Batucloud Reviews 10

TrustScore 2.5 out of 5

2.3

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Company details

  1. Web Hosting Company
  2. Process Server

Written by the company

BATUCLOUD is a server provider company established in 2021. It is a 100% customer satisfaction guarantee.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

lost all files and all backups!

flees! run!

I bought a VPS server and a few days later they kidnapped my data, I lost everything, even the backup copies that I also had with them.

ALL LOST

The data center where batucloud UK was located suspended their service due to non-payment.

They literally say this in lowendtalk:
"I can confirm BatuCloud’s UK division was hosted with us, and was terminated due to non payment"

They are thieves, they collect money from VPS and do not pay the providers, result:

You lose everything and they fill their pockets.

I insist, RUN!!!!!

December 8, 2023
Unprompted review
Rated 1 out of 5 stars

Scamming People with Cheap VPS

Scamming People with Cheap VPS
Beware of seemingly cheap VPS hosting deals that promise the moon but deliver disappointment. My recent experience with such a service revealed severe downtime, overcrowded servers, and unresponsive customer support. The provider lacked transparency about its infrastructure, compromised security measures, and surprised customers with hidden fees. In the pursuit of affordability, I learned the hard way that choosing a VPS provider should prioritize reliability, performance, and integrity to avoid falling prey to deceptive practices.

December 23, 2023
Unprompted review
Rated 1 out of 5 stars

The server was good but suddenly it…

The server was good but suddenly it stopped working and I lost all the configuration in 2 vps, and instead of the refund they gave me 3 days of service which never worked, I wrote to technical support and they never answered, I have to tell them that I used it for 1 year or more and there were always problems, it is not a serious company

December 21, 2023
Unprompted review
Rated 1 out of 5 stars

My VPS is in outage for 6 days now... STAY AWAY!!!

I gave Batu 1 star because it works really great !!!!..... WHEN it works..... My VPS is in outage since Sunday night the 3rd of december.... Thats 6 days now.... This is the second time they have a multiple day outage in less than 6 months. Both time they lost everything on my VPS and I had to rebuild everything from scratch. The reason we use VPS is to have close to 99.99% uptime... Or I would just set up one at my home and run my stuff from there.... Batu has proved twice that they just can't deliver. I feel like these guys have no clue of what they are doing. I transferred everything to a competitor. Just renewed for 3 months and wont issue refund. *** STAY AWAY ***

December 3, 2023
Unprompted review
Rated 1 out of 5 stars

RUN! Don't use this provider

Lost my files and servers.. DO NOT DEAL WITH THEM.. if you want to lose all of your data and servers. They are not a stable hosting provider, over 16 hours downtime now. Same happened with the Turkey servers, and now all of the german servers are down. Pay that extra $5-10 a month and go elsewhere more reputable.

December 6, 2023
Unprompted review
Rated 1 out of 5 stars

Server down for more than 6 hours

The server has been down for 6 hours.
no matter how many tickets i submit, i can't get a response.
they are all sleeping while people servers and work are offline.

i don't recommend them AT ALL!

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

Best 10Gbps Server

I am absolutely thrilled with the 10Gbps server provided by Batucloud. The speed and performance of this server have truly exceeded my expectations. The blazing-fast 10Gbps connection has significantly improved the overall efficiency and productivity of our operations.

From the moment we started using this server, we have experienced unparalleled network speeds, allowing us to handle large volumes of data seamlessly. The reliability of the server is outstanding, ensuring minimal downtime and uninterrupted service.

Moreover, the technical support team at Batucloud deserves special recognition. They have been incredibly responsive and knowledgeable, promptly addressing any concerns or questions we had. Their professionalism and expertise have been instrumental in maximizing the benefits of the 10Gbps server.

I would highly recommend Batucloud to anyone in need of high-speed servers. The 10Gbps server has undoubtedly transformed our business, providing us with the competitive edge we were seeking. Thank you, Batucloud, for delivering such an exceptional product and service!

June 9, 2023
Unprompted review

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