My experience is that the company never answers the phone, never gets back to you. I think they are rubbish and will be taking my business elsewhere. They obviously only what to deal with their custom... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent replacement batteries, my v8 lasts far longer on the regular suction setting, so much so I rarely need to charge it. On the high speed setting i've yet to run down the battery in normal use... See more
Great products at great prices but contacting them is a problem. When someone finally gets back then the advice is great, but it took repeated phone calls to the contact number which was intermittentl... See more
Easy to find what I wanted on their website, cheaper than I saw elsewhere too. Would've been next day delivery but the courier had an issue, it turned up within 48 hours though so still good!
Company details
Written by the company
We are based is east sussex in the south east of england and have been trading for 11 years we sell generic Battery replacements for Dyson Vaccuum cleaners our batteries have the very best lithium Cells inside
Contact info
east sussex , BN6 8HG, Hassocks, United Kingdom
- batteryshopsussex.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is the second time we have ordered…
This is the second time we have ordered a battery from yourselves and both times they were delivered quickly with the minimum of fuss.
Very happy with the product and service…
Very happy with the product and service provided.
First class customer service
First class customer service and good value product. Knew more about batteries, filters and using Dysons than I am sure Dyson customer care would know. Recommend them every time!
perfect service
perfect service, very quick delivery - replacement battery for my old dyson animal version A - perfect. Thanks.
Needed a new charger to replace my…
Needed a new charger to replace my Australian charger for my Dyson to English as moved countries. Very easy to buy and quick delivery. Happy with purchase.
Excellent service speedy delivery
Delivered as promised
Delivered as promised; worked out if the box
Interested to see if it lasts as long as the manufacturer product
Great service!
8year old Dyson DC35 now works like new…
8year old Dyson DC35 now works like new after new battery.
Thank you
A pleasure to do business with you!
Easy to navigate website, fast transaction, fast delivery and battery perfect for my needs.
A pleasure to do business with you!
Product easy to identify on web site
Product easy to identify on web site. Arrived very quickly.
Excellent service
Excellent service. Kept up to date with delivery time expectation. Price of the battery was competitively priced.
Great advice and service thank you
Problems with delivery from dpd but…
Problems with delivery from dpd but suppliers helpful sorting out. Bit expensive price to return wrong item but fairly quick response with replacement. Recommend checking that battery will fit item otherwise can prove costly
Can’t fault the service
Can’t fault the service, ordered online on the Saturday of the jubilee weekend & it arrived by lunchtime on the Tuesday…works perfectly in our V8 animal
No problems whatsoever
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








