Michael Beatty & Company Limited Reviews 

3,323
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 695 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, often noting quick arrival times for their orders. Many people are also very satisfied with the quality and range of products available, finding them to be excellent value for money. Reviewers consistently highlight the great service received, from helpful staff interactions to seamless ordering processes. However, some customers also noted issues with delivery timeliness and communication. A few people experienced significant delays in receiving their orders or found that their items were missing. Additionally, some reviewers were not happy with the lack of proactive communication regarding delivery updates or issues, occasionally leading to unexpected refunds without prior notification.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product quality, with many expressing delight with their purchases,... See more

Service

Clients share positive opinions on service, consistently highlighting its excellence, speed, and efficiency... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and prompt... See more

Price

Customers had positive experiences with price, often finding products significantly cheaper than competitors... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered a large 2400 LED Galaxy Star 80cm - Warm White, Low voltage & a Liverpool annual. Made the order on 4th December 25, arrived 15th December 25. Beautiful decoration, we hung it above our f... See more

Rated 5 out of 5 stars

We needed a gas heater fast due to power outages and this Manhattan heater was delivered in super fast time from Beatty’s A great silent heater with a flame like effect, it’s capable of heating a la... See more

Rated 5 out of 5 stars

So nice to be able to talk with a member of staff who actually gives a damn . delivery arranged and washing machine arrived as planned. Altogether really good ppl to do business with will definitely... See more

Rated 5 out of 5 stars

Keter Manor Pent 6*4 garden shed ordered and delivered efficiently with phone call on the day of delivery. The shed itself is OK to build but fitting the roof is not easy as its design could be better... See more


Company details

  1. Department Store
  2. Children's Toys Store
  3. Christmas Store
  4. Electronics Store
  5. Home Goods Store
  6. Lawn Mower Store

About Michael Beatty & Company Limited

Written by the company

About us

Family run for three generations, Beattys celebrated its 80th anniversary in 2011; having first opened our doors in 1931. We began trading as a small grocery, hardware, and grain store on Church Street, Loughrea. Our longevity can be primarily attributed to the ongoing support of the local community and our staff’s dedication to providing exceptional advice, value, and service to our valued customers

The team of more than 40 staff at Beattys has a wealth of experience and product knowledge. Over half of the staff members have been working in Beattys for 15 years or more.

Our Stores

Beattys has two separate locations in Loughrea, Co. Galway. The Station Road premises is a fully stocked builders’ merchant with plumbing, bathroom, timber flooring, and hire departments as well as a complete range of agricultural feeds and fertiliser. The Main Street/Church Street premises is a 15,000 square feet retail outlet stocking an extensive range in each of the following departments: housewares, interior furnishing, electrical, DIY, toys, paint, and gardening. To ensure we have the best prices possible, we are part of 3 buying groups, Topline hardware, Euronics Electrical, and Toymaster. We endeavor to stock many interesting and unique products, especially in the housewares and interior furnishing departments. If you’re looking for something different, we have it.

Local Community

We show our appreciation to the Loughrea community for this ongoing support by engaging in fundraising efforts, and we regularly host fun events for our customers. In 2013 we organised a Shave or Dye event where 35 people either shaved off or dyed their hair on the night in Beattys, raising more than €10,000 for the Irish Cancer Society.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(3,323)

547 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent people to deal with

So nice to be able to talk with a member of staff who actually gives a damn . delivery arranged and washing machine arrived as planned. Altogether really good ppl to do business with will definitely be back thank u very much

December 16, 2025
Rated 4 out of 5 stars

Pallet of oak firewood …

After waiting some time my oak firewood was delivered yesterday morning. Excellent quality firewood and was delivered by a friendly gentleman from Langan Couriers. Delighted with my purchase. Would highly recommend.

January 7, 2026
Unprompted review
Rated 2 out of 5 stars

Wrong order came and original order…

Wrong order came and original order could no longer be fulfilled as it went out of stock. It was a child's Christmas present so it left us in a panic to source another one

November 27, 2025
Michael Beatty & Company Limited logo

Reply from Michael Beatty & Company Limited

Hi,

We’re very sorry for the wrong item being sent and for the inconvenience this caused, especially so close to Christmas. We understand how stressful that situation can be and regret that the original item was no longer available.

Thank you for bringing this to our attention — your feedback is noted.

Beattys Web Team

Rated 3 out of 5 stars

I purchased a Christmas tree and a…

I purchased a Christmas tree and a couple of decorations. I am very happy with the tree but disappointed with the decorations. One of the Robins had a broken tail which must of happened before it was packaged as it wasn't in the box and it was well wrapped. And the large baubles were much darker than pictured on the Webb site

December 7, 2025
Michael Beatty & Company Limited logo

Reply from Michael Beatty & Company Limited

Hi,

Thank you for your feedback — we’re glad to hear you’re happy with the Christmas tree. We’re sorry to hear about the damaged decoration and that the baubles did not match what you expected from the website images.

If you haven’t already, please contact our customer support team and we’ll be happy to help resolve this for you.

Beattys Web Team

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