Beaurepaires Aust. - Lismore Reviews 4

TrustScore 3.5 out of 5

3.5

Cnr Uralba & Brewster Sts, 2480 LISMORE, QLD, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Booked and paid online 2 days prior. About 2 hours before scheduled appointment we were advised they didn't have tyres in stock. Needed tyres that day so we went elswhere. Requested a refund of the... See more

Rated 5 out of 5 stars

Really easy to use the online ordering. The guys at Lismore were quick, friendly and efficient, great service.

Rated 4 out of 5 stars

The manager at Lismore 2480 was great at his job. Very friendly and knowledgeable. The tyres could be better priced.


Company details

  1. Vehicles & Transportation

Written by the company

Beaurepaires is Australia’s most trusted tyre provider, offering a comprehensive range of products designed to excel in performance, safety and reliability. We stock leading brands for cars, 4WDs, SUVs and trucks, including Goodyear, Dunlop, Pirelli, Continental asd Roadstone tyres. We pride ourselves on utilising the latest tyre fitment technology so we can fit your tyres quickly and to the highest standards.


Contact info

  • Cnr Uralba & Brewster Sts, 2480, LISMORE, QLD, Australia

3.5

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't book online

Booked and paid online 2 days prior. About 2 hours before scheduled appointment we were advised they didn't have tyres in stock. Needed tyres that day so we went elswhere. Requested a refund of the $465 paid nearly 3 weeks later we still haven't received the money back. Have called repeatedly to be told that they have processed the refund yet no money has come through to my account. I process refunds for online bookings where I work and it only takes a couple of days for the funds to arrive in customer accounts. Feel like I'm going to have to keep chasing it or go to fair trading. Very poor customer experience.

May 14, 2021
Rated 5 out of 5 stars

Really happy :)

Really easy to use the online ordering.
The guys at Lismore were quick, friendly and efficient, great service.

April 11, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look