Battery Buddy Reviews 249

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting their competitive pricing and accurate descriptions. Many people appreciate the quick and efficient delivery service, noting that items arrive promptly and as expected. The overall service experience, from easy ordering on a clear website to reliable delivery, is frequently commended. However, some customers experienced issues with delivery times, mentioning delays that caused frustration. A few other people also felt that the product received did not match the description or was not suitable for its intended use, leading to disappointment.

What people talk about most

Product

People report positive experiences with product. Many customers found the product they needed, such as watch... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the quick and prompt... See more

Service

Clients share positive opinions on service. Many reviewers praise the excellent and prompt service, with some... See more

Price

Customers were very satisfied with the pricing. Reviewers consistently found the prices to be incredibly low... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the prompt processing and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A good selection of small batteries at competitive prices, including the watch batteries that I was looking for on BB's clear and easy-to-navigate website. Products arrived promptly via Royal Mail 2... See more

Rated 5 out of 5 stars

Watch batteries i wanted were in stock. Ordered on Monday and delivered on Wednesday by royal mail 2nd class post. The price of batteries with free delivery i consider Fantastic service. Will use... See more

Rated 5 out of 5 stars

I found what I was looking for on your website, purchased it quite quickly and placed my order. The price was reasonable and delivery was quick.

Rated 5 out of 5 stars

My order was promptly processed, and my new item arrived quickly. It was exactly as described. Excellent service, many thanks


Company details

  1. Battery Store

Written by the company

Supplier of watch batteries from leading brands including Seiko, Maxell and Renata, a wide range of leather, silicone and rubber watch straps, watch related accessories including spring bars and replacement buckles and household batteries from Energizer, Duracell, JCB and Panasonic. Free UK delivery, bulk discounts and same day dispatch on every UK order.


Contact info

4.8

Excellent

TrustScore 5 out of 5

249 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Order finally received

I eventually received my package today. Did not expect it to take so long but understand there were problems with Royal Mail.

December 2, 2025
Battery Buddy logo

Reply from Battery Buddy

I can see from tracking that your order was delivered the day after this review was left and was it dispatched by us 45 minutes after your order was placed.

Royal Mail have experienced significant and numerous delays this week which were posted on their website and also in the national press. This occurred due to staffing issues in many locations across the country on the run up to Christmas.

I apologise on Royal Mail's behalf for their failure to perform as expected and I am pleased to see that your order has now arrived.

Rated 5 out of 5 stars

Great Service

Quick and reliable service to a problematic location. Will continue to purchase from Battery Buddy with confidence.

November 10, 2025
Rated 1 out of 5 stars

Wrong battery

The web site said the it was a replacement battery for a Seiko watch but it wasn't. bought the correct battery from another site.

September 2, 2025
Battery Buddy logo

Reply from Battery Buddy

These batteries are manufactured by Seiko but not specifically or solely for Seiko watches. The battery code must also be matched correctly in order to fit the specific watch. The product detail page does not state these are solely for Seiko watches.

Watch battery sizes vary across all brands and are denoted by the manufacturers code. For example 399 / SR927W or 377 SR626SW

Replacement batteries should be selected by matching this code to your existing battery and then choosing from the available brands as a preference. A Seiko manufactured battery will work fine in a Casio watch or vice versa as long as the battery is the correct code/size for the watch.

Rated 5 out of 5 stars

Recommended 100%

I found what I was looking for on your website, purchased it quite quickly and placed my order.
The price was reasonable and delivery was quick.

August 26, 2025
Rated 1 out of 5 stars

Still haven't received battery order…

Still haven't received battery order after 6 days, I know royal mail is equivalent to Hermes evri with pathetic service now. It's more the fact the seller hasn't bothered to respond to 3 emails asking if despatch has happened and where is the parcel as possibly seller has tracking, which I don't have.

July 21, 2025
Battery Buddy logo

Reply from Battery Buddy

I'm sorry to hear Royal Mail have not yet delivered your order. Unfortunately sometimes they are slower than we would all like them to be. I can confirm your order shipped 2 hours and 32 minutes after it was placed by your chosen delivery method at checkout.

Regarding your emails. The first was sent at 5:25pm on Friday which is after our closing time. The second was sent at 10:25am on Saturday on which we are closed. The third was sent at 1:05pm also on Saturday. A response was then sent to you by email on Sunday at 12:55pm. 35 minutes after our response was sent to you this review was left.

Tracking is shown on your account screen and has now also been sent to you by email. If you would like further confirmation such as proof of shipment or tracking progression with timestamps please contact us again by email.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look