
May 19, 2021
Ordered 1 day online and received 2…
Ordered 1 day online and received 2 days later. Well packed and delivered on pallet right to our garage by the driver.
May 6, 2021
Pretty happy with the purchase
Pretty happy with the purchase. I called Bathso before I chose what I purchased for some advice and was impressed with their knowledge and helpfulness. Very happy with their product, price and speedy delivery. Will use again
April 29, 2021
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