Beatrix Home Reviews 164

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

As always, great job done from booking to completion by the Beatrix skilled, profdssional and personable team. Very well organised and so helpful. Delighted with our new boiler and a small snag was de... See more

Company replied

Rated 5 out of 5 stars

I was lucky to find Beatrix, when I needed to replace a boiler. It's a very helpful and skilled team, with great communication, which allowed me to arrange everything remotely from abroad. I strongly... See more

Company replied

Rated 5 out of 5 stars

Previous builders had left us with non-working shower just needing a small fix. Beatrix arrived within the hour and solved the problem with minimal fuss and expense. If only we had asked them to insta... See more

Company replied

Rated 5 out of 5 stars

We’ve used Beatrix on a few occasions now - one of them being a full bathroom renovation. Brilliant service, the team are so skilled. There was clear communication from the initial booking all the way... See more

Company replied

Company details

  1. Plumber

Written by the company

At Beatrix Home, we put you first. We understand that plumbers don’t have the best reputation but we’re here to buck the trend and set that right. Everyone deserves a home that works properly, with hot, running water, warm radiators and a boiler that doesn’t shut down every winter. On that front, as your plumbing and heating specialists in Wandsworth, South London and Surrey, we’ve got you covered. Our business is committed to providing all our customers with industry-leading products, as well as levels of service that go above and beyond the norm. We’re plumbing and heating specialists in Wandsworth, but we also provide bathroom services and gas works. We will manage and deliver each of our services with the utmost care and attention, ensuring that all our customers are happy with the results of their project.


Contact info

4.9

Excellent

TrustScore 5 out of 5

164 reviews

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Rated 5 out of 5 stars

Skilled, professional and personable

As always, great job done from booking to completion by the Beatrix skilled, profdssional and personable team. Very well organised and so helpful. Delighted with our new boiler and a small snag was dealt with promptly and effectively without a fuss. We love them.

April 21, 2026
Unprompted review
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Reply from Beatrix Home

We’re really pleased to hear you’re happy with your new boiler and that everything went smoothly from start to finish. Glad we could get the snag sorted quickly for you as well.

Thank you for your support, We’d be more than happy to help again whenever you need us.

Rated 5 out of 5 stars

Great communication and support

I was lucky to find Beatrix, when I needed to replace a boiler. It's a very helpful and skilled team, with great communication, which allowed me to arrange everything remotely from abroad.
I strongly recommend this company!

April 20, 2026
Unprompted review
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Reply from Beatrix Home

We’re so glad we could help get everything sorted for you, It’s great to hear the communication made the process easier for you and
thanks again for the recommendation it means a lot to the Beatrix Team.

Rated 5 out of 5 stars

Look No Further

Quick, great communication, high quality of work and a very pleasant operative. Wouldn't hesitate to use them again

April 27, 2026
Unprompted review
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Reply from Beatrix Home

We’re delighted to hear you were happy with the service provided.
Your feedback is very much appreciated, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Fabulous Service

Previous builders had left us with non-working shower just needing a small fix. Beatrix arrived within the hour and solved the problem with minimal fuss and expense. If only we had asked them to install the bathroom in the first place....

March 18, 2026
Unprompted review
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Reply from Beatrix Home

We’re really pleased we could get your shower sorted quickly and without too much disruption and it’s great to hear you were happy with the service we provided.

Thank you for your review we really do appreciate it. If you ever need anything in the future, just let us know we’d be more than happy to help.

Rated 5 out of 5 stars

The service was carried out speedily…

The service was carried out speedily and efficiently. The engineer was very pleasant and gave me some helpful information.

March 25, 2026
Unprompted review
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Reply from Beatrix Home

We’re pleased to hear the service was carried out efficiently and that our engineer was helpful and pleasant.

Thank you again for choosing Beatrix Home. We truly appreciate your support and look forward to assisting you again in the future if needed.

Rated 5 out of 5 stars

We’ve used Beatrix on a few occasions…

We’ve used Beatrix on a few occasions now - one of them being a full bathroom renovation. Brilliant service, the team are so skilled. There was clear communication from the initial booking all the way throughout the renovation process - Tom and Keir were transparent with costs and guidance. The finished product looks fantastic. I can’t recommend this team highly enough.

March 23, 2026
Unprompted review
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Reply from Beatrix Home

Thank you so much for your kind review, we really appreciate your continued support.

We’re delighted to hear how happy you are with the bathroom renovation and the overall service. I’ll be sure to pass your feedback on to Tom & the rest of the Beatrix team.

Thank you again for your recommendation, and we look forward to working with you again in the future.

Rated 5 out of 5 stars

Always work to a high standard

Always trusted to work to a high standard and super friendly

March 24, 2026
Unprompted review
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Reply from Beatrix Home

We’re so pleased to hear you’ve been happy with both the standard of our work and the team. We look forward to helping you again in the future.

Thank you again for choosing Beatrix Home and for your recommendation!

Rated 5 out of 5 stars

Boiler annual service

Beatrix supplied and installed our boiler a year ago. Its first annual service came up this March 2026 and Chloe dropped us an email that it's due its annual service. As we have always used them before many times for other jobs because they are reliable and honest, it was a no brainer to have them carry out the service. Jack, who fitted the boiler, came out on time, serviced the boiler efficiently and left everything clean and tidy. We have no hesitation in recommending them and will continue to use them for future work.

March 19, 2026
Unprompted review
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Reply from Beatrix Home

Thank you so much for your kind review, we really appreciate your continued trust in us.

We’re so pleased to hear you were happy with the service and that everything was carried out smoothly. I’ll be sure to pass your feedback on to Chloe and Jack.

Thank you again for your recommendation, and we look forward to assisting you with any future works.

Rated 5 out of 5 stars

Loft Shower Makeover

I recently used Beatrix Homes to refurbish a small loft bathroom. The shower had never worked properly for some unknown reason and the whole thing needed ripping out and starting again. From start to finish everyone I dealt with at Beatrix Homes was great. They provided a professional, detailed and competitive quote, started the project very soon after agreeing terms and completed everything in a very timely fashion, in fact ahead of schedule. The bathroom fitters and tiler were really friendly and polite, always turned up on time and clearly take great pride in their work. Everything was finished off to a very high standard and they left the flat spotless. I now have a shower that feels like being in a spa and it's all thanks to the great team at Beatrix Home - I couldn't fault them and would highly recommend them to anyone thinking of giving their bathroom a bit of a makeover. A first rate job from start to finish from the whole team. Thank you!

March 25, 2026
Unprompted review
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Reply from Beatrix Home

Hi Nick

Thank you so much for your kind review we really do appreciate it!

We’re so pleased to hear how happy you are with your new bathroom and that the whole process ran smoothly from start to finish. Creating that “spa-like” feel is exactly what we aim for, so it’s great to know we delivered.

I’ll be sure to pass your lovely feedback on to the team.

Thank you again for choosing Beatrix Home and for your recommendation!

Rated 5 out of 5 stars

Miles was an excellent engineer in…

Miles was an excellent engineer in everyway and the Beatrix Home staff provided a first rate service and were very pleasant and helpful.

March 6, 2026
Unprompted review
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Reply from Beatrix Home

Hi Mark

Thank you for your kind feedback. We’re delighted to hear that Miles and the Beatrix Home team provided a helpful and professional service.

Thank you again for choosing Beatrix Home. We truly appreciate your support and look forward to assisting you again in the future if needed.

Rated 5 out of 5 stars

Very responsive and high quality work…

Tom and the team were very responsive and gave a clear & transparent quote. The work was completed to a high standard. Highly recommend!

February 12, 2026
Unprompted review
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Reply from Beatrix Home

Hi Andi

Thank you for your kind review. We’re really pleased to hear you were happy with Tom and the team, and that the work met your expectations. We truly appreciate the recommendation.

Thank you again for choosing Beatrix Home. We truly appreciate your support and look forward to assisting you again in the future if needed.

Rated 5 out of 5 stars

Great experience with these guys

Miles (the engineer) was fantastic. He installed our new shower with no issues and also managed to fix a few things that we were also having trouble with. Prices were reasonable and quality was high. I would definitely use again and recommend.

March 3, 2026
Unprompted review
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Reply from Beatrix Home

Hi Jon

We’re delighted to hear that you were happy with the installation of your new shower and that Miles was able to help resolve the additional issues while he was there.

Thank you again for choosing Beatrix Home and for your recommendation. We truly appreciate your support and would be more than happy to assist you again in the future.

Rated 5 out of 5 stars

Responsive, clean and tidy work.

I had a slow toilet cistern leak which needed fixing quickly. Beatrix Home assigned a plumber at a convenient time to me for the repair. That plumber became ill and another of their staff was assigned for the same appointment, no delays. He and his assistant arrived on time and carried out a prompt repair as all the parts were on the van. The job was left very clean and tidy with no cleanup required. Skilled and very pleasant people to work with. Great service thank you.

February 26, 2026
Unprompted review
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Reply from Beatrix Home

Hi Cameron

We’re really pleased to hear that you were happy with the service you received and that the repair to your toilet cistern was carried out promptly and efficiently. We always aim to keep any disruption to a minimum, so it’s great to know the team were able to attend on time, complete the repair with the parts available, and leave everything clean and tidy.

Thank you again for choosing Beatrix Home. We truly appreciate your support and look forward to assisting you again in the future if needed.

Rated 5 out of 5 stars

A local company that you need!

From start to finish this company wanted to find out what I needed and the end result was a superb job done. Shout out to Chloe who managed and arranged the visit and to Jack the technician who arrived and carried out the job with friendliness, professionalism and expertise.

February 26, 2026
Unprompted review
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Reply from Beatrix Home

Hi Lisa

Thank you so much for taking the time to leave such a kind review.

We’re delighted to hear that you were happy with the service from start to finish and that the work carried out met your expectations. Providing a professional, friendly, and reliable service is always our aim, so it’s wonderful to know this was reflected in your experience.

I will be sure to pass your kind feedback on to Chloe and Jack they will both be very pleased to hear your comments.

Thank you again for choosing Beatrix Home. We truly appreciate your support and would be more than happy to assist you again in the future should you need us.

Rated 5 out of 5 stars

Honest, prompt and skilled

Response to reported problem was realistic, ie. appointment was made for a week later (as it wasn't an emergency) and engineer came as promised in good time. The first repair was not fully successful, but again we were told this might well be the case, and second visit entailed replacing a part that was identified as having failed. Engineers were clear about their work throughout, and the heating system is functioning well now. Courteous, prompt communications, and skilful staff. Would recommend their service.

February 17, 2026
Unprompted review
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Reply from Beatrix Home

Hi Rebecca It’s great to hear your kind words about our engineers, feedback like this genuinely means a lot to the whole team.

Rated 5 out of 5 stars

Recommended

Recommended. Have been using Beatrix Home for several years now, and they have done quite a number of jobs for us - maintenance and repairs to heating and hot water system - most recently this week. They communicate well and clearly, explain carefully what they are doing and why, and discuss options with you if appropriate. They turn up when they say they will, do the job well and with a friendly service.

February 19, 2026
Unprompted review
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Reply from Beatrix Home

Thank you so much for your kind words and for choosing Beatrix Home over the years, we really do appreciate your continued support.

It’s great to hear that you’ve been happy with our communication, reliability, and the way our engineers explain the work and options available. Feedback like this means a lot to the team.

Rated 5 out of 5 stars

Great Plumbers

Totally reliable, great service and do an excellent job. Can highly recommend.

February 3, 2026
Unprompted review
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Reply from Beatrix Home

We’re really glad you’re happy with the service which we provided, Thank you for your kind feedback.

Rated 5 out of 5 stars

Excellent service

I had a leak in my bathroom and needed a plumber urgently. I called Beatrix Home and less than two hours later a plumber came. He sorted out the problem, and had to go and get a specific part. Absolutely first class service, very friendly and helpful staff. I highly recommend Beatrix Home.

January 22, 2026
Unprompted review

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