Bear Family Records Reviews 22

TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

22 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I cancelled my order by mail

I cancelled my order by mail. They never replied, but instead they still sent the product. And agin, after sending mails, no reply. I want te sent the order back, free of charge.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Allways good service

I havw been ordering records for my dad from bear family records to me here in sweden for a few years now and they have shiped my orders quick and if I have had questions they have allways been amazing over the phone. Anytime something has been wrong it has been by swedish post postnord that delivers the packet and I do not blame bear family records for that.

July 18, 2024
Unprompted review
Show reviews in all languages. (22 reviews)

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