Bay Property Management Group Washington, D.C Reviews 

I am a tenant working with Bay Management Group in Baltimore. They are making my life miserable. For example:
-The woman who showed me the house initially lied about work that they were planning to do. None of it was done before I moved in.
-They keep including me by mistake on emails in which they call me difficult.
-They don't let me know details about maintenance issues - for example, this week a plumber was here due to a minor leak; he shut off the water to the toilet and left, and it was a huge struggle to find out what was happening and when they would be back.

I had a really terrible Exerience throughout the time i hired BMG to manage my property in Philadelphia. If you decide to hire them, I highly suggest, you stay on top of them for both management needs and all monetary transactions. dealing with them was harder and more time intensive than just managing the property myself. I would also highly recommend you higher a lawyer to thoroughly review the rental management agreement, as there are many punitive clauses that are designed to exploit the property owner.
their service reps are very unclear, uncertain on all communications and again create more work than they solve. I had multiple different tenants in the properties and each of them inevitably would text and call me with any issues because BMG was not handling their concerns. (What was i even paying them for?)
during their tenure as my property manager. I needed two service repairs. For both of these repairs, BMG procured extremely high quotes that were obviously not market standard. Each time, I took matters into my own hands and was able to get substantially better (50% less) quotes from reputable, highly rated and easily discoverable companies during my first two phone calls. Based on this experience i would not be surprised if they were financially benefiting from the higher costs

they also over charge you in every transaction. they only task they seemed competent at was finding ways to take money from me. The whole purpose of hiring a property manager is to remove the headache of running your rentals, and they performed exactly the opposite task.

extremely disappointing experience. I DO NOT recommend