Beard and Bones Reviews 580

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

These guys are my go to for beard oil and butter. Whilst the packaging won't be to everyone's taste the products they contain are exceptional value for money. The butter is light and does n... See more

Rated 5 out of 5 stars

Ordered the Kreed beard butter and wow! Unbelievable scent and consistency. I’ve tried a few other brands and Beard & Bones are well up there as one of the best. No greasy residue after application, t... See more

Rated 5 out of 5 stars

I usually use Azbane but am finding it hard to get hold of so I brought beard oil, balm and wash from these guys. The oil smelled like sweet spiced rum and felt great at softening and soothing the ski... See more

Rated 5 out of 5 stars

Always an amazing pleasant experience with this company! Brilliant communication and super fast shipment. Well worth the spend with them on all levels. Plus, the products smell super great and does wh... See more

Company details

  1. Cosmetics Store

Written by the company

Mens Grooming company, these include beard care and hair styling products


Contact info

4.8

Excellent

TrustScore 5 out of 5

580 reviews

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Rated 5 out of 5 stars

These guys are my go to for beard oil…

These guys are my go to for beard oil and butter. Whilst the packaging won't be to everyone's taste the products they contain are exceptional value for money.

The butter is light and does not make my beard feel greasy or heavy (which is important as it becomes very noticeable for those of us with bigger beards). The oil is a medium consistency and absorbs well.

The products last for a decent amount of time (for context my beard is currently around 11 inches and a 60ml bottle of oil will do me around 2 months and 50ml butter around a month).

The scents last without being over powering.

If I am being picky, it would be nice to see the butter coming in metal rather than plastic packaging for environmental purposes. It would also be nice to see them expand their scent range into something other than clones of other products.

Those little bits aside you"ll be hard pushed to find better products at this price point.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Products. Amazing Customer Service.

I have recently changed from The Beard Struggle to Beard and Bones. I will never go back. Better product for half the price. Even ChatGPT think the ingredients are better.

The only problem I am having is choosing which scent I like best.

February 24, 2025
Unprompted review
Rated 3 out of 5 stars

Get what you pay for

I bought a tub of the Kreed Beard Butter since it was £10, half the price of some competitors. You get 50ml which is a good amount, and it definitely conditions your beard making it soft to the touch. However it doesn’t smell very strong at all, and just seems all too soft and moist in the tub, unlike whipped beard butter which is much harder.

Overall, it’s worth it for £10 and will last a month, but it doesn’t carry a strong or long lasting scent and the consistency is weird.

February 22, 2025
Unprompted review
Rated 5 out of 5 stars

Best beard oils !!

I’ve bought a few beard oils for my dad, and he says they are honestly the best he has ever used😍 his favourite is the Kreed, he pops it on in the morning and even by the time he’s home from work going to bed you can still smell it!!

I have bought various beard oils from him in the past and nothing compares to these! I’ve just preordered the set for him to try other scents!! Defo recommend!

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

Ordered the Kreed beard butter and wow! Unbelievable scent and consistency. I’ve tried a few other brands and Beard & Bones are well up there as one of the best. No greasy residue after application, the butter is just so smooth and creamy leaving my beard nourished for hours. Definitely gained another customer!

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent products, great flavours

Excellent products, great flavours and excellent customer service.
Before buying I messaged for advice and they were very helpful and friendly. Ordering was simple and delivery was really quick and well packaged.
I will definitely use again and recommend to others.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Best Customer Service

My parcel arrived promptly, was a small issue with the beard oil I had ordered for a Christmas present but within 30 minutes it was fully resolved. I work in customer service and we always say it’s not the issue that’s the issue, it’s how we deal with it. I have to say it’s one of the best customer services I’ve dealt with. The oil and the trimming kit I ordered are high quality and I’m sure my boyfriend will love them. Thank you so much beard and bones!

November 30, 2023
Unprompted review
Beard and Bones logo

Reply from Beard and Bones

Hi Rebecca, thank you for leaving 5 star review. We are thrilled to hear that we could meet your expectations. Providing excellent customer service is our top priority, and we are delighted to know that our efforts have made a positive impact on your experience. Thank you for choosing beard and bones, and we'd be delighted to have you as our customer again.

Rated 1 out of 5 stars

NO CUSTOMER SERVICE

Bottle of oil leaked inside toiletry bag through the lining into the leather which is now completely ruined. After contacting the company their customer service is somewhat non existent! Received a replacement bottle of oil and was told by the owner of the company to have the leather toiletry bag cleaned myself! An absolutely non empathetic company to have any form of dealing with which I have found at my now own expense. DISAPPOINTED and UPSET. The bag was extremely sentimental and also expensive. I am also still awaiting a reply from the last email I sent to the company two weeks ago.

June 20, 2023
Beard and Bones logo

Reply from Beard and Bones

Hi Mr Cooper,
I am sorry you are still disappointed with outcome.

Lets discuss this issue:
On may 2022, you are order Tobacco & Vanilla Oil Balm.

Well over a year later, you contacted explaining on your trip. The Oil leaked in your travel Bag.
On June 19th: 6.06pm.

We replied at 6:28pm that day.
After back and fourth conversations that evening.

I asked the best outcome,

you said replacement of Goods (Beard Oil) and then proceed to say, I dont know the value of the Tom ford bag. Contact my wife.

We found that extremely odd, about wanting us to replace a bag which leaked.

We sent out Replacement Beard Oil out of courtesy, even though its been 365+ days since you ordered. Our policy is 60 days.

We apologised about the bag which had spillaged. This was your choice to choose that bag to carry the Oil.

(We have not had any issues of leaking oils).

We sent the replacement Beard Oil, you left us a negative review from that trustpilot email.


You did not even reply back to our conversation when we said we would send out a Beard Oil but will not contact your wife about the toiletry bag.

We assumed you was happy with the outcome of "Replacing the goods".

If you wish to continue this conversation, our email address is help@beardandbones.co.uk



Kind Regards,

Dan, Owner of Beard and Bones.

Rated 5 out of 5 stars

Best beard products I've ever tried.

This is my second order with beard and bones and I can't praise them enough for their professional service. Items are always packed well, delivered fast and of a very high quality. The products I've tried smell great and keep my beard hydrated much longer than others. Keep up the good work, I will be a returning customer.

June 25, 2023

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