Baytree Interiors Reviews 

1,257
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Dolton park today saw a lovely glass off white lantern in shop went to the till to ask could I have it shop assistant went and brought it to the till. By this time a lady was looking at it and walked... See more

Rated 5 out of 5 stars

I just love this shop and everything in it , if I had a large house I would buy it all . I have many pieces from baytree and unfortunately meadowhall has closed down ,one nearest to me isn't very big... See more

Rated 4 out of 5 stars

I would have given five stars if delivery was quicker. Waited over two weeks without any update as to when to expect my purchase. However I am very pleased with console table. Looks fab and is very... See more

Rated 4 out of 5 stars

Beautiful vase, some slight air bubble faults but doesn’t detract from the appearance. Larger than I anticipated so very heavy when flowers and water added! Love it and fairly good price. Note well... See more

Company details

  1. Furniture Store

Information provided by various external sources

Unique home interiors including handcrafted furniture and home furnishings. Baytree Interiors offers a wide range of unique and stylish furniture throughout the UK. From glamour to contemporary, we have a variety of collections to suit your needs and we’re certain you’ll enjoy our fabulous range of matching home accessories and lighting too. Since 2009, we’ve made it our mission to source the latest trends and home interior styles from around the world. From incredibly unique pieces of furniture to quirky items more suited as a gift, we’ve got something to suit everyone's taste. Some examples include our popular wall signs, artificial flowers, and antique photo frames. All have proven to be a favourite amongst our customers. Here you’ll find our online store, which we have designed with ease of use in mind. It features a safe and secure checkout process, and we have a team standing by to answer any questions you might have - whether it’s about our products or delivery service. Be Inspired by Baytree Interiors.


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

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3.6

All reviews

(1,257)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

Delivery on time, no damage and product was better than described. Very happy with my large arch mirror

April 23, 2021
Rated 4 out of 5 stars

The customer experience

after initially receiving a poor quality water basin, where the paint was flaking off and the ornamental birds broke, Baytree read my review and offered to replace, which I have now received. I think there are still some quality issue with this company, but cannot fault their customer service.

April 23, 2021
Baytree Interiors logo

Reply from Baytree Interiors

Thank for taking the time to leave us a review, we are sorry that you feel the bird bath is not as expected. We would have loved to resolved this matter for you by sending a replacement out for you, I can't see that we were informed of the issue. If you would still like to pursue this option, please can you email us at sales@baytree-interiors.co.uk

Rated 5 out of 5 stars

Great quality goods

Ordered a few different items of furniture from Baytree Interiors all delivered in a reasonable time and great quality. Thank you

April 17, 2021
Unprompted review
Rated 1 out of 5 stars

You’ll wait forever to get problems sorted’

Shocking service!! Ordered a wardrobe which arrived damaged. Waited 6 weeks for a replacement panel which also arrived damaged (though not as badly as the original).
This was our second bad experience after waiting 3 months last year for a picture to be replaced. Happy to take your money but not good at sorting out problems.
I definitely wouldn’t use them again!

March 18, 2021
Unprompted review
Baytree Interiors logo

Reply from Baytree Interiors

thank you for your review, we appreciate all feedback.

Rated 1 out of 5 stars

Absolutely terrible

I ordered a large mirror on the 29th of Jan 21 at a cost of £109. The estimated delivery was 3-5 working days and yet by the 15th of Feb 21, still no mirror.

I contacted Baytree customer services via email only to her a reply stating "unfortunately, as we've started processing your order, we have realised the item is out of stock until late Apr 21." Obviously I was not prepared to wait nearly 4 months for a mirror, I decided to cancel the order. I was also annoyed that it has taken 2 weeks for my order to be "processed" or customer services could not be bothered to contact me to let me know my order was out of stock.

I was then informed that my refund has been passed onto another department (probably that department being run from home by one person on a laptop who is also home schooling 3 children) abd I would get a refund within, yes that's correct 3-5 working days.

It is not the 4th of Mar 21 and still no refund! Which means I will now be phoning baytree today to get their act together and refund me my money so I can actually but a mirror from elsewhere.

Absolutely terrible company which I will never purchase from again.

March 4, 2021
Unprompted review
Baytree Interiors logo

Reply from Baytree Interiors

Thank you for taking the time to leave us a review, we appreciate all feedback. We are truly sorry that you have not had a good experience with us. We take on board all your comments and will use them to learn from our mistakes.

Rated 5 out of 5 stars

Great online home decor retailer

I’ve never heard of Baytree Interiors before but a found a stone vase that I wanted as it was cheapest on Baytree. I preordered it as it wasn’t in stock and as soon as it was stocked (approx a week later) they emailed to confirm they’d be dispatching the vase.

It arrived today. It’s a very heavy vase but they’d wrapped and packed it very well. The vase itself is GORGEOUS. It’s similar to one I saw on Neptune but about half the price.

Delighted with my purchase, thanks.

February 25, 2021
Unprompted review

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