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Rated 5 out of 5 stars

Had plumbing, heating and shower room completed by Bbright. Excellent workmanship/service, kept well informed throughout the process and reasonable price. Highly recommend to anyone looking.

Rated 5 out of 5 stars

Brilliant,Easy and Reliable! Couldn’t recommend these guys enough. Rarely leave reviews but so impressed with the service and product....spot on. Found the website easy to navigate, the pricing was su... See more

Company replied

Rated 5 out of 5 stars

After few hours of researching on boiler installation companies, I found this one. Prices were acceptable but what surprised me was how fast they could get it done( next working day). Because I hav... See more

Company replied

Company details

  1. Boiler and Heating Service
  2. Boiler Supplier
  3. Home Automation Company

Written by the company

Smart heating services


Contact info

3.7

Average

TrustScore 3.5 out of 5

29 reviews

5-star
4-star
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Rated 5 out of 5 stars

Booked for a full install for my mums…

Booked for a full install for my mums house as she isnt very technically savvy, the online process was clear and very easy too follow every step of the way.
The install Gent turned up 10mins early and was well presented and polite, he ran through things and once he had seen where it was going to go he got stuck straight into it.
It was very professional and a great experience, my mum is over the moon with her new hot water system and if mine needs looking at or I need a new one I will be using these guys.

June 13, 2021
Unprompted review
Bbright Limited logo

Reply from Bbright Limited

Hi Kevin,

Thank very much for your kind words.
We are pleased to hear that you had a good experience of working with us and we appreciate for taking the time to share your thoughts. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. 

Elena from Bbright

Rated 5 out of 5 stars

Effortless service

A friend of mine recommended BBright and I'm pleased I went with them. I was kept updated on my order & when I could expect him. He explained everything he was doing and cleaned up with no mess at all.

June 13, 2021
Unprompted review
Bbright Limited logo

Reply from Bbright Limited

Thank you so much for your kind words, Alex. We really appreciate you taking the time out to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. 

Elena from Bbright

Rated 5 out of 5 stars

Professional services at reasonable price

I had my brand new boiler fitted in one day thanks to Bbright for a reasonable price.
Strongly recommend this company *****

June 12, 2021
Bbright Limited logo

Reply from Bbright Limited

Hi Alex,

Thank you very much for your kind words.
We are pleased to hear that you had a good experience of working with us and we appreciate for taking the time to share your thoughts. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. 

Elena from Bbright

Rated 5 out of 5 stars

Bbright team was helpful and prompt

Bbright team was helpful and prompt, their customer service advisor was very friendly.
The installer was tidy, everything was spotless before he left.
Happy with the boiler and the advice I received from them, will definitely recommend.

June 11, 2021
Bbright Limited logo

Reply from Bbright Limited

Hi Adriana,

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Elena from Bbright

Rated 5 out of 5 stars

Right on time

Right on time. Well planned and executed. No fuss, no hidden costs.
Clean and tidy.

June 7, 2021
Bbright Limited logo

Reply from Bbright Limited

Thank you so much for your kind words, Connor. We really appreciate you taking the time out to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. 

Elena from Bbright

Rated 5 out of 5 stars

Brilliant,Easy and Reliable

Brilliant,Easy and Reliable! Couldn’t recommend these guys enough. Rarely leave reviews but so impressed with the service and product....spot on. Found the website easy to navigate, the pricing was super transparent (no hidden extras) and the service/communication was second to none. Did a complete Combi refit within 5 hours....so impressed. Hot waters back and boiler working like a dream. Thanks Bbright, will def use your services again.

June 5, 2021
Unprompted review
Bbright Limited logo

Reply from Bbright Limited

Hi James,

Thanks a lot for taking the time and sharing your experience of working with our team. We are pleased to hear that our service met your expedition. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. 

Elena from Bbright

Rated 5 out of 5 stars

After few hours of researching on…

After few hours of researching on boiler installation companies, I found this one. Prices were acceptable but what surprised me was how fast they could get it done( next working day). Because I haven't found any reviews about company, I have chosen to pay cash at delivery (just to be on safe side). I don't regret choosing them...no mess, no waiting time, no stress, just click, delivered and installed.

June 5, 2021
Bbright Limited logo

Reply from Bbright Limited

Hi Felicia,

We are please to hear that we helped you solve your problem and that you are satisfied with our service. We really appreciate you taking the time out to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. 

Elena from Bbright

Rated 5 out of 5 stars

Simple, hassle free service!

Ordered online from a few simple questions. Instant price, instant online access to available fitting days. The engineer who came to fit the boiler was smart, on time and very friendly.
Cannot recommend BBright highly enough!!
Thank you.

June 3, 2021
Bbright Limited logo

Reply from Bbright Limited

Thank you so much for your kind words, Keith! We really appreciate you taking the time out to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. 

Elena from Bbright

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