Bear fits the bill as a gift, who doesn't like a bear? Best value I could find and within budget. Carrier used was Royal Mail, who, unlike competitors, do have a tracking system and if you are... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Pleasure interacting with this shop as usual. Stock is very good and all the staff treat their customers as their best friends. The merchandise is priced, sold, packed and posted with expert care an... See more
Company replied
Ordering online nice and easy, this is a reliable retailer who gives great service. Orders arrive well packaged with good tracking information. Have made several purchases and found the service con... See more
Company replied
I have ordered from Andrew and the lovely team at Bear Garden for quite a number of years now and their care, service and attention to detail is fantastic. Their little hand written notes and the way... See more
Company replied
Company details
Information provided by various external sources
The Bear Garden is a specialist, collectible Teddy Bear and soft toy shop based in Guildford. Buy Steiff, Merrythought, Charlie, Isabelle, Kosen, Jellycat.
Contact info
10 Jeffries Passage, GU1 4AP, Guildford, United Kingdom
- +44 1483 302581
- bears@beargarden.co.uk
- beargarden.co.uk
Reliable and good quality
I've used The Bear Garden for gifts for new arrivals to the family for a number of years. The selection is always good and the bears are delivered on time, as planned and nicely packages. There have been no complaints from the recipients either!
April 7, 2026
Great product and excellent postage and…
Great product and excellent postage and packaging. The despatch note even had a hand written message on it. Top marks!
March 30, 2026
Reply from The Bear Garden
Thank you for the the wonderful review, Graham!
Best wishes,
Kate
Excellent service as always
Excellent service as always. Easy to order and quick delivery.
March 30, 2026
Reply from The Bear Garden
Thank you for the the great review, Pam! 😊
Best wishes,
Kate
The Bear Garden provides fantastic international service
The Bear Garden has always instilled trust and confidence with their dependable and friendly service received on the other side of the world, and along with the provision of regular updates resulting in repeated visits from an international buyer. Thank you!
March 26, 2026
Reply from The Bear Garden
Thank you for the amazing review, Mary ☺️
Best wishes,
Kate
Always very helpful and received my…
Always very helpful and received my order quicker than expected
March 27, 2026
Reply from The Bear Garden
Thank you so much, Sara!
Best wishes,
Andrew
They offer excellent service and always…
They offer excellent service and always write a thank you with your purchase. I love this shop.
March 25, 2026
Reply from The Bear Garden
Thank you for the wonderful review, Caroline 😊
Best wishes,
Kate
From ordering to delivering was fast…
From ordering to delivering was fast and efficient , thank you
March 14, 2026
Reply from The Bear Garden
Thank you so much, Michelle!
Best wishes,
Andrew
Beautiful bear arrived
Beautiful bear arrived, so beautifully wrapped. I just passed it on in your wrapping. Together with your note.
March 19, 2026
Reply from The Bear Garden
Thank you for the wonderful review, Jo! ☺️
Best wishes,
Kate
Reply from The Bear Garden
Thank you for the wonderful review, Claudia!
Best wishes,
Kate
Great packing and good delivery
March 10, 2026
Reply from The Bear Garden
Thank you for the 5* review! 😁
Best wishes,
Kate
Perfect in every way
I had lovely updates from Andrew about my Jellycat order, and when it arrived it was beautifully and carefully packaged. Thank you all so much for a lovely purchase experience.
March 9, 2026
Reply from The Bear Garden
Thank you for the amazing review, Caroline ☺️
Best wishes,
Kate
Reply from The Bear Garden
Thank you for the great review!
Best wishes,
Kate
Reply from The Bear Garden
Thank you for the fantastic review, Tzu Min! ☺️
Best wishes,
Kate
Reply from The Bear Garden
Thank you for the great review, Gillian! ☺️
Best wishes,
Kate
Great choice and really fast delivery
Great choice and really fast delivery, love all the products and will be buying more.
March 10, 2026
Reply from The Bear Garden
Thank you for the amazing review, Paula!
Best wishes,
Kate
Amazing
I have only experienced this shop online but the service I received was amazing, they replied so quickly and were able to help with what I need. I am fairly local (approx 20 mins) and hope to experience the shop in person very soon.
The product was packaged very well with such care and delivery only took a couple to days too. I honestly couldn’t fault anything and this is why we should support our smaller local business where we can.
March 10, 2026
Reply from The Bear Garden
Thank you for the incredible review, Gemma ☺️
We hope you can pop in soon!
Best wishes,
Kate
Good all round service.
March 2, 2026
Reply from The Bear Garden
Thank you for the great review, Mark!
Best wishes,
Kate
Great service finding a previously…
Great service finding a previously admitted bear. Rapidly ordered and despatched.
Recommend to anyone for quality and service.
March 9, 2026
Reply from The Bear Garden
Thank you for the amazing review, David! 😊
Best wishes,
Kate
Beautiful bunny.
Many thanks to The Bear Garden. Delivery was excellent and the Jellycat bunny sent is gorgeous.
February 27, 2026
Reply from The Bear Garden
Thank you for the lovely review, Janina 😊
Best wishes,
Kate
Reply from The Bear Garden
Thank you for the great review, Gillian!
Best wishes,
Kate
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