Beauty Base Reviews 5,770

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 599 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent products, noting the great prices and value. Many people highlight the speedy and reliable delivery service, often mentioning that items arrive quickly and are well-packaged. The ordering process is consistently described as easy and straightforward, with many consumers appreciating the user-friendly website. However, some customers also mentioned issues with delivery, including delayed or missing parcels and poor communication from customer service regarding these issues. A few other people also felt that some products, particularly perfumes, did not smell authentic or arrived with damaged packaging, raising concerns about product quality.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and value. Customers frequently praise the... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the super fast and quick... See more

Price

Users describe positive interactions with price, consistently highlighting that products are significantly... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process quick and easy, with... See more

Service

Consumers consistently report positive experiences with the service. Many praise the excellent and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beauty Base was one of them ads that popped up on Instagram, so you’re always a little apprehensive. Fear not however, they dispatched and delivered within two days! Item was well packaged and much ch... See more

Rated 5 out of 5 stars

Really good offers on a lots of items & speedy delivery. A very happy customer. Thank you so much beatybase. I will definitely buying from beautybase again.

Rated 5 out of 5 stars

The delivery arrived within the tome and date quoted. The free gift and sample was lovely. Maybe a same idea would be over certain amount Maybe give more free samples especially for customers who are... See more

Rated 5 out of 5 stars

Clear and easy to order from the website. Excellent delivery and packaging. Daughter delighted with this perfume. I was pleased with the price and the free sample! Quality was excellent will definit... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Disappointed customer

As you can see, I ordered something from beauty base 29th of December if she’s now the 9th of January and I still have not received my goods so I would either like a refund or to resend the goods that I ordered please notice that the address that they are going to is different to the billing address

December 29, 2025
Rated 5 out of 5 stars

Excellent company great product…

Clear and easy to order from the website. Excellent delivery and packaging. Daughter delighted with this perfume. I was pleased with the price and the free sample! Quality was excellent will definitely use Beauty Base again.

December 4, 2025
Rated 1 out of 5 stars

The ordering process was seamless but I…

The ordering process was seamless but I do not think that the perfume I purchased from them is legitimate. It does not smell the same as it does on me when I spray it from reputable store. The packaging looked cheap & on the bottle the jimmy Choo logo did not have a gap in between those word. The whole quality of the item is suspect to me.
I should’ve known there was a problem as another item in this order had the seal already broken, this item was cheap and they have said that they will refund this. Sadly, I’ve only just checked the perfume and saw all the discrepancies.
I can now NEVER, order from this company again

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

First Purchase

I hadn’t used Beauty Base before but saw a perfume that my granddaughter likes so decided to buy it from them. It was so quick and easy to order and the delivery was very quick. I would definitely buy from Beauty Base again.

December 2, 2025

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