Bearhug Ltd Reviews 111

Ordered product and never received it.

There is no way of contacting this company. Their contact email address bounces back. I don't have a Instagram account but asked my friend to reach out to them with my order details and he received no response.

Terrible customer service!

I have no problem with Trust Pilot . I have gotten no response from BesrHug at all I leave voicemails and never get calls back. They must not care how they Handel their business. My next step is to leave it in the hands of my lawyer. Thank you Trust Pilot for letting me put this on your site. Susan Webster

I placed an order over two weeks ago and have not received any updates. The email address provided has bounced back, and my messages on Instagram have gone unanswered. I'm concerned whether this company is still operational. Could someone please assist me?

Was initially happy with Dryrobe from Bearhug, but the zip broke after only using it twice. Sent multiple emails and instagram messages, and never heard back from anyone. Sadly could not recommend. No customer service at all and now have an expensive dry robe that I can't really wear as it's too cold without the zip.

I bought the bear hug for my 4 year old grandson recently mid January.
He is taking swimming lessons. I think they have lowered the pool temperature.
He is freezing getting out.
Nanny is there with the bear hug he loves it keeping him warm job done!

Fast delivery and great product. Very happy with my new BearHug

Very efficient processing & delivery Product great quality & aesthetically very pleasing

The item arrived within 48hrs & is gorgeous. This is my second to order fro Bear Hug & they are so cosy for the outdoors, so versatile & on trend.

Looking for high quality parka and found it with Bearhug Parka - excellent service purchasing parka and received from Ireland timely

Great packaging
Good communication
Product surpassed expectation!

I love my Bearhug! It’s just what I wanted for sitting by the fire-pit on chilly nights.

Absolutely love the Bearhug coats!!! Amazing, warm and comfortable. Received one as a gift, have gone on to purchase one for my husband and my sister. Great customer service too. Have already recommended to friends and other family.

Hi I'm Outdoor Activity Instructor ( kayaking, sailing, rock climbing etc..) The outer and inner layer is great although I would improve hood with additional peak for rain protection like in sailing jackets or sea kayaking cags and add up strings to pull the hood in windy conditions. Also I would add up longer collar with softer liner inside and slightly oval shape for chin, same example like in sailing jackets or kayaking cags. Overall the product is good quality and very warm.

Thick, warm and easy to fold and stick it into the additional drawstring bag which is fabulous. Looking forward using this regularly over winter swims!

Thank you so much Bearhug for your great service, it went so smoothly ❤️

My order arrived very quickly and the tow float is superb quality and great value for money

Great service, quick delivery and responsive when I had an issue with one of the items that was out of stock. The parkas are fantastic quality and I’m delighted I can use an Irish company. Will definitely recommend to my friends.

Had a good experience buying from Bearhug Found it easy to communicate and all that was promised was carried out. My refund was also super quick. I would highly recommend.