When I recently went to Beaurepaires in…
When I recently went to Beaurepaires in Kew, It was a mixed experience.The tyres were a good brand, professionally fitted and at a reasonable price.
BUT it took 20 minutes too long! So 1 hour and 20 minutes! At one point there was no one in the worksop to finish fitting my tyres, as they had all wandered off to get their lunch. Excuse me, but at least someone could have finish my job!
I started to express my concerns to the manager, and to his credit he started making things happen. But that should not have been necessary. My advice is don't go there at 11.00am in the morning, as the staff seem to "mentally switch off" just before 12.00noon.
That 20 minutes messed up my schedule for the rest of the day.







