BIG Funding Reviews 129

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, noting that they work hard for their clients. Many people highlight the excellent service, describing the process as fast, organized, and smooth, with clear and concise communication. Reviewers frequently commend the customer service for being responsive, knowledgeable, and easy to work with, making the overall experience positive and efficient. However, some customers mentioned jumping through many hoops and receiving numerous texts. A few other people also mentioned concerns regarding professional conduct.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the team for being professional,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the company for its... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the ease of working with the... See more

Based on these reviews

Rated 5 out of 5 stars

Jake Dombroski was amazing all the way through. He is very timely with his communication. he is very professional and you sense that he is working his butt off for his client. You are lucky to have hi... See more

Rated 5 out of 5 stars

We have completed several contracts and every single time, we have had nothing but smooth sailing. The funding we received has helped our small business grow. Without it, we wouldn't have been able... See more

Company replied

Rated 5 out of 5 stars

This was the fastest most organized process for business lending I have ever received ..... Nicole was super quick. Friday evening completed app and had funding 1st thing Monday I would definitely rec... See more

Rated 5 out of 5 stars

BBIG does a great job with communication and working with Small business owners. More helpful than a lot of the other MCAs that are simply predatory.


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service

Written by the company

BIG Funding for Small Business. We are a small business direct funder, on a mission to provide fast, accessible capital to businesses nationwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

129 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

The Right Time

The Blackbridge Group could not have come all the right time when needed. Thank you so much for helping me! Needed funds to purchase equipment for my agency they were able to help!

August 7, 2025
BIG Funding logo

Reply from BIG Funding

Always a pleasure funding you! Looking forward to keep supporting your business moving forward.

Rated 5 out of 5 stars

The fastest

This was the fastest most organized process for business lending I have ever received ..... Nicole was super quick. Friday evening completed app and had funding 1st thing Monday I would definitely recommend her personally to my investor clients as I am an investment/commercial Mortgage Broker so I love a knowledgeable finance person.

August 4, 2025
Rated 1 out of 5 stars

The broker was very unprofessional

The broker was very unprofessional

July 2, 2025
BIG Funding logo

Reply from BIG Funding

David, We are direct funders (not brokers) and the negative experience you had seems to have been with a broker partner that sent your application to us. Looks like you may have left a review for the wrong business. Good luck with your capital needs in the future.

Rated 5 out of 5 stars

Marcus and Taylor did a great job…

Marcus and Taylor did a great job explaining the process no hard pressure sakes made me understand the terms and what’s best for my business.

May 22, 2025
BIG Funding logo

Reply from BIG Funding

Thank you for your kind words. Always a pleasure funding a repeat client such as yourself. Our team is always here for all your funding needs now and in the future !

Rated 1 out of 5 stars

cost of MCAs are ridiculous

Your payments are high and once I am funded you disappear

April 16, 2025
BIG Funding logo

Reply from BIG Funding

We are very sorry that you feel this way. We have requested that your account manager give you another call today! Our goal is to provide healthy sustainable funding and great customer service to all of our merchants!

Our records indicate that your account manager at BIG has contacted you at least 6 times via EMAIL and at least 3 times via TEXT MESSAGE in the 4 weeks since you were funded by us, to check in with you and see how the business and advance is coming along.

Rated 5 out of 5 stars

Fair and honest company Blackbridge!

My experience with Blackbridge has been great! I'm very satisfied and will continue to work with them in the future! Good people and great services!!!!

May 8, 2025
BIG Funding logo

Reply from BIG Funding

Thank you for your kind review! Always a pleasure working with you!

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