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Rated 1 out of 5 stars

Ordered on july 28th. Got order confirmation. Paid them. Since then nothing has moved. Left many messages on phone and email. No return. Finally, BCVapor shipped the product. Waiting for delivery.... See more

Rated 2 out of 5 stars

**UPDATE** My money has been refunded as of August 14, 2025. There was no explanation given, but 10$ extra included in the deposit for inconvenience. While I appreciate the action being ta... See more

Rated 3 out of 5 stars

Resolved ! Company has resolved all issues . A full refund was received ..Thank you . Ordered my purchase Aug 3 2022. Paid Fully including shipping . Product was never received by Canada Post.Sent... See more

Rated 2 out of 5 stars

Not impressed with my recent order. One of the items was actually out of stock which is fine it happens but they said they refunded the order but I never received it so I had to contact them to receiv... See more

Company details


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2.1

Poor

TrustScore 2 out of 5

97 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

bcvapor.ca is back ?

Ordered on july 28th. Got order confirmation. Paid them. Since then nothing has moved. Left many messages on phone and email. No return.

Finally, BCVapor shipped the product. Waiting for delivery. Will update

July 26, 2025
Unprompted review
Rated 2 out of 5 stars

Email order confirmed 11 days later no UPS# no contact - UPDATE: Money refunded

**UPDATE** My money has been refunded as of August 14, 2025. There was no explanation given, but 10$ extra included in the deposit for inconvenience. While I appreciate the action being taken, I wouldn't be comfortable ordering from this company until they get their customer service issues fully sorted.

Sent an email order July 18 Same as Eric S. They took my money, confirmed my order, it's been 11 days and no contact, no UPS tracking number, no confirmation of shipping. Multiple phone calls and messages. No replies to email.

I have demanded money back but likely won't see it. Is this even a legit storefront or just a scam? This is beyond unprofessional, even for a weed shop. It's criminal.

Bank contacted, reported as fraud. Money is lost.

DO NOT Order from this company until they address this rock bottom customer service.

Meantime, if someone is using this storefront as a personal piggybank, police will be called. You have at least three pissed off customers who will be complaining - get your act together or shutter the storefront

**Money returned as of August 14.**

July 13, 2025
Unprompted review
Rated 3 out of 5 stars

All issues resolved *

Resolved !
Company has resolved all issues . A full refund was received ..Thank you .
Ordered my purchase Aug 3 2022. Paid Fully including shipping . Product was never received by Canada Post.Sent Tracking Number that has no parcel . Customer service does not respond .
Looks like a possible Scam ...be very careful .

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

These guys are amazing

These guys are amazing, excellent customer service (they fixed a problem that occurred, and more than made up for it), and great products. I would use them again for sure!

December 14, 2021
Unprompted review
Rated 2 out of 5 stars

Not impressed with my recent order

Not impressed with my recent order. One of the items was actually out of stock which is fine it happens but they said they refunded the order but I never received it so I had to contact them to receive it. One of the items I received was also the wrong size. I ordered the biggest and they sent the smallest so when I contacted them they refunded me the price difference between the two so I still had to pay for the smallest size which I have no use for.

April 26, 2021
Rated 5 out of 5 stars

Wicked place

Fast shipping. Legit products. Would have taken away a star for the fact that my bill was 2 cents shy of free shipping but I ordered a nerds rope....and it was amazing lol. Great place to get your devices and some munchies all in one shot. Thanks for awesome service

April 22, 2021
Rated 5 out of 5 stars

I purchased a Volcano Hybrid

I purchased a Volcano Hybrid. The staff was very friendly, answering all my questions before placing the order. It was packaged perfectly and shipped within hours. The price match was processed within 48 hours providing me with the best price possible and the fastest free shipping. I'm very pleased with the service and can't see any reason to order from anywhere else in the future.

Thanks BC Vapor!

April 20, 2021
Rated 5 out of 5 stars

This truly is my favorite vape store

This truly is my favorite vape store. I have been a customer for many years and they have everything I’ve ever needed. Also the customer service is amazingly awesome. I highly recommend this store to everyone out there. 5 star ⭐️ ⭐️⭐️⭐️⭐️

April 16, 2021
Rated 4 out of 5 stars

Great Customer Support

I ordered a number of different juices. 1 of them came in freebase instead of salt. A quick email to customer support was all it took to have them send out the correct juice. Shipping was quick on both orders.

April 13, 2021

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