Beautyfrench Reviews 209

TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do not order from them. This is a complete scam. They did not deliver anything and refused to refund me.

Rated 1 out of 5 stars

I ordered 8 skin creams for Christmas gift 16 days ago. Did not hear re: shipping for over a week, so I wrote to them to ask to cancel the order. No response. Finally got a UPS tracking number, and no... See more

Rated 1 out of 5 stars

Ordered more than 3 weeks ago, received an incomplete order in a box tampered. The company refuses to send me the missing items at their expense. The only way to get my complete order is to pay an e... See more

Rated 1 out of 5 stars

Beware! I ordered from them approximately one month ago, I payed €96 (a good price) for three bottles of perfume, have still not received my purchase, their guest tracking does not work and when I mai... See more

Company replied

Company details

  1. Wellness Center

About Beautyfrench

Information provided by various external sources

About

www.beautyfrench.com is a French company located in Paris. 
We specialize in selling top quality French brands cosmetics at discount price, up to 70 % off
Description
BeautyFrench.com is specialize in selling top quality french brand at discount price.
Skincare, makeup and fragrance at discount prices up to 70% off !

 


Contact info

1.1

Bad

TrustScore 1 out of 5

209 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brill..

Fantastic all round service products and prices of course. Please dont hesitate to use Beautyfrench...! You can rely on them.

January 15, 2015
Unprompted review
Rated 4 out of 5 stars

Great service!

I bought a gift to my mother from the Beauty French, which was traveling to the destination in Europe for a month, but only probably because of the festive period. My mother was very pleased with the quality of the perfume, comparing to the same brand she usually used to receive from Amazon, which we can say now wasn't a real product. So, I am really happy with the service and decent products. Merci!

January 5, 2015
Unprompted review
Rated 4 out of 5 stars

too much plastic!

I was quite pleased with the service and the prices are good. My only objection was that the package arrived like a fat balloon, far too much plastic bubble wrap packageing and even the envelope was plastic. I am a very active re-cycler and I'm pretty sure it could have just as easily been safely packed in paper packing which is far easier to re-cycle. One for the suggestion box!

December 21, 2014
Unprompted review
Rated 5 out of 5 stars

Very efficient service!!!!

I order some beauty creams from this supplier and I was really impressed by the efficient service provide. No doubt that I would order from "Beauty French" again. Many thanks to them.

November 26, 2014
Unprompted review
Rated 2 out of 5 stars

Disappointed

I have been waiting for the arrival of my purchases but to date still nothing. I ordered from other sites at the same time and received the goods ages ago. Feel quite disappointed with the service.

October 24, 2014
Unprompted review
Beautyfrench logo

Reply from Beautyfrench

Hello,

i am sorry to learn that you have not received your parcel.
In fact i just consult your tracking number and according it the address is incorrect, the parcel is coming to us.
Can you confirm to us your address please ?

Rated 5 out of 5 stars

Great Gatineau prices

I love Gatineau products and it was such a bonus to find them at an amazing price. The duo pack is excellent value for money and it was delivered free of charge. I will definitely be buying more products from Beauty French.

September 29, 2014
Unprompted review
Rated 1 out of 5 stars

Item not received.

Hi Leanne Gebhardt,

Your order with the reference 1F6DUX5HI - In transit

Your order with the reference 1F6DUX5HI is currently in transit..

You can review your order and download your invoice from the "Order history" section of your customer account by clicking "My account" on our shop.

If you have a guest account, you can follow your order via the "Guest Tracking" section on our shop.

Beauty French powered by PrestaShop™


Hi,

The email above was sent on the 4th Sept 2014.

I still haven't received my order. How much longer will it be ?

Regards,

Lee Gebhardt.

September 18, 2014
Unprompted review
Beautyfrench logo

Reply from Beautyfrench

Hello,

First of all thank you for your purchase.
I am sorry to learn that you have not received your parcel yet, but don't forget that we are french so we ship from France and Australia is a big country.
I can tell you that the parcel arrived 13th september, so i am sure that you will receive it very soon.

Thank you for your ongoing patience in this matter.

Kind regards,

Rated 5 out of 5 stars

Great product & service

I have no hesitation in recommending Beauty French,
They delivered as promised, even to the other side of the world in reasonable time. The products were as advertised & well packaged.
I shall use them again.
Regards,
Greg , Sydney, Australia

August 14, 2014
Unprompted review
Rated 5 out of 5 stars

Great service

Very satisfied with this site, wish it had more products, but for the prices it offers, you can't complain.

August 13, 2014
Unprompted review
Rated 5 out of 5 stars

fast efficient reliable

What a find by searching for my favourite product online. Exactly what I wanted and at a price I couldn't believe. Will definitely use them again have put the site on my favourites lis.

August 13, 2014
Unprompted review
Rated 4 out of 5 stars

good price

I was told that the fragrance didn't last as much as the same product I bought from another dealer. I thought that maybe the hot weather was the problem because we perspire more.i will probably see the difference in winter.

July 17, 2014
Unprompted review
Rated 4 out of 5 stars

Efficient service.

It was easy to order and the product advice given when it was dispatched and a constant tracking system of the products if so desired. A good company to deal with.

July 17, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service, speedy delivery.

Thank you very much indeed, both my mum and my cousin are delighted with the perfume, I will be ordering one for myself in a near future as the one I have is nearly finished. Keep up a good work.
The product arrived quickly and was wrapped up to such a quality that there were no damages to the boxes whatsoever. Considering both fragrances were a present I was delighted that there was no damage to them whatsoever. THANK YOU.

June 21, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look