Battery World Reviews 

We went to Battery world Hoppers Crossing on February 23 to ask about a battery for our Great granddaughter’s Lamborghini motorised car battery. The two guys we spoke with were Chris & Joe they went through what we needed & the best value for money. Also what would give the best life from the battery for my great granddaughter. They were so good. Such good customer service & we got a battery for the car our little one has been waiting patiently for.

The batteries in our UPS failed. We called the store to ensure stock to save a trip and downtime on the system. We'd pulled the existing batteries out and determined we needed 16 x SHR-12 batteries. The call insisted we provide Ccard over the phone to secure order (I understand this). When we arrived to collect, they had the wrong batteries there (Wrong dimensions!!). Organised new one and said they would put the wrong batteries back in stock and the new ones drop shipped - change in price, another order. Well noticed on credit card stmt dual transactions. Went to Store and spoke with team and they assured that credit would come after the accounts person verified transaction status. Crickets.
Castle Hill NSW

After posting this review, the branch did reach out to me and agreed with the events and processed a refund. All is now resolved.

Upgraded from 2 stars to 3 stars

Battery World Morayfield Found out I was over charged for a battery replacement for a Mercedes C300 battery, could have saved a few hundred dollars less for the same Varta battery. Not only that Battery World installed the battery and broke the main battery securing clamp coursing battery to be loose which I fixed up my self will never use them again 😔

I have a battery charger Model number AD-M1997 1.5A output to maintain my cars 12v batteries. I bought the unit under 12 months ago and has worked fine. It was on one of my cars maintain the battery until I went to check on it, and it has no lights working saying what it was doing. Changed it to another battery and same thing. I then took the charger to another store because I'm away from my normal store. The person took the charger out to the rear of the store to test ( what I presumed he was doing) and came back do you have proof of purchase? Every thing I buy from my normal store, gets recorded onto there computer. I'm sure thay can find the proof of purchase on the computer. No he said. It's not like it's from another supplier, it has Battery World plasters over it. I purchased it less than 12 months ago and it hasn't performed as advised to fail in less than twelve months. So how was I going to provide proof of purchase when all my paperwork over a 100 km away. So I mentioned the word "consumer law" and he said me "To leave his store". I also explained if I was on the other side of the country and had the same scenario, would have I been treated the same way. So much for customer service and warranty. So the manager of the Malaga store Western Australia was very rude. He then retreated to the rear of the store and watched me through a viewing window so the next potential customer was told about the way he treats customers.
I will not be going back to that store again and advise any of my friends never go to their store again.

Pav,simon,deano and lockie were at the top of their game with a bit of deep diving the problems i was having was sorted and i cannot praise them enough. The have earned my future bussines.

Apparently it doesn’t open at 8:30 ffs

At the beginning of July, I went to one of your branches in Sydney upon a friend's recommendation to have the battery in my car replaced. The battery in my car was removed and another battery was installed. After that, my car never started again. No matter what they tried, it didn’t work. The old battery was put back, so I didn't make any payment, and I was told to take my car from there. Two days later, I had to tow the car away. When my car was diagnosed at the service, I learned that some electronic parts were rendered non-functional and needed to be replaced, leaving me with a significant expense. I had never experienced any issues with my car before, and I had to take it from your branch in a faulty condition, with no responsibility accepted on your side. Following a fair trading outcome, your branch is putting the blame on me. Never shop again and recommend to anyone!!

Went to BW Noosaville to get our battery checked for the car as the car was acting like there was no power at all to it. Was told it tested within range so nothing they could do and to come pick it up. Mechanic told me the battery was the problem, but BW wouldn't listen. What good is a warranty if you don't honor it.

Went to Battery World Macgregor Qld to buy 2 x replacement batteries for a 1980s hand-held game. Was sold a pair for $9. They lasted about a week. The original ones had lasted for five 5 years. Took the flat ones back, and was told that I "should have bought something stronger." Was told an alternative model number to try (out of stock at Macgregor) and told which other Battery World store currently had them. No refund offered, or apology given. Went home and bought correct ones from Ebay for $2.20.

They no longer provide a simple service such as spot welding .
Very poor indeed.

I went I into the battery world Albion to get a new battery for my car remote. I was treated like I was a burden. I was charged $10 for the battery and $5 for putting it in, not even given a choice. Within a couple of weeks it stopped working. I went back to the shop and they made me wait 25mins for a replacement battery. I told them it was new 2 weeks ago and they made every excuse not to replace it for free. I’d apparently leaned on it , flattening it. Then the charged me another $15. That’s $30 for a battery that came out of their draw and not from a new packet. I would never use them again

Last night I needed a replacement car battery and connected with Shane at Battery World in Mentone. He was very polite, very helpful and was at our house within the hour to supply and fit the replacement. An excellent experience - Thanks Shane from a very happy customer

Needed a very big battery or an old land rover v8. Battery World was the only place that had the battery I was after and it had it at a good price too. The store person was super helpful and knowledgeable. Happy customer here. Cheers.

I got a battery installed today by battery world Browns Plains. Got the $350 one not the $280 one. The staff were polite and fitted the battery. Only for it to catch on fire tonight and now my car is a write off! Police and Fire Brigade borh confirmed battery. Called the 24 hour line they said call in the morning and they were sorry to hear. Let's see what tomorrow brings. Lucky its only a leap year every 4 years right?

I went to the Mount Barker store (Totness) with a battery issue in my Alfa Romeo. The guys could have just sold me a $600 battery but instead they performed extensive testing on my existing battery and told me no new battery was needed. Such honest and helpful assistance is rare these days! Well done guys!

Thank you very much for the friendly and efficient service with the replacement of the auxiliary battery in my MB B200 this morning. Thanks also for the advice on options available.

I had an appointment at 10am for a battery change. I was 10 mins early and waited for the doors to open. A guy named Josh came out and asked who was first by then there was also another person waiting and clearly I was first. He checked my car then left me hanging for a while, he started serving everyone else that came after me even though I had an appointment booked. When I approached him about 10mins later to see if I was next he said “if you can’t wait you can go somewhere else, can’t you see I’m flat out?” He was so rude I will never get another service there again. Horrible customer service.

Recently needed some advise regarding my battery set up so visited the Team at Rocklea (sherwood rd) and was extremely impressed by the service.

They provided through detailed solutions regarding my system so I decide to revisit them the next day to complete some work and was not disappointed.

Max worked for several hours to complete this task (even through his break). Not only did Max try to keep the cost down by creative ideas and hard work. Max also managed to provide/install fail safe solutions to allow my set up to run efficiently and safely at a flick of a button.

Highly recommend this Team, and is now my preferred place for all my battery solutions.

I have a Mazda 6 Atenza Diesel, my I stop battery was replaced 3 years ago by Mazda at $820.
Today I needed to replace that ‘genuine’ battery, Mazda don’t want to know it’s just about the $$$
Did some research, found Battery World in Dandenong, spoke to Geoff who was more than helpful on a Saturday morning.
Advised what I needed, price was $520 fitted and if I wanted to come in now, he could do it.
1 hour later new correct battery fitted, simple, easy, brilliant customer service & on my way home.
Highly recommend

Battery World in Coconut Grove, Darwin. Great service from Salesperson Theo, more than helpful.