I ordered on Tuesday, I think and all delivered by Thursday. Fantastic turnaround. The person I spoke with on the phone was helpful as was the delivery driver, who had to negotiate bin day!
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See what reviewers are saying
Amazing service, I hadn’t quiet put the bbq together correctly so I emailed what I had done wrong, they got back to me within an hour and had the manufacturer response within a couple of hours Could... See more
The item was delivered promptly in a sound sealed box. No damage was apparent on the box and all the items on the instruction sheet were contained therein. Altogether a good, responsive service. BBQ... See more
BBQ Model Jupiter absolutely brilliant. Delivered on a pallet it was perfectly packed. Assembly and supporting instructions excellent. Such a pleasure to eventually switch on and go for our first BBQ.... See more
Company details
Written by the company
The BBQ Outlet sells Barbecues. Online retailer of Outback BBQs, premium covers and spare parts.
Contact info
Unit 3 Maidenhead Ent Centre, Cordwallis Street, SL6 7BE, MAIDENHEAD, United Kingdom
- 08006344484
- orders@bbqoutlet.co.uk
- bbqoutlet.co.uk
Great product and good customer service
Ended up with great customer service and my BBQ was delivered in perfect condition with nothing missing. I had a couple of badly worded emails from nowgroupuk after the order, which was alarming at first, but got in touch with the support team via email and they were able to confirm delivery details and arrange with the courier to deliver on a different day for me, very helpful!
July 9, 2023
Outback BBQ cover
Bought a cover for my excel outback BBQ it’s an excellent fit and a nice thick material with the outback logo on .luckily it keeps the BBQ nice and dry
which is needed at the moment
June 30, 2023
Prompt delivery exceptional customer…
Prompt delivery exceptional customer service wouldn’t hesitate to recommend
June 20, 2023
Make the models the item is for more…
Make the models the item is for more visible / pronounced on the website. Ordered the wrong one but adapted with some extra holders to make it work.
June 11, 2023
Quality product at a good price
Quality product at a good price. Prompt,efficient delivery .
June 11, 2023
Bought on a friend's recommendation
I bought this item on a friend's recommendation and I hope hope it proves to be as good as his.
I only gave 4 stars as it took so long to arrive.
It's a good quality item that fit my BBQ well.
June 12, 2023
Very quick turn around with order even…
Very quick turn around with order even when I had realised I had my old address on for delivery, 1 phone call and it was sorted and sent to correct address
June 16, 2023
Took ages for item to arrive (over a…
Took ages for item to arrive (over a week), it was listed for our BBQ only for it not to be. The angle of the photo made it look the same. More details should of been given. Also someone said they'd come back to me the following day only to be told they were off by a colleague. I don't write reviews normally but this miffed me off.
June 12, 2023
A great company
A great company, wide range of products, good prices, fast delivery and fantastic customer service.
June 10, 2023
Easy to purchase
Great website, easy to use. Item exactly as described and competitive prices. Only downside was not being contacted to say when delivery would take place. Luckily I was in!!!
June 6, 2023
New BBQ cover
This company is the only one I could find that would supply the BBQ cover a needed for my outback BBQ. It was ordered and supplied without problem and is great quality at a decent price.
May 30, 2023
Quality service
June 6, 2023
Good service isnt rocket science
I got exactly what I ordered on time, no issues. Isnt this how it should be??
June 5, 2023
Good service and accurately described…
Good service and accurately described product arrived in good time. Very happy with my purchase
June 4, 2023
Online services easy to use
Online services easy to use. Good communication and prompt despatch.
May 30, 2023
Customer service was excellent!
May 29, 2023
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