I had one of the hardest months of my life and, in the chaos of it all, I missed the 14-day return window by a few weeks. The jacket €210 is sitting in my closet, tags still on, never worn, not... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The colour is even better than expected. The size fits well. The shipping was fast and good. The packaging is good. The presentation of the jacket is tidy - all the tags are packed in order... See more
I received really good service from Beaumont! My beautiful winter coat arrived earlier than expected and the quality is so good - just as expected considering the price tag but just as worth it. This... See more
I am very satisfied with my experience with Beaumont! I've ordered a jacket, which is a dream. The quality, the cut and the fit are amazing: finally a winter jacket that is true to size (check the siz... See more
Company details
Written by the company
Elegant sophistication meets the down to earth mindset of the Dutch woman. Beaumont explores the fine line between beautiful design and functionality. Breathing new life into the term ‘smart casual’. Originally an outerwear design brand – Beaumont now offers a full lifestyle collection for confident women.
Contact info
4.1
Great
554 reviews
Replied to 45% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had one of the hardest months of my…
I had one of the hardest months of my life and, in the chaos of it all, I missed the 14-day return window by a few weeks. The jacket €210 is sitting in my closet, tags still on, never worn, not even once.
I reached out to Beaumont and was initially told my case would be reviewed as an exception, given the item was clearly unused. I got my hopes up. Then the final reply came: sale item, outside the window, no return possible.
I completely understand that policies exist for a reason. But life happens. A little human flexibility for a clearly unused, tagged item would have meant the world to a customer going through a rough patch and would have kept a loyal buyer. Instead, I'm out €210 and left with a jacket I'll never wear.
I won't be shopping here again, which makes me sad because I genuinely liked the brand. I just wish the customer experience had matched the quality they put into their clothes.
March 18, 2026
Unprompted review
Reply from Beaumont Amsterdam
Dear Tadeja,
Our sincere apologies for your experience, and thank you for sharing your situation with us.
We understand from your message that you were unable to return the item due to a difficult period.
We would like to offer a solution and are happy to accept the item back. We will reach out to you via email to arrange this further.
Kind regards,
Team Beaumont
The company does not store spare parts…
The company does not store spare parts such as belt for the coats, dont lose/damage yours. They wont help You replace it
November 30, 2025
Unprompted review
JACKET OVERSIZE
i had to change sizes 2 times, because jacket is oversize, but finaly i found my size, jacket is in very good quality. No problem with returns and money back. Thank you a lot
October 13, 2025
The clothes are of quality
The clothes are of quality, it has a great smell in the packaging and arrived very quickly! I'm in love with all the pieces I chose! Tks
October 26, 2024
Shopping from Beaumont outside of the…
Shopping from Beaumont outside of the UK can be problematic. After returning an item, they said they would confirm a refund once the return was received, but I never heard back. I had to email them five weeks later to request my refund. Only then did they process the refund, but only via PayPal, which isn't an option in Denmark. Overall, it was a very unsatisfactory experience.
April 26, 2024
Unprompted review
Reply from Beaumont Amsterdam
Dear Sofie,
In order to further assist you and address your concerns, we kindly ask for your cooperation in verifying your order details. After conducting a search in our system, we were unable to locate your name. Could you please confirm if you placed your order with Beaumont Amsterdam? It's possible there may have been a misunderstanding or error in the details provided.
Once we have the correct information, we will do everything in our power to resolve the issue and ensure your satisfaction. Your feedback is invaluable to us, and we appreciate the opportunity to make things right.
Thank you for bringing this matter to our attention. We look forward to hearing back from you soon so we can assist you further.
Best regards,
Team Beaumont Amsterdam
This company scammed me.
Worst experience shopping online ever! I ordered a cardigan from them in a size medium. Firstly, only one item out of the three I placed arrived to me and on top of that it was an XXL. I contacted them via email and they answered like two weeks later saying they don’t have any more of the one I ordered (medium) in stock so I kindly asked for a refund for the item that they wrongly sent to me and the other two items which I never received. It’s been 1 month and I still haven’t heard anything. This company literally scammed me out of $200 USD, do not buy from them!
January 25, 2024
Unprompted review
Reply from Beaumont Amsterdam
Dear Joshua,
We appreciate your message. However, we want to address that the description you provided doesn't align with our company values and practices.
In order to assist you further and address your concerns appropriately, could you please send us an email at support@beamont.eu with your order number? This will allow us to investigate the matter and provide you with the necessary assistance.
We apologize for any inconvenience caused and look forward to resolving this issue promptly.
Kind regards,
Team Beaumont
Received a previously-worn jacket
Ordered the Lila jacket in the beautiful dark blue Night color. It's very well-made and seems high quality. However when I received it there was a rather strong scent of perfume around the collar area. The tags were attached. Because of the very dark color, it was only when I wore it outside in bright daylight that I noticed several dark stains on the wrist area of both sleeves.
I'm disappointed because I had trusted to receive a brand-new, unworn jacket, and paid the full price for. I sent photos and they very promptly replied to my email and told me to wash the jacket, with detailed instructions, which I appreciate however I am not fully satisfied with this response. I'm not sure the stains will come out and I will have to take it to be laundered where there is a dryer. I would be very careful ordering from them, make sure you inspect items carefully in good lighting because you may end up with something damaged or unclean. This is my first experience with them; I think they need to improve on quality control. Update: they replied to this review saying they'd reach out to me and as of today (13 January) no one has, so I'm removing one star from the review.
December 13, 2023
Unprompted review
Reply from Beaumont Amsterdam
Dear Elizabeth,
We sincerely apologize for the inconvenience you've experienced with receiving your article. We understand how frustrating this must be, and we want to assure you that we are actively working to address and resolve the issue.
We have already initiated contact with you to gather more information and better understand the specifics of the situation. Our primary goal is to ensure your satisfaction, and we are committed to taking the necessary steps to make things right.
Please bear with us as we investigate the matter further and strive to provide you with a satisfactory resolution. Your feedback is invaluable to us, and we appreciate your patience and understanding.
If you have any additional details or concerns you would like to share, please feel free to reach out to us directly. We are dedicated to improving our service and ensuring a positive experience for our customers.
Thank you for bringing this to our attention, and we look forward to resolving the issue promptly.
Team Beaumont.
Jakke med flere fejl. Beaumont nægter at betale for retur
Ordered an 177€ jacket. Received one that doesn’t match the pictures on the website with obvious mistakes. For instance buttons that were meant to be same size and quality varies from breast to collar and bad stitching. Informed Beaumont and they deny to pay the return cost.
December 6, 2023
Unprompted review
Reply from Beaumont Amsterdam
Dear Signe,
We hope this message finds you well. We wanted to bring to your attention that we are the brand Beaumont Amsterdam, and it has come to our notice that you placed an order with another webshop. Please find the link to the webshop where your order was made below:
https://beaumont-wear.com/products/auburn-coat
While we appreciate your interest in our products, it's important to note that this particular transaction was not processed through our official channels. If you have any inquiries or concerns related to your order, we recommend reaching out directly to the webshop from which you made the purchase.
We understand that these situations can be confusing, and we apologize for any inconvenience. If there's anything specific you would like to know or if you have questions about our products, feel free to contact us.
Thank you for your understanding.
Super vlugge levering!
December 2, 2023
Always positive
Always positive, polite and super fasT shipping and customer service!
November 6, 2023
Supersnelle levering
November 3, 2023
Such a lovely coat
Such a lovely coat. The style and colors are even better in real. Material warm and soft
October 26, 2023
Excellent service and Quick delivery
October 10, 2023
Supersnelle levering!
September 30, 2023
The best service 🤩 I just love my New…
The best service 🤩 I just love my New products from you.
Thank you so much.
I’m sorry I do not understand your Language.
Best regards
Sandra Josephine Moerch Husby
September 11, 2023
got the peace very quick after online…
got the peace very quick after online ordering even in switzerland. I could have sent it back properly, all firmulas were in the package but I love the coat I ordered.
September 9, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.