Thought I’d post another 1 star review because I came on here to see what people had recently thought of the casino and found over the last 7 days multiple “5 star” reviews had been posted all by memb... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
when u think a company has hit rock bottom, they start digging. Since my previous review ive had other issues with games crashing and being forced to spend HOURS on chat. They close chat without reso... See more
Company replied
Worst experience ever comparing to other casino. Worst RTP ever i see, always problems with withdrawal systems always in maintenance sometimes over 2 days, also if your email is not that same on platf... See more
Company replied
Worse customer service for any online casino in my lifetime. Doesnt matter if youve bet 100 in your lifetime or 1 million you get treated equally as bad. I had a game crash and the logs prove i didnt... See more
Company replied
Company details
Written by the company
BC.Game is a community-based crypto casino that offers its players the best online casino experience possible! At BC.Game, we are convinced that blockchain will change the online crypto gambling industry forever! Jump in and check it out for yourself! Have fun and earn crypto!
Contact info
Malta
- bc.game
1.5
Bad
4K reviews
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Fia withdrawal should be looked into as…
Fia withdrawal should be looked into as it's too slow. Players should be allowed to win other than take all the money from them at once after they earn it in small amounts over a long time
March 29, 2026
Unprompted review
Reply from BC.GAME
We’re sorry to hear about your experience — we understand how frustrating it is to wait a long time for fiat withdrawals after gradually building your balance.
We understand your concern about the withdrawal speed and the feeling that it affects fair gameplay outcomes.
Fiat withdrawals can sometimes be delayed due to payment provider processing or additional checks. Your case can be reviewed specifically to see what’s causing the delay and whether it can be expedited.
Please send your UID and withdrawal details to martin@bcgame.com so we can locate your transaction and follow up directly.
Once we receive your info, we’ll review it with the payment team and get back to you within 48 hours with an update.
I deposited today at 5 uzb time
I deposited today at 5 uzb time , withdrawal was successful but money isn't deposoted yet .I wait anout 7 hours
.Sometimes they deposit immediately but sometimes there is dog shit like this. Fix this garbage casino . Humans please do not bet in this app it is really bad and scam . Check tickets dog shits 9923018
April 1, 2026
Unprompted review
Reply from BC.GAME
We’re truly sorry to hear about your experience and understand how frustrating delays like this can be.
Based on your description, the transaction may still be within the normal processing timeframe, but we would like to help check your case more closely.
Could you please send your Order ID and any relevant details to martin@bcgame.com ? Our team will review your case and assist you further as soon as possible.
We sincerely look forward to helping resolve this for you.
The amount worth 4200INR is not…
The amount worth 4200INR is not credited to my account and im waiting for 5 hours straight. Please fix this issue.
I tried connecting support but long waiting time.
The payment proof infrastructure often crash during upload of pics and video proof.
Status: Processing
Order ID: F-1861279731963359845
Credited Amount: 0 INR
Order Amount: 4200 INR
Txid: PAY14...74688
Create on: 01/04/2026, 17:44:36
Regarding the issue,
Please provide the updated correct Original bank statement in PDF format, showing IFSC code account number and account name, covering the period from the order date up Feb.1st to the present date today Apr.2nd (If there is a password, please submit it as well.)
I can't upload the bank statement.
The upload icon is stuck and immediately crashes. When i try to upload.
April 1, 2026
Unprompted review
Reply from BC.GAME
We sincerely apologize for any inconvenience caused by the delay and truly appreciate your patience in this matter.
Based on the order ID you provided, we have reviewed your Order ID and confirmed that it was created on April 1, 2026. Please note that deposit and withdrawal processing may take up to 14 days, depending on the relevant procedures.
We fully understand your concern and want to assure you that your case is being closely monitored. We will continue to follow up on the status of your order and provide you with timely updates as soon as there is any progress.
Absolute 100% love BC game have been…
Absolute 100% love BC game have been with them since 2023 and I’ve gotten nothing but love and respect from them and have also given them the same. I highly recommend referring them to anyone that is considering getting into this.
April 1, 2026
Unprompted review
Reply from BC.GAME
We truly appreciate your trust and long-term support — it’s amazing to have you with us since 2023! Your recognition means a lot to our whole team.
Wishing you even more luck and big wins ahead!
Very nice guy helpful person really a…
Very nice guy helpful person really a great person calm person understanding thanks so much sir @BCVision bohat hi achai tareeqai se baat karta hai samjata hai samjta hai thanks sir @BCVision
April 1, 2026
Unprompted review
Reply from BC.GAME
Thank you for your kind feedback. We’re pleased to know that @BCVision was able to assist you effectively. Your support is greatly appreciated.
My deposit is not received yet
F-1861060092337530458
My uid : 41985939
This is the worst gaming site my deposit is still not received while submitting everything every single proof but still not received and there support team is doing fraud
March 30, 2026
Unprompted review
Reply from BC.GAME
We’re truely regret for the experience you’ve had, particularly with the pending deposit and the response from our support team.
Based on the Order ID you provided, we’ve checked and can confirm that your order was created recently on March 30, 2026. As it is still within the standard processing timeframe (within 7 days), it is currently being handled normally.
At this stage, we’re unable to accelerate the process, but please rest assured that your case is being tracked.
We will continue to monitor the status of your order closely and will provide an update as soon as there are any developments.
BC Game is a Scam – They Took My Money Again
I deposited 500 INR into BC Game (Order ID: F-1860059706326044213, Txid: 20260...73600) on 19 March 2026 at 9:02 AM. The payment was successfully sent from my side — I even provided screen recording and payment receipt as proof.
But guess what? My account still shows 0 INR credited.
This is not the first time. Earlier also, they took around ₹15,000 using excuses. And now again the same pattern — take money, delay, ignore, and then hide behind policies like “28 days rule”.
Let me be clear:
You and your game are fraud.
Your whole system looks like a scam.
Your support team is completely useless — no proper response, no resolution, just time pass.
People should stay away from this platform if they don’t want to lose their hard-earned money.
I have full proof of payment, and still no credit — that tells everything about your honesty.
March 30, 2026
Unprompted review
Reply from BC.GAME
We’re sorry to hear about your experience, and we understand the inconvenience this delay has caused.
After review, the funds for Order ID: F-1860059706326044213 were successfully credited to your account on March 30, 2026. Please check your account balance and transaction history.If the update is not visible immediately, kindly allow a short time for the system to refresh on your side.
You give mail id martin name that can…
You give mail id martin name that can solve my deposit but still they don’t response.
March 29, 2026
Unprompted review
Reply from BC.GAME
We understand how frustrating this situation must be, especially after reaching out by email and still waiting for progress.
After checking your case, we found that the video provided was not clear enough to verify the transaction details properly. For this reason, the email team is currently unable to proceed with the review.
Please follow the instructions provided in the email reply and resend a clearer supporting video accordingly. The video should include at least 15 days of transaction records after the deposit date and clearly show the UTR number and sender information, so the team can complete the verification.Once the correct video is received, our email team will continue reviewing your case and reply within 48 hours.
MISSING DEPOSIT STILL NOT ADDRESSED
MISSING DEPOSIT STILL NOT ADDRESSED, ARE WE SUPPOSED TO WAIT FOR ETERNITY?
5200 INR
Order id: F-1858209825801285044
Transaction id: dsdd98d7d80a4a9f48d3a863ddf6a4
March 1, 2026
Unprompted review
Reply from BC.GAME
April 1 update:
Your order was successfully credited on April 1, 2026. Please check your balance and transaction history in the game.If the update is not visible immediately, kindly allow a short time for the system to refresh.
--------------------------------
We completely understand how frustrating it can be when a deposit is not credited on time.
We have reviewed the order you provided (Order ID: F-1858209825801285044), and all the required proof has been received. Your case has now been escalated to our fiat team for further review.
We are actively following up on this matter and will keep you updated here once there is any progress
BC.Game is SCAMMING and Violating its…
BC.Game is SCAMMING and Violating its own "7-Day Manual Credit" Policy!I am extremely disappointed with BC.Game. I made a UPI deposit of 8500 INR via Canara Bank on 21st March 2026 (UTR: 399351649348). It has been exactly 7 DAYS (168 HOURS) and the money is still not in my game wallet.
Their 'Trust & Compensation' policy clearly states: 'No Arrival in 7 Days? Full Manual Credit!' but they are refusing to honor their own promise. The support team (Shirley/Zane) keeps giving the same automated replies.
User ID: 49561844
Ticket ID: 9899568
Status: Still 'Processing' after 7 days.
I have already reported this fraud to NPCI and Canara Bank's Fraud Department. Do NOT deposit money here, they will take your funds and ignore their own rules. Give me my Manual Credit NOW!"
STILL NO PAYMENT AFTER 7 DAYS. TICKET ID: 9899568
They are refusing to honour their own "Trust & Compensation" policy. They promise manual credit in 7 days if the funds don't arrive, but it's now exactly 7 days (168 hours) later and still nothing. Shirley and Zane (Support team) keep giving the same automated replies.
My UPI transaction of ₹8,500 via Canara Bank (UTR: 399351649348) on 21st March 2026 is still showing "Processing".
I have formally submitted a complaint with the Curacao Gaming Control Board and NPCI. Do not use this platform. They will hold your money and ignore you.
Update: 8 days over. Agent Connor admits delay but refuses to give manual credit as per policy. Still giving excuses."
BC.Game replied here saying standard time is 14 days, which is a LIE! Their live chat support and official policy clear stated 'No Arrival in 7 Days? Full Manual Credit!'. Now they are changing their own rules to avoid giving manual credit. I have already filed a dispute with Canara Bank (Ref: 2526CI6827) for fraud. I will not wait for 14 days for a clear policy violation!"
I know exactly what you are doing. You are stalling for 30 days so the merchant can eventually reject the verification. Today is 20 DAYS (since 21st March).
I am not a fool. My UTR (399351649348) is a valid bank record and it doesn't take 20 days to verify a UPI payment. If my 8500 INR is not credited within 24 hours, I am moving from 'complaints' to 'Legal Prosecution'. I will mark this Ticket (9899568) as intentional fraud in my report to the Cyber Cell and NPCI.
Credit it NOW or prepare for the consequences."
March 21, 2026
Unprompted review
Reply from BC.GAME
We truly regret the experience you’ve had, particularly with the pending deposit and the response from our support team.
Based on the ticket ID you provided, we have checked and confirmed that your order was created on March 21, 2026. As it is still within the standard processing timeframe (within 14 days), it is currently being handled as usual.
At this stage, we are unable to speed up the process, but please rest assured that we are continuing to monitor your order closely.
If the deposit is still not credited after the standard processing timeframe has passed, you may apply for compensation by following this guide:
https://help.bc.support/en/articles/10695655-deposit-speed-up-compensation-guide
I have lost my deposits not credited to…
I have lost my deposits not credited to BC account but team helps me they compensate my full amount. Process takes the time but it worths.
March 26, 2026
Unprompted review
Reply from BC.GAME
Thank you for sharing your experience. We’re glad our team could assist you and resolve the deposit issue. We understand that the process can sometimes take a bit of time, but we always aim to make things right in the end. Your patience means a lot to us!
Their customer support is always really…
Their customer support is always really slow to reply, but you can hit them up on social media instead. They answer fast on Twitter and sort things out quickly, which is pretty nice
March 17, 2026
Unprompted review
Reply from BC.GAME
Thanks for your honest feedback! We understand that response time can sometimes vary, but we’re glad to hear that our social channels were able to help you quickly. We’ll keep improving to provide faster support across all channels!
Deposit issue
Sir, I had deposited it on 2nd January, yet it has not come into the BC Game account, Sir please help me, I asked the receiving bank, the bank has also confirmed that the payment was successful and yours support saying that the merchant has not received it.
Order ID F-1853173561409949979
January 2, 2026
Unprompted review
Reply from BC.GAME
Please accept our apologies for the delayed response.
We have successfully located your Order ID and Ticket ID through our email system, and all the supporting documents you previously submitted have been received.
Due to verification requirements, we kindly ask you to resubmit a video recording covering the 15-day period following the creation of the order. This is a necessary condition for us to proceed with the review.
Once you have a chance to see this message, we would appreciate it if you could submit the video again. Upon receipt, we will prioritize your case and process it as quickly as possible.
We appreciate your cooperation and look forward to your reply. In addition, a formal response has also been sent to your email — please kindly check your inbox.
Rewards are a joke
So I’m playing and I see if I download the app I get up to 50 BCD I only got 15BCD then I claimed it and it went to my unlock able now every 1,000 wager they said is 1 or 2 BCD so I gotta wager like $15,000 or $7,500 just to get my $15 BCD? Like your guys are the worst. Also just to remind you guys I had a level 57 account I won really nice before and you guys FROZE all my money you guys don’t mind when people win a little HATE when anyone wins big then just freezes peoples money you guys are the worst ever!!!! And your rewards you give out are an absolute joke you guys would be the best casino ever if you just let people get there money and not rig games!!!
March 20, 2026
Unprompted review
Reply from BC.GAME
We fully understand your concerns regarding the rewards mechanism and your overall account experience. All promotional activities on our platform come with clear terms and conditions. Some bonuses do include wagering requirements, which you can review here:
https://hash.game/help/bonus
We also understand your concerns about account restrictions. Please rest assured that we do not freeze funds or accounts simply because a user has won.
Your feedback is important to us, and we want to ensure your situation is properly reviewed. To assist us further, please reply here with your UID , or send your UID along with any relevant details to martin@bcgame.com. Our team will carefully review your account status and provide you with a clear update within 48 hours.
BC.Game does not respond and avoids resolving the issue
I followed all instructions provided by BC.Game support, including contacting their Account Recovery Team via martin[at]bcgame.com with my UID (35865086) and full case details.
However, I have not received any response.
Previously, I was told to contact this email for further review, but after doing so, there has been no follow-up or assistance. At the same time, my account remains permanently locked.
I have fully cooperated with their investigation and clearly stated that I am willing to forgo any profits or winnings. My request is simply the return of my deposited funds, which were transferred from my personal wallet.
Instead of providing a resolution, BC.Game continues to redirect without giving a clear answer regarding my deposits.
This lack of response and accountability is very concerning.
UID: 35865086
April 11, 2025
Unprompted review
Reply from BC.GAME
We understand your concerns and would like to take this opportunity to clarify the situation.
After a comprehensive review, the account was restricted due to suspected self-referral through multiple linked accounts to obtain referral bonuses, as well as bonus abuse (where total bonus earnings exceeded three times the initial deposits). These actions violate our platform policies and were verified based on account data, including IP addresses and device activity. Please note that such behavior is strictly prohibited, as outlined in Clause 12 of our bonus terms:
https://hash.game/help/bonus
Additionally, there is currently no remaining principal in the account balance, and therefore no funds available for withdrawal.
Your case has been reviewed and responded to based on the available data, with the process carried out in a fair, objective, and transparent manner.
dead support
dead support, deposit not arriving, automated messaging support. i made a flat deposit, they say that it might take up to 2 hours, instead i have been waiting for 24 hours and have not gotten a single update.
March 22, 2026
Unprompted review
Reply from BC.GAME
"We’re sorry for the inconvenience caused and understand how frustrating it can be to experience delays in support responses, especially during high inquiry volumes. We are continuously working to improve our service and reduce waiting times. Regarding your deposit issue, we take every transaction seriously and want to help resolve this as soon as possible. Please either reply here with your UID and deposit order ID, or send these details to martin@bcgame.com
Our team will verify your transaction and provide you with a clear update within 48 hours."
Scammers
Scammers - stole my balance without any reason. After they told me they dont know what i mean ^^ i hasd to send screenshots of my stolen money. haha BE AWARE OF THESE SCAMMER!
March 21, 2026
Unprompted review
Reply from BC.GAME
We understand how concerning this situation must be for you, and we’d like to look into it in more detail.
To help us identify the reason for the balance change, please reply here with your UID, the approximate time of the change, and the amount involved, or send these details to martin@bcgame.com. Once received, we will prioritize reviewing your account activity and provide you with a clear update within 48 hours.
This is worest customer service my…
This is worest customer service my withdrawal amount 30000 not received still no proper response this is ai only reply
March 20, 2026
Unprompted review
Reply from BC.GAME
Hello Sathish Jayaraman, we’re sorry for the delay with your withdrawal of 30,000 INR and understand how frustrating this must be.
This is definitely not the experience we want for our users, and we’d like to help look into this properly for you. We understand your concerns.
During periods of high inquiry volume, response times may be longer than usual and require some waiting.
To help resolve this as quickly as possible, please share your UID and order ID in the comments, or send the details to martin@bcgame.com
. Once received, we’ll review your case and get back to you within 48 hours.
I have already requested to permanently…
I have already requested to permanently lock my SVIP 21 account and another SVIP 9 account.
At the moment, I am only using an SVIP 2 account.
uid : 20453192
After years of playing, I have clearly felt the decrease in rewards and benefits for loyal players. The current promotions and VIP system no longer provide the same value as before.
I hope you can review my case seriously and provide a reasonable explanation or a proper compensation solution for long-term players like me, instead of general responses.
Anyway, I’ve been with BC.GAME since 2022 until now, back from the time of JOE and BOP.
March 20, 2026
Unprompted review
Reply from BC.GAME
Hello Y Yl, thank you for taking the time to share your experience with us, and we truly appreciate your support since 2022.
We understand your concerns regarding the changes in rewards and the VIP system, and your feedback is very important to us. We are continuously working on improving our platform and will take your suggestions into careful consideration as we refine future updates.
Players like you who have been with us for a long time mean a lot to us, and we genuinely hope to continue this journey together.
Useless support, don't give a shit about users.
Uncredited deposit is the biggest and most common issue the users are facing on this casino. They never change after years.
I myself have faced the same issue before, called them out on Twitter, they blocked me! Now I'm facing the same exact deposit problem again. The process is taking more than a week and still not resolved. Their online support is just an automated shit and totally useless. They fail to resolve the issue even after providing the deposit proofs. They still shamelessly reply to their reviews here is beyond belief.
March 20, 2026
Unprompted review
Reply from BC.GAME
Hello, we’re sorry to hear about your experience and understand how frustrating this situation must be, especially with the delay in your deposit being credited.
In some cases, uncredited deposits may require additional verification with the payment provider, which can take longer than expected. We understand this can be upsetting, particularly if you’ve already shared proof.
Regarding your concerns about support, this is not the experience we aim to provide. During periods of high inquiry volume, responses may take longer, but every case is expected to be followed up properly.
To help move this forward, please share your UID and deposit details so we can review your case again and provide you with a clear update within 48 hours.
We take your feedback seriously and will ensure your case is properly checked.
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