Beaufort Park Dental Surgery Reviews 

173
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and professional staff for providing thorough, clear explanations and making patients feel completely relaxed and well cared for throughout every procedure. Many individuals also highlight the outstanding technical skill and meticulous attention to detail demonstrated during complex treatments. Some people also felt that the exceptionally welcoming and patient approach significantly helped manage their dental anxiety and fears during visits. Reviewers often highlighted the remarkably swift and efficient handling of urgent appointments, ensuring quick solutions with minimal discomfort. Consumers consistently emphasized that the supportive nursing team and comfortable environment contributed greatly to their overall satisfaction.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their professional, friendly, and calming... See more

Service

Reviewers mention positive feedback about service, noting that processes are swiftly and painlessly completed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 11 year old granddaughter needed three teeth removing as part of her orthodontic treatment. Laura was incredibly calming and explained every step of the procedure in age appropriate terms. Choice o... See more

Rated 5 out of 5 stars

I'm a person who really dreads visits to the dentist. Mostly due to feeling ashamed of my teeth and fearing judgement. Today I had an emergency appointment to remove an infected wisdom tooth and Dr Th... See more

Rated 5 out of 5 stars

Russell and his team continue to provide outstanding care at Beaufort Park. Russell resolved my bridge issue with amazing technical skill and thoughtful care. Tammy had arranged the appointment once a... See more

Rated 5 out of 5 stars

Welcomed with a smile and quick attention. I had an arduous procedure which took an hour and a half. Russell explained clearly what was to be done and thoughtfully paused several times to ask if... See more


Company details

  1. Dental Clinic

Information provided by various external sources

Restoring smiles! Acheiving the brightest smiles for all our patients with NHS or Private treatments. Offering the widest range of treatment choices of any dental practice. We will find the best solution for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

173 reviews

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4.8

All reviews

(173)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent!

I have been a patient at Beaufort Park Dental Surgery for a few years now and have received brilliant service and care by all the staff especially Russell Gidney. Russell's attention to detail and skills are amazing and I couldn't be happier with the finished results of my treatment. A huge thank you to Russell for all the work and to the rest of the staff at BPDS!

April 3, 2022
Unprompted review
Rated 5 out of 5 stars

Emergency extraction

I had an abscess on my upper gum. I phoned in the morning and was treated at 2 pm. Tooth extracted. Very happy with service and result

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Simply the best dental care at BPDS

Just had my routine check up and would like to take this opportunity of thanking everyone, including the polite and informed reception staff for their continued care and assistance. I really appreciate all the work undertaken and advice given by my dentist, Russell Gidney and hygienist Melissa over the many years I have been a patient in the practice. Thank you again everyone

March 12, 2022
Unprompted review
Rated 5 out of 5 stars

Very pleasant dental experience

From registering as a patient, booking an appointment to being seen has been seamless. I was able to register online, I was given very flexible and convenient appointment times for myself and my 2 boys. Dr Leah is a fantastic dentist, my boys had not been to the dentist before and they both had a very pleasant experience, not afraid at all. Dr Leah is very professional and when I asked her questions about my own teeth she answered my truthfully and knowledgeable.

November 12, 2021
Unprompted review
Rated 5 out of 5 stars

I have COPD and was very anxious about…

I have COPD and was very anxious about coming in to have a tooth out. Lea and the Dental Nurse couldn't have been so reasuring and so kind. She took her time and put me completly at ease. I couldn't be happier with the treatment I had. So so good

November 5, 2021
Unprompted review
Rated 5 out of 5 stars

really super good

Melissa and all of the staff are amazing. Desk staff are fab always and easy to book appointments. such a friendly and professional service and good advice given too. I am always looked after to the highest standard and I really appreciate it! Thanks all- great job!!

October 29, 2021
Unprompted review
Rated 5 out of 5 stars

Beaufort Park Dental Surgery, above and beyond!

A big thank you to Russell and his team. I had a tooth removed, root canal and crown, replacement veneer over the course of a few months followed through with hygiene treatments. Russell has done an amazing job and he's cured my fear, I actually enjoy dentists again.....

I wouldn't go anywhere else!

July 31, 2019
Unprompted review
Rated 5 out of 5 stars

Was sooooo anxious about the dentist…

Was sooooo anxious about the dentist due to past experiences!!! Dan and Hollie have made me feel so comfortable and would highly recommend them both, I have nothing but good things to say about them. Hollie made me feel relaxed even when I was getting injections in my mouth which I’m petrified of! Also all the dental nurses and other staff are lovely. Jess the dental nurse held my hand and made me feel at ease. 5*

July 11, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Booking system is great with printed reminder, email and text few days before so you don't forget. Understanding dentists for patients who have a phobia of dentists.

July 7, 2019
Unprompted review
Rated 5 out of 5 stars

Painless!!

Excellent service with a really helpful and professional team.
Kazim has been really good.
As a nervous patient I am amazed at how easy the treatment has been.
Never thought I'd be in danger of nodding off in the dentist chair!

July 2, 2019
Unprompted review
Rated 3 out of 5 stars

Dental staff are superb, but.....

Dental staff are superb, desk staff are terrible and could definitely use some customer service training.

July 1, 2019
Unprompted review
Beaufort Park Dental Surgery logo

Reply from Beaufort Park Dental Surgery

Thanks for the review. I am certainly glad you are happy with the dentistry.

If there are some specific encounters you would be happy to share with me relating to the desk staff I would welcome the chance to try and improve our service.
Russell Gidney

Rated 5 out of 5 stars

Such a good experience

Such a great experience today. I was anxious arriving for my treatment today but dental therapist was exceptional. She reassured me, chatted and generally put my mind at rest. Treatment was a breeze. Thank you Beaufort Park!

July 1, 2019
Unprompted review

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