BaubleBar Reviews 611

Kara was very professional and prompt in solving a discount issue for a replacement order. She made an exception for me. I have ordered several pieces from this company and love the quality and service. Thank you , Kara !
Lauri

Never received my order. Delivery was supposed to have happened...was home at the time...no package received. There is no process for reporting. No way to contact the company.

Clara from customer care was super quick to respond when I needed an item shipped to a different address.

I had to cancel my order due to an unexpected issue that came up the afternoon after I purchased my dream ears. They were able to cancel, and they were so accommodating. I really appreciated it. A little angel saw how disappointed I was that I had to cancel, and they pixie dusted me the $$ to get my dream ears. So, I placed the order again. Love, love, love this place and everything they sell. Superior quality.

Tiffany was fantastic! She helped me navigate some questions and was super quick with her responses! I'm sold on BaubleBar because of their customer service!

Great customer service, just remember the first couple of emails come from an AI bot.

I love their products and I have had the pleasure of working with customer service a few times. They always respond quickly and are very kind and work with you and your desires. Great company. I would highly recommend for affordable jewelry that is cute and fun for every day use. I sleep in my jewelry and I’ve only broke one piece and it was because my puppy’s claws caught it just right. I don’t have missing stones or anything like that.

Even though I made a mistake, they made it right! Excellent customer care.

Excellent customer service! My customer order has been delayed by customs, so BaubleBar offered me a discount and expedited shipping.

Customer service representative Andrea was outstanding!

I hate to love this jewelry website! I've ordered from baublebar quite a lot. I want to give up on them soo badly due to most of my jewelry turning into copper or stones falling out of some of my pieces. I ordered the birthstone for January (Garnet-red) charm, and it turned orange and it fell out. I bought the two-sided heart enamel necklace and the "Enamel" Turn colors and it started peeling off. It's not breaking off its peeling off like rubber. Let me just say I've spent tons of money at baublebar but wish it wasn't as cheap quality for the price.

Amazing customer service! And... love their products! Fun and great quality.

Kudos to Andrea for her excellent customer service skills!

The customer service & the way they stand behind their products makes them exceptional - plus, their jewelry is just CUTE! I had a personalized necklace that broke within 2 months of receiving it and they are sending me a new one. First time I've ever had to return anything so

Bought an initial bracelet with an A on it. I ask to return it because it was too big for my wrist. I didnt realize it would be that large. Customer service said no because it was a "custom piece" picking if the initial A was gold or silver tone doesn't make it a custom piece. Clearly it could be returned and sold again. I'm still waiting on my 2nd piece I ordered that won't be here until November because it's now on backorder. Which they say is also unavailable for a refund. This was my first purchase from BaubleBar and will definitely be my last.

Wonderful and cute pieces with a great price point… Even more amazing Customer service!

Chani made getting a replacement necklace for my daughter super easy!

Andrea was more than helpful! She made sure my refund was in order after a chain broke on my new bracelet. I will be ordering from bauble bar again in the future as the customer service is excellent and the other products I’ve bought have stood the test of time!

I needed to make an adjustment to my order and was assisted by CHANI. The response was lightning fast and everything was taken care of properly, in fact, Chani went the "extra mile" to assist me with everything.

Angela was great straightening g out my order. The problem was my error not baublebar’s

ordered a blue sodalite necklace. although I have not received it yet, I had forgotten to enter a discount code and via email Kara was kind enough to apply it retroactively. what a sweetheart.
This is not normally their practice, but as it was a pre-order she was able to do it for me