I really like the priceof these contacts! And I like the fact that I can see things at a distance & can still read my phone w/out having to use reading glasses! I had to w/other contacts! On the downs... See more
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Review summary
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What people talk about most
Reviews shaping this summary
First I want to give it up for the customer service, it was top notch and then the delivery was super swift. I got 3 pairs of the contact lenses which came in my prescription, I’ve been using and... See more
Company replied
Honestly, I’m really impressed with my experience with Beaueye contact lenses 🤍 The colors are beautiful and add a unique touch to the eyes without looking overdone, and they are very comfor... See more
Company replied
Company details
Written by the company
Shop Colored Contact Lenses with natural & halloween, prescription & non prescription from 0.00 to -8.00，super comfortable with extreme price. Shop BEAUEYE colored contacts to make your eyes shine like diamonds! Time to color your daily life, stand out at your cosplay party, and impress your Halloween night!
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- service@beaueye.com
- beaueye.com
3.3
Average
857 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
BEST colored contacts EVER
I have been wearing EXPENSIVE prescription contacts for many years. Of all the brands I have tried, these were the absolute best wearing and also most affordable. I will continue to order from this company from now on.
January 20, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕we will continue to maintain high-quality services.
I love all the purchases I have made…
I love all the purchases I have made thank you
October 17, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕
Went the extra mile
From the marketing, to the packaging, the product & customer service… I’m giving ⭐️⭐️⭐️⭐️⭐️ my apple auto fill put my old address in delivery section. When I reached out to the company the updated to my new address with the Courier. And I got my product. Really refreshing to deal with a company that cares.
January 3, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕we will continue to maintain high-quality services.
Honestly i bought 8 pairs and when i…
Honestly i bought 8 pairs and when i say WOW!!
Beautiful!!! Wasnt disappointed!! Really loved them
January 18, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕
Horrible customer service
Horrible customer service. After waiting over a month and half and several attempts to resolve issue, I was told that I was wrong and that in no way could the problem happen on their end.
My emails weren’t even read and just kept getting the same response. I’m guessing they have so many they just hit reply all.
December 29, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
The system shows that the package delivered.
You can click here to check the info: https://www.usps.com/
and then you can input your tracking number: GFUS01028814698496, GFUS01021908345537
The website shows the receipt, but if you do not receive the goods, there are generally the following reasons:
1. The goods are delivered to the mailbox address
2. The goods are signed and accepted by neighbors, friends, front desk, and guard
You can contact the local post office about the package with your tracking number.
The previous package GFUS01021908345537 had not cleared customs, so we resent a new package GFUS01028814698496. Both packages have now been delivered, so you have received at least two packages, and the items are intact.
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
My items arrived in a reasonable amount…
My items arrived in a reasonable amount of time and in perfect condition. I was worried not having bought from them before and after reading mixed reviews so I emailed the staff and was replied to with courtesy and reassurance. I recommend their services and products and will certainly buy from them again.
January 14, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕we will continue to maintain high-quality services.
Don't use
Ordered prescription lenses . The ones delivered were not prescription ones. So useless to me. I've sent two emails to that effect and asked for an explanation. Nothing has happend. I would say save your money and not use this shitty company
January 12, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
Regarding the items, we ship according to your selection. Please confirm that you have selected prescription contact lenses and the correct prescription. If you have selected the correct items, please provide a photo of the item and the packaging box with the item name to our customer service. Our customer service will verify and get back to you.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
I don't know why Beaueye has a low…
I don't know why Beaueye has a low score cuz I give them packaging was amazing. a thank you Beaueye the packaging and how neat everything was packaged impressed me and you amazing colors and the price even better I haven't tried them in my eyes yet but will let u know
January 15, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕
That they fulfilled the order and I…
That they fulfilled the order and I love the communication with customers. They have quality and variety of colors and they are awesome. 👏 the first order got here quick impressive. The fourth order took longer but the kept in touch with me the whole time
November 7, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕we will continue to maintain high-quality services.
It took longer to get the product but I…
It took longer to get the product but I did like the actual contacts themselves. I like that they came with their own case.
January 1, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕Due to recent factory capacity shortages and a surge in orders, delivery times have been affected. We are already making improvements.
Happy Customer
I have order twice now from Beaueye and I have found it to be a great experience. My orders have come in a timely manner and the contacts wear very well. It's fun to try out the different colors.
December 19, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕we will continue to maintain high-quality services.
Took almost 3 months to come
Took almost 3 months to come, then they didn’t have my order and took almost a week of going back and forth and when I received the item it wasn’t what the picture showed.
October 13, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
Regarding the shipping time, it varies with the destination countries. It also could be influenced by many uncontrollable factors, which cause delay.
Your item, Perla Green -1.75, is out of stock and cannot be shipped immediately.As compensation, we have added a pair of contact lenses with a prescription of -1.75 to your order.
Regarding discrepancies with the received items, please provide photos of the items and photos of the packaging box showing the item names, and contact our customer service. Our customer service team will verify the information and assist you accordingly.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you.
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
Comfort and good customer support
First I want to give it up for the customer service, it was top notch and then the delivery was super swift.
I got 3 pairs of the contact lenses which came in my prescription, I’ve been using and love them. They are super comfortable to wear however, one seems to be a bit bigger than the others but it’s not a big deal.
It came with the solution and every accessories for easy storage. I’ve personally referred a bunch of my colleagues who loves the contacts on me.
December 7, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕we will continue to maintain high-quality services.
I loved the contact lenses
I loved the contact lenses — they’re really good and super natural 💗
January 11, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕
Amazing customer service and cutest…
Amazing customer service and cutest lense colors!!
January 11, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕
Great experience with Beaueye
Great experience with Beaueye! The contacts are comfortable, lightweight, and look very natural. I can wear them for hours without irritation, and the quality is always good. The team is also very kind and professional. Definitely recommend!
January 11, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕we will continue to maintain high-quality services.
Contacts are great and so efficient to…
Contacts are great and so efficient to wear. The colors are amazing and they look very natural. I’d definitely recommend!
December 17, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕
I'm simply in love with my BeauEye…
I'm simply in love with my BeauEye lenses! I bought them and was amazed at how natural they look; the design blends perfectly with my eye color and they don't look fake at all. Plus, they're super soft. I get compliments all the time!
December 15, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕we will continue to maintain high-quality services.
Best colored contacts!
I've been shopping with y'all for years!! I love your products,, the colors, the cases & the look! Refer to all my friends!
January 5, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕
Do not use them!!
Do not use them!!
Oh They were great at first, I ordered Contacts from them multiple times never had a issue, this last time ( December 2025 ) I ordered 8 pair witch 3 pair were messed up, one actually had mold floating in them unopened, I contacted them literally 6 time's sending video, and pictures, DO you know I did not get one reply! Not one regarding my contacts, I literally just wanted to exchange the bad ones for good ones, and nothing! Not even a sorry! I reported them to BBB. It's all fun and games until enough people complain to them. Bad business! No customer service what so ever!
December 22, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
Thank you for your review. We take product quality and customer service very seriously and have carefully checked our records regarding this claim.
All contact lenses are inspected before shipment. Mold cannot occur in lenses that remain sealed and unopened; it can only develop after opening due to contamination or improper handling. In such cases, our customer service team will review and assist once contacted.
We have reviewed all mid-December orders with a recipient name containing “Brandi” and an order of 8 pairs. Only one matching order exists, and the email associated with it has never contacted our customer service.
Our support team replies to every email received and does not ignore customer inquiries. Please ensure contact is made through our official support email, as messages sent elsewhere may not reach us.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you
If there has been any misunderstanding, we welcome the reviewer to contact us directly via our official support channel so we can assist appropriately.
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
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