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Beauty Base Reviews 5,771

•
TrustScore 4.5 out of 5

4.7

Beauty & Well-being
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Review summary

Created with AI, based on recent reviews

Looking at 602 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices, often finding products significantly cheaper than elsewhere, and appreciate the wide selection of items available. The delivery service is consistently highlighted for its speed and efficiency, with many orders arriving quickly and within the quoted timeframe. Reviewers also commend the careful packaging, ensuring products arrive well-protected and in perfect condition, and find the ordering process on the website to be clear and easy to navigate. However, some customers experienced issues with delivery, including missing parcels and delayed dispatch, leading to poor communication and a lack of resolution. Additionally, a few people received products that were either leaking, damaged, or not as expected, with some reporting difficulties with customer service regarding refunds for these items.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting great prices and authenticity,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Price

Clients share positive opinions on price, with many reviewers consistently finding products significantly... See more

Order

Reviewers mention positive feedback about their orders, with many finding the ordering process quick, easy,... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, great, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beauty Base was one of them ads that popped up on Instagram, so you’re always a little apprehensive. Fear not however, they dispatched and delivered within two days! Item was well packaged and much ch... See more

Rated 5 out of 5 stars

I am a happy customer and also a returning one at that. I'm always dubious when it comes to getting great deals online and I like to think I have the edge on being safe, but you never can be sure. Wel... See more

Rated 5 out of 5 stars

The delivery arrived within the tome and date quoted. The free gift and sample was lovely. Maybe a same idea would be over certain amount Maybe give more free samples especially for customers who are... See more

Rated 5 out of 5 stars

Really good offers on a lots of items & speedy delivery. A very happy customer. Thank you so much beatybase. I will definitely buying from beautybase again.

Company details

  1. Beauty & Well-being

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great product

Great product, arrived in the specified time and tracking available. The lip balm I ordered is as described and i love it

February 2, 2026
Rated 1 out of 5 stars

Poor customer service

Sent me a perfume that smelled nothing like the original then customer service were reluctant to refund me. I had to pay delivery and return costs for an item I could not use.

January 14, 2026

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