THE BEST! How refreshing it is to find someone - Katie - who knows their craft and is honest and genuine! I've just received my FIFTH order from BatB and I'm STILL blown away; each item is lovingly... See more
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Beauty and the Boutique stock an amazing range of products and save all the hard work of spending £100s to find effective ones. Customer service is the best in the business. Beauty and the Boutique s... See more
Company replied
Just got Love Katie Rested & Youthful Undereye Perfector & it does not disappoint. I’ve tried so many under eye concealers but never found anything that is right for me (I’m in my early 50’s) . This o... See more
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I purchased Love Katie Rested and Youthful, The Delilah concealer, Blinc and Lord and Berry mascaras and they are all fantastic products. Everything arrived super speedily, packaged beautifully with... See more
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Company details
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BeautyandtheBoutique.com is where you get to shop my fabulous style and beauty finds from around the world. With my expert knowledge I’ve scoured the globe to find you incredible beauty solutions and confidence boosting style. Worn together, my han...
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United Kingdom
- beautyandtheboutique.com
4.9
Excellent
377 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
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Best online uk company beauty & the boutique
This UK company is the Best that I have dealt with online
Firstly the packaging always includes love hearts and their service matches that!
I ordered the wrong colour on a product I previously ordered I explained that in my email and asked if they would honour a replacement & Return. They did not hesitate to offer me a replacement product which they sent out same day & asked me to gift the wrongly ordered item to a friend to spread the love .my God! That’s what I call customer service it touched me a lot
That is first class@beautyandtheboutique
Thankyou❤️
February 12, 2025
Unprompted review
Reply from Beauty and the Boutique
Hi Jo,
Wow—thank you so much for sharing this beautiful message with us! Your kind words have truly touched our hearts. We’re over the moon to hear that our team could make your experience a little extra special. 🤗💕
At Beauty and the Boutique, spreading love and kindness is at the heart of everything we do, and knowing that our little gesture made such a difference to you means the world to us. It’s our absolute pleasure to help, and we’re so grateful for the chance to bring a smile to your day (and hopefully to your friends too!). 🌟
We’re so lucky to have wonderful souls like you in our community—your warmth and positivity brighten our day! If you ever need anything else or just fancy a chat about all things beauty, we’re always here.
Thank you again for being such a lovely part of our journey. We appreciate you more than words can say!
With all our love, The Beauty and the Boutique Team ❤️ xoxox
Excellent products and outstanding customer service
I have been shopping with Beautyandtheboutique for several years and their products have always been excellent with very timely and beautifully packaged deliveries. Recently I had occasion to reach out to their customer service due to an error on my part and their assistance and response was outstanding. I cannot rate this company and their staff too highly. Thank you Beauty and the boutique.
February 19, 2025
Unprompted review
Reply from Beauty and the Boutique
Oh, Sally, your beautiful words have truly touched our hearts! Thank you so much for taking the time to share your experience—it means the world to us. 💕
We are so grateful to have had the chance to support you, and it brings us so much joy to know that our customer service team could make things right for you. We pride ourselves on creating not just beautiful products but also genuine connections with our amazing community—and your kind words are the best reminder of why we do what we do! 🌟
From our beautifully packaged deliveries to our heartfelt customer care, every detail is crafted with love, and knowing that this has brought a little bit of joy to your day is everything to us.
Thank you for being such a valued member of our Beauty and the Boutique family. Your continued support means more than words can say, and we can’t wait to keep delighting you with wonderful products and experiences for many more years to come!💕
With love and BIG hugs from us all here at Beauty and the Boutique 💖 xoxox
Just received my order today the…
Just received my order today the mascara is amazing 💖 fantastic customer service..it's my new go to for makeup 💖
February 17, 2025
Unprompted review
Reply from Beauty and the Boutique
Oh wow, what a beautiful message—thank you so much, Katie! 💖 It makes us SO happy to hear that you’re loving the Doe Eyes Mascara and that your experience with us has been a great one. Knowing it’s your new go-to truly means the world! 🌟
Wishing you endless days of fabulous lashes and feel-good makeup moments. ✨
With love and BIG hugs from us all here at Beauty and the Boutique 💖 xox
This is the best beauty site I have…
This is the best beauty site I have ever used. I love Katie's advice as she is so honest and always looking for something new and better. I am over 50 and Katie's recommendations always work. Although I am in Ireland my orders arrive in a few days. I just love the products and tips. I spent years looking for the products that work for me. I love that she shows how everything works on her own skin. Am an absolute fan and my products (especially my delilah products ) are my all time favourites.
February 14, 2025
Unprompted review
Reply from Beauty and the Boutique
Aww, it’s SO wonderful to hear that we’ve helped you, Christine! Thank you for telling us – your kind words mean the world! 💕💖
You’re such a special part of Beauty and the Boutique - we're so happy to have you here with us and enjoying Katie's tips and recommendations!
We’re all wishing you a wonderful day!🌟
With love and very warmest wishes from all of us here at Beauty and the Boutique 💖
If I could give 10 stars I would
If I could give 10 stars I would! Where do I start! I bought the doe eye mascara & it is just incredible. It really does transform your lashes & gives me a real false lash look. Lasts all day long too so totally agree with the other review on this. You wont be dissapointed if you buy it. The girls at Beauty & the Boutique for me have to stand out as one of the best beauty companies out there! They're all just simply amazing. They really genuinely go above & beyond to provide advice, help & direction with any make up queries you may have & really help you to feel confident in what you do. The website is amazing with really great tutorials & you can actually watch the video of a product you are looking at being applied. Katie is just amazing in the way she explains things & gives off such a lovely genuine happy positive vibe that's infectious! I honestly can't recommend this company enough & really hope they grow in recognition within the industry they truly deserve. I feel I've discovered a real gem of a beauty company here that I'll be giving my business to over & over for years to come!!! Thank you all you lovely girls at Beauty & the Boutique. 🥰
February 13, 2025
Unprompted review
Reply from Beauty and the Boutique
WOW! Samantha! We're blown away by your incredible review!! 🤩
Firstly, we want to thank you from the bottom of our hearts for your lovely feedback; we're over the moon to hear how much you LOVE your new Doe Eyes Mascara! Katie has worked incredibly hard over the years to create this beauty gem for our wonderful community, so we're SUPER pleased to hear how much you're enjoying it! 💖
Your incredible feedback has warmed all of our hearts, Samantha! It's an absolute pleasure to be there to help with our customer's needs, and it's people like you who make us love what we do!
We pour so much love and care into everything we do at Beauty & the Boutique, from curating products to creating tutorials that genuinely help our community feel more confident in their makeup choices. Knowing that this has made a difference for you means the absolute world to us! 💕
And your kind words about Katie... Well, she’ll be beaming from ear to ear when she sees this! 😊 Her goal has always been to make beauty feel easy, joyful, and empowering, so hearing that you love her tutorials and how she explains things is the biggest compliment ever. 🥰🌟
We’re beyond grateful to have you as part of our Beauty & the Boutique family, and we can’t wait to continue bringing you products, tips, and advice that make you feel your most beautiful, confident self!
Thank you for being YOU, Samantha! ✨
The whole team is sending you the biggest hug and a massive thank you! 🤗🙏
With love and very warmest wishes from us all here at Beauty and the Boutique 💗✨ xoxoxox
‘Love Katie’ Doe Eyes Mascara,🤩
I haven’t changed my mascara in years… nothing seems to match it. Until now!
Congratulations this product is amazing. The intensity of Big Lash mascara but with a dainty wand that helps application and styling. I genuinely love it!
January 24, 2025
Unprompted review
Reply from Beauty and the Boutique
WOW, Sarah! Your beautiful feedback has popped the biggest smiles on all our faces 🤩
Thank you so much for taking the time to let us know how much you LOVE your new Doe Eyes Mascara!
Katie has worked incredibly hard to create this beauty gem for our fabulous community, so we're thrilled to hear how much you LOVE it, Sarah! 💖
Thank you for being YOU!!
Your love and support means the world to us 🌟
Wishing you a truly magical day,
With love and BIG hugs from us all here at Beauty and the Boutique 💖 xoxox
Best Customer Service I have ever experienced
The products are great and I love all Katie's makeup tips. Their customer service is out of this world. I have never come across such good care, quick response and their approach is totally in line with Katie's brand. Very uplifting.... Kudos to the team!!!
February 11, 2025
Unprompted review
Reply from Beauty and the Boutique
Oh Sandra, you really are the LOVELIEST!! 🥰 Thank you from the bottom of our hearts for taking the time to leave us such a gorgeous review.
We're over the moon to hear how much you're enjoying Beauty and the Boutique, all of your beauty treasures and Katie's tips and tricks - everything we do and create is with you in mind, so to know you love what we do, well it just makes us SO happy! ❤️❤️❤️
And thank you for such kind words about the team, too! We're all smiling from ear to ear hearing that we've been able to help and it's so special to us to hear we're doing a good job - thank YOU for making our day, Sandra! 🤩
Sending you lots of love, hugs and very warmest wishes from all the team here at Beauty and the Boutique 💖xoxo
Cosmic Glow
I have followed Katie’s tips on Beauty and the boutique and the comments I have had were so complimentary! I want to add that when I brought cosmic glow I got 2 because I knew the product would be great, I have been using it regularly for many months now and am still on the first one - it just doesn’t run out! I am so delighted by it, a little goes a long way. I use less make up than ever but my skin looks stunning (I am 58 by the way). Xxx
January 27, 2025
Unprompted review
Reply from Beauty and the Boutique
Oh, WOW! That’s too kind of you to share with us, Alison! What an amazing message to add some magic to our day ✨🌟
It means the world to know you're loving being a part of our community and that you're adoring the Love Katie Cosmic Glow Radiance Booster as much as we do - woohoo!!
We don’t know what we’ve done to deserve our amazing friends like you, but we’re so happy to have you here with us 🥰
Wishing you a wonderful day!
With love and very warmest wishes from all of us here at Beauty and the Boutique 💖
I bought the new Doe eyes mascara
I bought the new Doe eyes mascara. It is amazing. Being 58 my lashes aren't what they were and I rarely wear mascara on my lower lashes.
This product is fab. I now have a full lash look and had so many compliments it's been so positive. It's not cheap( well a lot more than I would normally spend, ) worth every one of the £24's
Great customer service and delivery.
February 1, 2025
Unprompted review
Reply from Beauty and the Boutique
YAY! Thank you so much for your lovely feedback, this means the world to Katie and all of us here at Beauty and the Boutique ❤️ 🥰 💞
We're so pleased you're enjoying Katie's new mascara, Love Katie Doe Eyes Eye Opening Mascara 💖
Your feedback is so helpful to us and to those in our community - thank you for helping us spread the Beauty and the Boutique love ❤️ You're the BEST ⭐️
Everything we do is for wonderful people such as you! We're so pleased we could help you in this way! ⭐️ 🥰
We couldn’t do what we do without your amazing support - we’re just SO happy to have you here as part of our journey with our new Love Katie brand! 💗
Sending lots of love from Team Beauty and the Boutique ❤ xox
Cosmic Glow &mii lipstick
Wow stumbled on Katie’s video one evening and was so impressed with her tutorial I ordered the cosmic glow and the lipsticks she was showing on the video. Very impressed product arrived quickly and was beautifully wrapped with a sweet treat too. I have watched several other videos of Katie’s and they are all great and quick and easy to do, well most😀. I will be returning to try buy other products for sure.
January 6, 2025
Unprompted review
Reply from Beauty and the Boutique
WOW!!! Rose, it’s official – our little community is the loveliest in the world, so thank you for being a part of it and for sharing this gorgeous review - it's made our day!💞
We're thrilled to hear how much you're enjoying Beauty and the Boutique, all of your beauty treats and our tutorials, Rose, thank you SO much for sending us all this love and support, it really does make us so happy😊
Beauty and the Boutique means the whole world (and more!) to us, and your kind words are our inspiration and our motivation. So, thank you again!
Have a beautiful day!🌸
With love and very warmest wishes from all of us here at Beauty and the Boutique 💖
Fantastic products
I have ordered a few items from Katie and they are all wonderful , packaged so nice also . The under eye perfector is amazing , covers my dark circles and I feel so much better using it . The eye pencil also is great and the list could go on and on . Thank you for your lovely products
January 14, 2025
Unprompted review
Reply from Beauty and the Boutique
That’s GREAT to hear! Thank you SO much for your gorgeous message; this makes us so happy 💞
We're over the moon to hear how much you LOVE all your new beauty treasures!
And thank you for sending us so much kindness, love and support – you really do mean the world to us!
Have a wonderful day!
With love and very warmest wishes from all of us here at Beauty and the Boutique 💖 xox
Fantastic experience
Fantastic experience! After seeing the videos on my FB I finally caved and bought some items. It was with some trepidation as buying stuff as a result of seeing on Facebook has never been a good experience for me! However, Beauty & the Boutique exceeded all expectations in every way. Order arrived quickly, everything individually wrapped in the parcel, beautiful presentation, with more information about how to use them. And the products are great! Can’t recommend highly enough. Well done Beauty & The Boutique!
January 2, 2025
Unprompted review
Reply from Beauty and the Boutique
Ahhh, that’s WONDERFUL to hear, Christine! And what amazing feedback – thank you so much for taking the time to share this with us, we really are so pleased that you've had such a great experience with us here at Beauty and the Boutique! 💗
Knowing that you’re happy is the most important thing to us and it’s really put a spring in our step!
Thank YOU for being part of Beauty and the Boutique - we couldn't do any of what we do without you!
Wishing you a beautiful day🌈
With love and very warmest wishes from all of us here at Beauty and the Boutique 💞
Great!
I have used this company for about 2 years now and I have always been impressed by the service I receive. I love the tutorials to guide you on the products, they are such a big help!
January 3, 2025
Unprompted review
Reply from Beauty and the Boutique
Oh Dina, thank you SO much for such gorgeous feedback 🥰 you're amazing and we truly couldn't do what we do without your love and support! ❤️ Thank you for cheering us on and for being such a special part of Beauty and the Boutique - it truly warms our hearts to know how much you're enjoying what we do ❤️💫 Sending BIG hugs and heaps of love from all the team here at Beauty and the Boutique ⭐️xoxo
Game changers …
I first discovered this company a few year’s ago. One night I was stuck at home feeling a bit bored and I saw a make up tutorial on Facebook. It was SO good and so well taught I found myself reaching for similar products from my own collection and following along. I learned how to use concealer around my eyes and how to do my eyebrows - yes it makes a huge difference. How to highlight my face and that wonderful Dome highlighter gives my 66 year old face a lovely youthful glow, in hospital, looking pasty, I dotted in a little of Katie’s blush and immediately the woman in the next bed wanted to know what I’d used and ordered. The products are great. Really good and they are long lasting. I recorder as they are now ‘my’ products!
The tutorials are fun to watch and easy to follow. You can use your own products but obviously will want to buy BatB’s. They are worth it and they last for ages.
The company is easy to deal with as messages get replied to very fast and any problems resolved immediately. I have never had a problem. Their products arrive so fast that if they don’t I sometimes have to chase. But then they arrive next day. I’d say they arrive within a week.
I can’t say enough really. They have given me confidence in my own appearance. And I love doing my face now.
Oh their Dome powder highlighter is the best product in the world.
January 1, 2025
Unprompted review
Reply from Beauty and the Boutique
Oh, WOW! This has truly made our day 🥰 Christine, thank you SO much for taking the time to share such sweet, kind and thoughtful feedback with us!
It truly means the world that you feel inspired and empowered by Katie's tips and recommendations - nothing makes us happier than knowing our community is happy 💕
Your support means the world to us and we’re so glad you’re on this Beauty and the Boutique journey with us! We can't thank you enough 🌸
We’re all wishing you a truly magical day!
With love and very warmest wishes from all of us here at Beauty and the Boutique ❤️✨
Cosmic glow
Thank you for quickly shipping your beauty product, cosmic glow. My mum had her eye on your range for a while and I decided to treat her for Christmas, safe to say you and your team do not disappoint! Everything from the thoughtful packaging to the quality is perfect, have a wonderful Christmas! 🎄✨
December 20, 2024
Unprompted review
Reply from Beauty and the Boutique
Oh Rhianna, you're just SO wonderful! Thank you from the bottom of our hearts for taking the time to let us know how much you're enjoying Beauty and the Boutique 🥰💞 We hope your mum loves all of her new beauty treasures for Christmas - it means the world to us to have such wonderful friends like you both cheering us on! 💖 Wishing you a magical Christmas from all the team here at Beauty and the Boutique 🎄⭐️💫xoxoxo
Absolutely amazing products and second…
Absolutely amazing products and second to none customer service. Alibi foundation is a game changer. Love all the tips, thank you xx
December 17, 2024
Unprompted review
Reply from Beauty and the Boutique
WOW!! We couldn’t be happier to hear that! Thank you SO much for your kind words!💖
We’re so glad you’re enjoying Beauty and the Boutique – we’re so delighted to have you here with us.
Wishing you a magical rest of the day!✨
With love and very warmest wishes from all of us here at Beauty and the Boutique 💞💗
Amazing products and really informative…
Amazing products and really informative tutorials. I have worked in the beauty industry but Katie's advice has really helped me update my look. I have bought a few products and especially love cosmic glow, just ordered another two as can't bear it to run out and not have any. I love the fact that Katie encourages you to use make up you already have so you don't feel you are been over sold too. I have just ordered some more products and can't wait to try them. Also you get an amazing customer service, I had a problem with an eyeliner which was rectified with no fuss. Amazing company, amazing products, amazing advice.
December 17, 2024
Unprompted review
Reply from Beauty and the Boutique
WOW, you’re so lovely, Jayne! We’re all so incredibly touched by your kind love and support💞 It's put the BIGGEST smiles on our faces to know how much you're enjoying the Love Katie Cosmic Glow Radiance Booster too - it's an absolute staple in our makeup bags so it's made our day to know you love it 🥰🤩💞
Thank you SO much for cheering us on, and for being such a wonderful part of our wonderful little Beauty and the Boutique community, we love having you here and we’re so grateful for you 💖
Have a wonderful day!
Sending heaps of love and big hugs from Team Beauty and the Boutique💖
Fantastic customer service
I love everything I have bought from this company and I just wanted to praise their customer service. I had an amazing response when I had an issue with a delivery. They chatted to me online over the weekend and my products arrived a few days later. And it wasn’t a chat bot…it was a real person-he ce the good experience. Keep up the good work.
December 7, 2024
Unprompted review
Reply from Beauty and the Boutique
Ahhh, that’s WONDERFUL to hear, Emily! And what a sweet message – thank you so much! 💗
We're so happy our Happiness Team were able to make things right for you and that you received your beauty treats safely 🥰 Knowing that you’re happy is the most important thing to us and it’s really put a spring in our step!
Wishing you a beautiful day 🌈
With love and very warmest wishes from all of us here at Beauty and the Boutique 💖
1000 Star Review - Amazing Products & Customer Service!!
I have recently enrolled on an ILM Executive Coaching & Mentoring course, which will require a lot of face to face meetings and/or conference calls with clients, so thought I would treat myself to some new make up and skin care products, to help give my confidence a little boost.
I have been watching a lot of the Beauty and the Boutique tutorials on Facebook and have been really impressed with the products that have been showcased, but was also swayed by the friendly and bubbly nature of Katie and her team.
I was only going to buy a couple of products, but when there was an offer of 20% discount for buying 3 or more items, I thought it would be rude not to accept (at least that was my justification :)).
The ordering process was a breeze, communication and follow up support were absolutely first class. Had a minor glitch with the delivery service (not the fault of Katie or her team), which was resolved immediately and without any issue - I was even given a refund on the postage, as I had paid for next day delivery and the delivery company let them down.
The products were delivered very quickly (even with the slight glitch) and were even better than I had hoped for - the whole experience was wonderful from beginning to end - I even received some Love Heart sweets, which was a really lovely touch.
Although the quality of the products are amazing, what impressed me the most is that the team are so genuine and authentic - they are extremely passionate about their business, and care deeply about their customers. It comes across in their online videos, but also in their email correspondence when they helped to resolve the delivery glitch.
I highly recommend using this company and will definitely be ordering again in the future.
Thank you so much - please keep up the amazing work!!
November 6, 2024
Unprompted review
Reply from Beauty and the Boutique
Wow, WOW, WOWWWW!!! To say you've made our day with this GORGEOUS review is an understatement, Sarah! 😍❤️⭐️ You're AMAZING and we can't thank you enough for taking the time out of your day to leave such kind words - we feel so incredibly lucky to have your support and for being on this journey with us 🥰✨
We're delighted to hear how much you're enjoying all of your new beauty treasures and all that we offer here at Beauty and the Boutique - we couldn't do any of what we do without wonderful friends like yourself - so thank YOU for being such a special part! 😘
You've truly blown us away today, Sarah, so thank you once again for putting the BIGGEST smiles on our faces and for showing us so much love and support, you're the BEST!
Wishing you a beautiful day,
Sending BIG hugs and heaps of love from all the team here at Beauty and the Boutique 💖xoxoxo
First time ordering
First time ordering and I cannot stress how helpful and quick to respond to any queries they have been. Products beautifully presented when delivered promptly.
Thank you very much. X
November 1, 2024
Unprompted review
Reply from Beauty and the Boutique
Firstly, Glenis, a huge warm welcome to Beauty and the Boutique 💕
What an amazing message to add some magic to our day - you've popped the biggest smiles on all our faces!✨🌟
We don’t know what we’ve done to deserve our amazing little Beauty and the Boutique community, but we’re so happy to have you as part of it!
Wishing you a wonderful day!
With love and very warmest wishes from all of us here at Beauty and the Boutique 💖 xoxox
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