BB Vintage Clothing Reviews 40

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

ABSOLUTE JUNK CHEAP CHINESE CLOTHING! THEY COPIED CARHART NAME AND MADE A JUNK PLASTIC OVER COAT. THEN GOOD LUCK ON TRYING TO RETURN IT! NO ADDRESS OR PHONE NUMBER TOTO CONTACT THEN. REPORTING TO T... See more

Rated 4 out of 5 stars

I brought two items of clothing because I really liked the designs. Both nice sizing and good quality. The shipment tracking number was changed and said it was canceled (it wasn’t but still was stre... See more

Company replied

Rated 1 out of 5 stars

I ordered a sweater and a hoodie, neither were the size I ordered. (Walk on Air and Dinosaur) I requested a refund and was told by 'Dom' that they adjust sizes to fit - utter rubbish. Huge differ... See more

Rated 1 out of 5 stars

We ordered a pair of pastel Nike airforce one for our daughter on 2nd Nov 2020 in time for Xmas! We keep getting fobbed off with excuse after excuse( low stock of white airforce1, printer not working,... See more

Company replied

Company details

  1. Clothing Store

Information provided by various external sources

BB Vintage Clothing sells retro & vintage clothing & streetwear based in the UK, shipping worldwide. Offering premium branded designer vintage clothing from the 90s, including vintage Tommy Hilfiger, vintage Ralph Lauren and more...


Contact info

1.4

Bad

TrustScore 1.5 out of 5

40 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Took my money but no goods received

I ordered a jacket on 12/2/2020 and I have still not received my order! I have emailed countless times to request my money back with no response!
Avoid this company - seems like I am not the only person to experience this!

March 9, 2020
Unprompted review
Rated 1 out of 5 stars

Starting to think this is a scam!!

Ordered a jacket on the 20th of January and have still not received anything and have had no information. I have tried emailing them twice in the last week and there has been no response! Starting to think this company is not legit and that I have lost out here!

February 26, 2020
Unprompted review
BB Vintage Clothing logo

Reply from BB Vintage Clothing

Hi Ewan, I am so sorry about the service you have received. There has been some external factors that have caused a huge issue for our supply chain, which has created an issue for some orders including yours. I will get you refunded now. Tom.

Rated 1 out of 5 stars

It has been two and a half weeks since…

It has been two and a half weeks since I did my last review. There has been no emails to update and no messages to say where it is. What is going on. This is getting ridiculous. Starting to think this is not a legit company. All i wanted was my item and now all I want is a refund. If this is not fulfilled I will take things further.

February 26, 2020
Unprompted review
Rated 1 out of 5 stars

Not Delivered

I ordered a jumper on 06/01 and it still has not arrived now on the 19/02.
Unhappy with the service.

February 19, 2020
Unprompted review
BB Vintage Clothing logo

Reply from BB Vintage Clothing

Hi Ed, I have checked your order, and the tracking shows it arrived on the 22nd January by Royal Mail, meaning it took 16 days to deliver. For Streetwear items we state the item will take 15-30 Working Days. I hope you like your order! If there was an issue with your address and collecting your delivery there is little we can do in that situation and I hope you can appreciate that. BB Vintage Team.

Rated 1 out of 5 stars

Total scam

I ordered a hoodie from this site on Boxing Day (dec 26) with standard shipping. It has been over 30 days which was the time frame they provided for the delivery and I have yet to hear anything from them. I have sent multiple emails asking what the heck is going on with my order but have gotten no replies. The shipping tracking site has no record of my order. I am furious.

January 29, 2020
Unprompted review
BB Vintage Clothing logo

Reply from BB Vintage Clothing

Hi Mackenzie, I am so sorry for the delay in getting back to you, I have sent you an update now. The address you gave was incomplete, hence it wasn't delivered on time. We are certainly not a scam, and we sadly cannot do much when the address isn't complete when the order is made.

Rated 1 out of 5 stars

Quality of the product is poor

Quality of the product is not up to standards, company is based in england yet the item was shipped from China. I received no shipping updates even though I was told via email I would get them

January 25, 2020
Unprompted review
Rated 4 out of 5 stars

Great product at a low price

Great product at a low price.

Website was an absolute nightmare and needs investment ASAP.

*Update there reply to this was quite aggressive. Stating i am wrong about the website and it must be something to do with my device. I work selling IT equipment/telemarketing and have done for the last 5 years and am correct about the issue with the website on mobile devices.

January 16, 2020
Unprompted review
Rated 2 out of 5 stars

I didn’t get my order yet and it’s been…

I didn’t get my order yet and it’s been 3 weeks

January 10, 2020
Unprompted review
BB Vintage Clothing logo

Reply from BB Vintage Clothing

Hey Joshua, I am sorry you thought the item would deliver sooner, we do reference that it takes 7-15 working days for Streetwear orders to the US, and I think your order delivered in that period. I hope you like the item anyway!

George

Rated 3 out of 5 stars

I have only received 1 article but not…

I have only received 1 article but not the 2 others.
I still waiting for the others I don’t understand why they are not arrived ?

December 27, 2019
Unprompted review
BB Vintage Clothing logo

Reply from BB Vintage Clothing

Hey Victor,

As it says on the listings for the Streetwear items, they take 15-30 days. So the other two items will take that long and the other item has delivered as vintage clothing takes 3-5 days for delivery in France.

I have also sent you an email following up on this,

George

Rated 5 out of 5 stars

I ordered an item on a difficult…

I ordered an item on a difficult period, i.e. close to Christmas. Nevertheless, the item was shipped immediately , few hours after my order, and I received it in a few days, in Italy. The item is very nice, my son is enthusiastic of wearing it!! I am very satisfied and I am sure I will buy again on this website,

December 27, 2019
Unprompted review
Rated 4 out of 5 stars

Some pretty nice pieces

Some pretty nice pieces, but i takes a bit (1-2 weeks) until i received them. the prices are insanely cheap, in contrast to other vintage sites. maybe change the background into something else than pink?
all in all a nice, pretty cheap shop, with a little less pieces than other websites.
Already bought things for round-about 500£

December 19, 2019
Unprompted review
Rated 1 out of 5 stars

What I received wasn’t what I ordered.

What I received wasn’t what I ordered.. scam

December 19, 2019
Unprompted review
BB Vintage Clothing logo

Reply from BB Vintage Clothing

Hi Eleanor, we have no record of you getting in touch with us regarding any issue with your order? We would be happy to resolve this if you email us: info@bbvintageclothing.com

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