I really like the priceof these contacts! And I like the fact that I can see things at a distance & can still read my phone w/out having to use reading glasses! I had to w/other contacts! On the downs... See more
Company replied
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Review summary
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First I want to give it up for the customer service, it was top notch and then the delivery was super swift. I got 3 pairs of the contact lenses which came in my prescription, I’ve been using and... See more
Company replied
Honestly, I’m really impressed with my experience with Beaueye contact lenses 🤍 The colors are beautiful and add a unique touch to the eyes without looking overdone, and they are very comfor... See more
Company replied
Company details
Written by the company
Shop Colored Contact Lenses with natural & halloween, prescription & non prescription from 0.00 to -8.00，super comfortable with extreme price. Shop BEAUEYE colored contacts to make your eyes shine like diamonds! Time to color your daily life, stand out at your cosplay party, and impress your Halloween night!
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- service@beaueye.com
- beaueye.com
3.4
Average
858 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
"Customer Service"???
My instructions for reviewing my purchase from beaueye order US104637................
Be Honest, Helpful, and Constructive...
Honestly, factoring in all of the "customer service" I've received up to this present moment... I can say without question I personally will NEVER order from this company EVER again. I wouldn't recommend that anyone else do so either. I placed my order on October 30th, 2025 with a shipping expectation of 7-14 days. ***I STILL HAVE YET TO RECEIVE MY ORDER*** "Customer Service" has been sending me the exact same generic Kana response since the first time I contacted them about my order. They say that they want me to send the correct shipping address (which I did from the very beginning when I placed my order) or an alternate shipping address where I'm able to receive mail. I respond to this email with the requested information, and ask when I'll be receiving my order only to get the same generic email they sent me the very first time back in my inbox asking me to correct information that was correctly typed in initially. I've requested to speak to a supervisor, no response. I've literally begged and pleaded with these people to please help me get my order or just give me my money back already, no response. I've even been in direct contact with the shipping partner, gave them the address, a map of where my apartment was located with GPS coordinates, and photos with arrows pointing to the location of my specific unit. Their response was that they have already returned my package back to the shipper and that I need to contact them for any help getting my order going forward. But yet all I get from them is the same exact generic email saying to correct my address or provide another in order to receive my contacts. I've reached out to "customer service" as recently as this afternoon trying to get this issue resolved. I'm not confident anyone employed by the company is even partially fluent in the English language.
Okay... Constructive criticism. *Takes deep breath*
So, the most basic of definitions I could find for the term "Customer Service" was the assistance and support a business provides to customers before, during, and after a purchase. I believe a more accurate and detailed description would be that customer service is the helpful, empathetic bridge between a customer and a company, creating positive, memorable experiences by actively listening, solving problems efficiently, and going the extra mile to make them feel valued, understood, and delighted, turning a transaction into a relationship. Let me start by saying Beaueyes does not have a "customer service department" in even the most basic explanations of the term. NOT ONE PERSON I've spoken to has even made a conscious effort to assist me in the slightest bit AT ALL, much less attempted to take ownership of the issue or went above and beyond for me WHATSOEVER. So in over a months worth of communications with these people I still don't have my order or have any idea if/when I will get it, have received no credit back for the amount of my purchase, nor have I been offered any compensation or discounts for my inconvenience. I can also say that no one has properly apologized for the situation. (Which I believe is the VERY LEAST they could have done here.)
So in conclusion, I'll just say I gave a 1-star review, but if a 0-star review had been an option, I feel like that would be more appropriate choice. I'd absolutely welcome anyone's assistance in the matter, and would be willing to change my review accordingly if anyone with the company decides to help me get what is rightfully mine. So buyer beware... order at your own risk. Hopefully someone finds this helpful.
October 30, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
The system shows that Package exception
You can click here to check the info:https://www.17track.net/en
and then you can input your tracking number:GFUS01016613546370
Google Maps has a complete address database, but the system's displayed route may differ from the actual address. Delivery personnel also have varying degrees of familiarity with addresses. The actual delivery should be made by the local delivery person, the package delivery is affected by delivery personnel.. Therefore, your package delivery failed.
We have been actively communicating with you to obtain an address to ensure you can receive the package, but the address you provided is still the original address. We repeatedly confirmed the address to ensure you can receive the package after reshipment. If you do not provide the address, we will offer other solutions. We have been responding to you, but you ultimately stopped responding.
Our customer service has provided you with a new solution; please continue to communicate with customer service.
In fact, we have not ignored your emails. We have replied to each one, and it is not as you claim that we "don't process anything at all." We have also repeatedly explained that delivery to your current address failed and actively contacted you to obtain a deliverable address. Please do not provide false information.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you.
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
Hi i submitted an order for my contacts
December 10, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
The system shows that the package is in transit.
You can click here to check the info:https://www.17track.net/en
and then you can input your tracking number: YT2534501000257368
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
If I could rate 0 stars I would
If I could rate 0 stars I would. I ordered from this company for the first time ever in early October because of a recommendation from my friend and I made an order for a total of FOUR contact packs because I have to get prescriptions. Almost a whole month later I haven’t heard anything about my package update and my SHOP app told me the package had yet to be shipped out. When I reached out to the company MULTIPLE times expressing how upset I was and asking for a refund. I finally got a response like a week later saying they couldn’t refund me because the package had been shipped (which it hadn’t been) and all they could offer me was discount for a future purchase. After all this I am STILL missing half of my order and very disappointed in how the first contacts look like too. I will never be shopping with them again.
October 11, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
Regarding the shipping time, it varies with the destination countries. It also could be influenced by many uncontrollable factors, which cause delay.
Recently, due to the peak sales season, order volume has surged, and popular items are in high demand, leading to potential stock shortages. Furthermore, insufficient factory capacity prevents us from replenishing stock promptly. We are working diligently to process orders, but delays may still occur. We apologize for any inconvenience this may cause and will be offering a gift as compensation. Please contact customer service for details.
If you still haven't received a shipping notification, please contact customer service. Our customer service team will verify and assist you.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you.
If you have any other questions, please contact me.
With kind regards,
The Customer Service Team
While beaueye does have some beautiful…
While beaueye does have some beautiful contacts I WILL NEVER ORDER FROM THEM AGAIN! I used to spend ALOT of money with them but this last time I ordered 3 pairs and it has taken me 3 months to retrieve them!!! I’ve even tried to ask for a refund and they contacted me via email bribing me not to get a refund and they would give me free contacts. Then I even said NO and they tell me it’s too late to retrieve a refund because the order has been shipped. THAT WAS 3 DAYS AGO I HAVE THE SCREENSHOTS TO PROVE EVERYTHING I AM SAYING. Just 2 minutes ago I received a notification from the SHOP app stating that the item is preparing to ship!! Yall just know I really believe it’s all a scam. BEWARE. This was so bad I will be contacting the better business bureau tomorrow.
August 5, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
We did not intend to "exchange" a free gift for you to waive your refund. Rather, because your order experienced an unusual delay, we wanted to compensate you for the inconvenience caused by the long wait and also to improve your experience. If you still wish to receive a refund, we completely respect your decision and will process it accordingly.
Due to a lack of timely confirmation from you during our communication, we may have mistakenly assumed that you accepted the compensation offer. Therefore, when the warehouse system indicated that the item had arrived and was ready to ship, the order automatically entered the shipping process, and it was not our unilateral decision to refuse a refund.
We understand your feelings and greatly appreciate your willingness to provide feedback so that we can continuously optimize our service processes. If you require further assistance, please feel free to contact us at any time, and we will do our best to assist you.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
I would love to have given them a 5…
I would love to have given them a 5 star because the first time I ordered with them everything went well but I never received my second order and they say it was the delivery company they say it was them so all I know is I didn’t receive my contacts and they were not willing to take any responsibility or try to make it right in any way.
November 8, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
The system shows that the package delivered.
You can click here to check the info: https://www.gofoexpress.com/
and then you can input your tracking number: GFUS01016825869634，GFUS01013959047360
The website shows the receipt, but if you do not receive the goods, there are generally the following reasons:
1. The goods are delivered to the mailbox address
2. The goods are signed and accepted by neighbors, friends, front desk, and guard
You can contact the local post office about the package with your tracking number.
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
They are very bad
They are terrible. I bought something, paid extra for fast delivery, and still nothing. They don't give any explanation, they don't refund the money, they don't have a phone number to call, they don't care about the customer. I don't recommend buying from this site.
November 6, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
The system shows that the package is in transit.
You can click here to check the info:https://www.17track.net/en
and then you can input your tracking number: YT2533201001235080
Regarding the shipping time, it varies with the destination countries. It also could be influenced by many uncontrollable factors, which cause delay.
Recently, due to the peak sales season, order volume has surged, and popular items are in high demand, leading to potential stock shortages. Furthermore, insufficient factory capacity prevents us from replenishing stock promptly. We are working diligently to process orders, but delays may still occur. We apologize for any inconvenience this may cause and will be offering a gift as compensation. Please contact customer service for details.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you.
If you have any other questions, please contact me.
With kind regards,
The Customer Service Team
They are scammers
They are scammers, I never got my order, I've written and contacted by gmail and Instagram and they don't answer, don't buy, it's a scam, scam, scam 😡😡😡😡😡😡 and I put a star because you can't put 0 you don't play with the client's money 😡😡😡
November 27, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
Regarding the shipping time, it varies with the destination countries. It also could be influenced by many uncontrollable factors, which cause delay.
Recently, due to the peak sales season, order volume has surged, and popular items are in high demand, leading to potential stock shortages. Furthermore, insufficient factory capacity prevents us from replenishing stock promptly. We are working diligently to process orders, but delays may still occur. We apologize for any inconvenience this may cause and will be offering a gift as compensation. Please contact customer service for details.
If you still haven't received a shipping notification, please contact customer service. Our customer service team will verify and assist you.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you.
If you have any other questions, please contact me.
With kind regards,
The Customer Service Team
My order always is delayed or takes…
My order always is delayed or takes forever to finally get to me. All the while it’s excuse after excuse. They do nothing to make it right or provide better discount than I can get myself. Products are good
October 17, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
Regarding the shipping time, it varies with the destination countries. It also could be influenced by many uncontrollable factors, which cause delay.
Recently, due to the peak sales season, order volume has surged, and popular items are in high demand, leading to potential stock shortages. Furthermore, insufficient factory capacity prevents us from replenishing stock promptly. We are working diligently to process orders, but delays may still occur. We apologize for any inconvenience this may cause and will be offering a gift as compensation. Please contact customer service for details.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you.
If you have any other questions, please contact me.
With kind regards,
The Customer Service Team
Never arrived, ignored by customer service
They never arrived :/ were meant to arrive by 30th October in time for Halloween. Never did. Evri said they "misplaced it" and that was that. Told to contact the retailer and they have ignored me 3 times. Update: Beaueye insisted the parcel was delivered. I gave up and when through the bank who refunded me immediately.
November 5, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
The system shows that the package delivered.
You can click here to check the info: https://www.evri.com/
and then you can input your tracking number: H00RVA0423542179
The website shows the receipt, but if you do not receive the goods, there are generally the following reasons:
1. The goods are delivered to the mailbox address
2. The goods are signed and accepted by neighbors, friends, front desk, and guard
You can contact the local post office about the package with your tracking number.
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
Bad at Returns!!!!
The main problem was trying to get a return, 3 months later they say they didn't receive the return, yeah right??? I paid over 30 dollars for the order and over 30 dollars to return it back. Very bad business CHEAP CONTACTS and CHEAP CHARACTER!!! The contacts were way too big for my eye, and only later a month because of you didn't wash then every two days they get calcium deposits. I had to throw them away. Two pairs didn't even change the color of my eye.
August 20, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
We have not yet received the returned item. We will issue a refund after we receive the return.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you.
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
I ordered over $200 in prescription…
I ordered over $200 in prescription color contacts and after waiting weeks I received all plain non prescription color contacts. I cannot wear them and this situation is completely ridiculous. If I didn’t NEED them I would have never paid that amount. I am so disappointed I was under the impression that this was a trustworthy source and dependable company. I NEED this resolved expeditiously. Negative ⭐️⭐️ was not available
November 17, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
Regarding the items, we ship according to your selected items, especially since your order quantity is large, it's impossible for us to send all the wrong items. This might cause some misunderstanding, so please provide photos of the items and the packaging box with the item names on it to our customer service. Our customer service will help you verify. If you can provide a copy of the prescription, our customer service will be able to better handle your issue.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you.
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
They were bold enough to me
They were bold enough to me. I had wanted a grey color
November 10, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
Regarding the items, there may be some misunderstandings. You can submit photos of the items and the packaging box with the item name to our customer service. After verification, we will give you a solution.
Gimlet Gray is not a traditional gray, as you can see from the reference image, it's more of a yellowish gray, and the gray color isn't very pronounced.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you.
If you have any other questions, please contact me.
With kind regards,
The Customer Service Team
I wanted so bad to love these
First I was super excited to get these lenses I had ordered the cat eye contacts for Halloween and said well why not get some others. However I ended up changing my costume bc I could not wear the contacts due to them being blurry my vision would be clear for a matter of seconds before they became blurry so I said ok let me try the other 3 sets of lenses and see what it’s gives wellll it did the same so sad because the colors are beautiful they are very vibrant and look so natural I wanted so bad to be able to wear these my intentions was to order more but I literally cannot wear these ones I’ve purchased so I see no point . They are beautiful but not functional I mean I can take a good pic in them but that it
Just to be very clear the 4 that I purchased do not cover the pupil at all only one that I purchased was for cosplay.
October 30, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
Regarding cosplay contact lenses, some are cos type and is a full-block type, which can better cover the color of the pupil and restore the image of the character. It is normal that you cannot see or cannot see clearly when you wear it.
You can view the item details and choose cosplay-style contact lenses that do not obstruct your pupils.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you.
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
I put my order in days ago and I have…
I put my order in days ago and I have no tracking number or anything to track my order. It was almost $$75 worth of contacts. How do I find my tracking number?
November 9, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
The system shows that the package is in transit.
You can click here to check the info:https://www.17track.net/en
and then you can input your tracking number: 9261290278833894541108
Your order was placed only 2 days ago. Please be patient and wait for it to be shipped.
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
Great products, absolute rubbish shipping and customer service
I've ordered from this company before and although their products are great, their customer service is absolute rubbish. I have an order that never was received, and the shipper has actually sent it back to them and they refused to refund the money. I've lost count of the times. I have tried to contact them and have gotten nothing but emails telling me to track the order and that they are sorry but will not refund it. They've offered 10% off an additional order. Why would I order from them again?.
October 1, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
The system shows that Package exception
You can click here to check the info:https://www.17track.net/en
and then you can input your tracking number:GFUS01013261376578
Your package was returned because it could not be delivered to an unknown recipient.
Please check your address to see if you can receive the item and provide the correct address where you can receive the item
Name:
Address:
city:
State:
postal:
country:
Tel:
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
LIED AND SAID FDA APPROVED
THEY ARE NOT FDA APPROVED OR CE CERTIFIED even though they say both on their boxes. Wearing lenses that are the wrong size can cause serious damage to your eyes and they DO NOT make that clear, ask for a prescription, or you to enter in your eye shape/size (DIA and B.C.) measurements to make sure they'll fit.
November 1, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
Regarding our products, all our contact lenses are FDA certified, guaranteeing quality and safety. If you encounter any problems during use, please provide relevant documentation and contact our customer service. Our customer service will verify the issue and provide you with a solution. If discomfort is caused by choosing the wrong size, we recommend selecting contact lenses that are properly fitted to your eyes.
The size of the items is fixed and cannot be specified.
You can view the item details and choose the appropriate contact lenses
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you
If you have any other questions, please contact me.
With kind regards,
The Customer Service Team
Kinda disappointed
They look good and I got great reactions but, could only wear for 3 hours or so. They became very uncomfortable. Contacts I had before from another company, I was able to wear for at least 7 or 8 hours without issue. Idk if the quality of contacts went down, or these just weren’t all that good.
Edit: I can’t reply, of course I soaked it in the solution, I did it for 48 hours.
October 31, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
Regarding the items, before wearing contact lenses, you need to soak them in contact lens solution to clean them and let them soak for a period of time.
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
I love Beaueye because they have the…
I love Beaueye because they have the best products and the best packaging of all the contact lens company, plus they throw in great free gifts with purchases. People complimented my free eye drops as they look fancy.
November 7, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕we will continue to maintain high-quality services.
AWFUL FROM START TO FINISH
Awful customer service.
Accused of lying. Waited 2 weeks for contacts to arrive.. arrived the day before halloween. Contacts missing.. they said its my fault.. asked me to send a video opening the parcel? Who videos a parcel? They were rude and sarcastic on responses. Helped me zero and refused me a refund! AVOID! AVOID AVOID!
October 30, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
The system shows that the package is in transit.
You can click here to check the info:https://www.17track.net/en
and then you can input your tracking number: H00RVA0427372122
According to our investigation, the package weighed 0.065kg, and one box of contact lenses weighed 0.042kg. Your package matches the weight of the ordered items; there were no shortages. However, considering your experience, we have specially requested a reshipment for you. Please wait for the package to arrive.
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
Keeps spamming
I was going to buy contact lenses here, but they keep spamming e-mails. In a span of 24 hours I received ELEVEN e-mails. Advice: Don't spam (potential) customers.
9/11/25 UPDATE: Now they're claiming it's not possible to send that many within 24 hours. You're a bunch of liars, I should have kept the mails as proof.
November 3, 2025
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
After you register as a member, we will send you subscription emails periodically, but it's impossible to send that many.
If you do not wish to receive these emails, you can choose to unsubscribe.
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
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