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3.8
117 reviews
Replied to 20% of negative reviews
Typically takes over 1 month to reply
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Reply from BEAUTYCOS.fr
Hello,
We are sorry to hear that one of the products arrived damaged.
We have replied to your e-mail and are currently awaiting your response. We look forward to hear from you so we can continue the case.
We wish you a great day.
Best regards, Malene
Terrible service. The website says that my order(9000002214) has been shipped. But the transport service informed me that the parcel was not handed over to them by the sender
Reply from BEAUTYCOS.fr
Dear Unal,
Thank you for the review. Unfortunately we had a small delay with packing orders, and we are very sorry for the inconveniece this has caused you. You placed the order on June 3rd in the evening and your order was packed June 6th and picked up by DHL the same evening. It was delivered yesterday and we hope it arrived safely to you. Please do not hesitate to contact us if you experience any problems, we are ready to help you. We hope you will update this review to show the full experience.
We wish you a great day.
Best regards Malene
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