Beauty From Bees Reviews 

181
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the products for their high quality, natural ingredients, and effectiveness in improving skin and hair health. Many people appreciate how the items deliver on their promises, leaving skin feeling soft, hydrated, and healthy. The customer service team consistently receives praise for being incredibly helpful, responsive, and genuinely caring, often going above and beyond to ensure a positive experience. However, some people found certain products greasy, not absorbing effectively, or failing to provide expected hydration, with a few noting overwhelming scents. A small portion of customers also experienced initial dissatisfaction with order tracking or shipping.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing it as helpful, courteous,... See more

Order

People report ambiguous experiences with order, with some customers expressing satisfaction with the quick... See more

User experience

Customers consistently note positive experiences with user experience, with many finding products easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with BFB has been wonderful. I'm absolutely in love with their face oils and body serums. My personal recommendation would be to use the products very sparingly; a little bit goes a lon... See more

Company replied

Rated 5 out of 5 stars

I’ve been using the hair care and body serum from Beauty From Bees, and both are standouts. Hair care: Softens instantly, reduces frizz, and adds a natural shine without feeling heavy. My hair loo... See more

Company replied

Rated 5 out of 5 stars

Beauty from Bees products are now the staple on my own "beauty" shelf - I love every one of them, appreciate that they are shipped so quickly, and that I’m supporting a top notch Canadian company. I n... See more

Company replied

Rated 5 out of 5 stars

I made a purchase with Beauty from Bees, but I did not receive the discount. I wrote to inquire & received a response very quickly. They explained the discount had expired the day before, but would st... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetic Products Manufacturer
  5. Cosmetics Store
  6. Toiletries Store

Written by the company

Beauty From Bees is a Canadian company dedicated to creating natural, handcrafted skincare products using pure, ethically sourced bee ingredients. Founded by a passionate mom of four, we emphasize sustainability and ethics in all aspects of our business. Our product line includes hair care, skin care, body care, and baby care, fragrances and more that harness the power of 100% natural ingredients. Committed to quality and environmental responsibility, Beauty From Bees aims to promote health and beauty through nature's own remedies.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

181 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(181)

158 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication

I had some issues with the delivery of my products. Customer service was exceptional at helping to resolve. There was great communication. I will definitely buy from this company again.

March 26, 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much for sharing, Leslie! We are so happy we were able to help!

Rated 5 out of 5 stars

The best skincare products!

I absolutely love Beauty from Bees products! They work great and only have good ingredients. You can have amazing skincare without having to compromise your health!

March 20, 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much! We are so happy to hear this!

Rated 1 out of 5 stars

BEAUTY FROM BEES

BEAUTY FROM BEES - March 2026

Product Experience & Refund Concern – Beauty From Bees

I am writing an honest review to share my experience with the Beauty From Bees Body Crème and Serum and the subsequent return process.
Unfortunately, I was very disappointed with the products. Even when applied sparingly, the crème and serum felt excessively sticky and the texture is overly oily, and rather than absorbing, it remains on the surface, leaving a greasy, sticky, shiny film. My skin did not feel nourished—only coated and unpleasant. Additionally, the product transferred onto my leather sofa, leaving behind a residue - needless to say, I had to clean myself from the product and my leather sofa.
Based on this experience, I cannot recommend this product. It did not meet expectations, and I feel my purchase was a poor use of my money. Don’t believe the social media hype.
While I did proceed with returning the items, the process added to my dissatisfaction. I was required to pay out-of-pocket for return shipping in order to receive a refund.
This is especially concerning given the company’s stated 30-day satisfaction guarantee, which emphasizes a commitment to ensuring customers are fully satisfied or that they will “make it right.” In my case, the additional pay out of pocket return cost does not reflect that promise.
Overall, my experience with Beauty From Bees has been disappointing, both in terms of product performance and customer service. Based on this experience, I would strongly caution others to review the return policy carefully before making a purchase.

March 19, 2026
Unprompted review
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Reply from Beauty From Bees

Hi Karen! I am so sorry to hear that you didn’t love the products that you tried! I’d love to work with you to resolve this. Please reach out to Kelsey@beautyfrombees.ca and I will be happy to help!

Rated 5 out of 5 stars

Recommended by a friend

A friend had recommended this company‘s body serum. I took my time to read about this, and searched through reviews. I was most skeptical, not about it not working but being an oil base product, also leaving oil stains on my clothing and linens. Not only does this work absolutely fantastic for my dry skin, I am very happy with how all of my fabrics look after wearing this serum, no oily stains or spots on any of my clothing and I wear a lot of white! So thrilled that I have found this company, thank you for making such beautiful, and safe products! I’ll be back.

March 1, 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much! We are so happy to hear that you are loving the products that you have tried!

Rated 5 out of 5 stars

Great products

Great products. Only thing is trust for myself and even my pup!

March 5, 2026
Unprompted review
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Reply from Beauty From Bees

We are so happy to hear this! Thank you for taking the time to share your experience!

Rated 5 out of 5 stars

I’m so impressed with this company

I’m so impressed with this company! The customer service is absolutely excellent friendly, responsive, and genuinely helpful. On top of that, the products exceeded my expectations. Since using them, my skin has never felt so soft and healthy. You can really tell they care about quality. I highly recommend them to anyone looking for skincare that actually delivers results.

March 3, 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much! We are so happy you are loving your results!

Rated 5 out of 5 stars

Zero chemical products that leave you…

Zero chemical products that leave you smelling and feeling great, with super fast shipping and great customer service.

What’s not to like? :)

Try the serum. You won’t regret it.

March 4, 2026
Unprompted review
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Reply from Beauty From Bees

Thanks so much, Andrew! We’re so glad you’re loving it!

Rated 5 out of 5 stars

Beauty from Bees body serum is truly an amazing product!

Beauty from Bees body serum is truly an amazing skin care product! I am a 65 year old man with lots of sun damage, skin cancer issues, and a bit of rosacea. I have been applying their body serum to my face and bald head and it has reduced overall redness and winter dryness dramatically. A little goes a long way and it is highly moisturizing. My skin is much more smooth and healthy looking. Definitely recommend this product and the company in general!

March 4, 2026
Unprompted review
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Reply from Beauty From Bees

Thanks so much! We are so happy to hear you’re having such great results with our formula!

Rated 5 out of 5 stars

Product is wonderful

Product is wonderful . Our whole family uses multiple products. Kids really enjoy the bubble bath. The ladies with Customer Service were friendly and knowledgeable. Have recommended product to a lot of Family and Friends.

March 4, 2026
Unprompted review
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Reply from Beauty From Bees

Thank you! We are so happy to hear you are all loving it! 😍

Rated 5 out of 5 stars

I had one of the best customer service…

I had one of the best customer service experiences ever, and I felt compelled to share. From the beginning, the team was responsive, and genuinely kind. They listened to my concerns, answered all my questions, and made sure I felt valued as a customer.
What truly stood out was how quickly they resolved my issue. It’s rare to find a company that combines friendliness with such a high level of professionalism.
Their dedication to customer satisfaction is obvious, and it made the entire experience stress-free and pleasant. Exceptional service like this builds real trust and loyalty. I would absolutely recommend Beauty From Bees to anyone looking for a company that truly cares about its customers.

March 2, 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much! We are so happy we were able to take such great care of you, and that you’re loving your products! ❤️

Rated 5 out of 5 stars

My skin has never looked better

My skin has never looked better! Brighter, softer and healthier than ever.
Equally as impressive as their products is the customer service. The team was responsive, knowledgeable and genuinely invested in helping me find the right products for me.
So happy to have found a skincare company that has both quality product and customer care.

February 20, 2026
Unprompted review
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Reply from Beauty From Bees

Thank you! We are so happy you are loving our products and are customer care!

Rated 5 out of 5 stars

I recently had an issue with tracking…

I recently had an issue with tracking my order - the tracking would not update and the courier stated a delay. I reached out to customer service and they went above and beyond to get my order pushed to their claims team for investigation. It was only 2 days waiting and they had my package delivered. As a small business I’m beyond impressed with how much they are willing to go above and beyond so quickly to help ther customers. This company not only provides amazing products (mascara 😍) but provides amazing care too.

February 27, 2026
Unprompted review
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Reply from Beauty From Bees

Thank you! We are so glad we were able to help!

Rated 2 out of 5 stars

I first started using a small bottle of…

I first started using a small bottle of the citrus, flavored body serum, and I loved it all. I did get some itchiness from it. I thought it was because my skin was overly dry and once I left off the dead skin, the itchiness would go away, but it has not after I ordered a larger bottle in a different flavor of the vanilla. I continue to have itchiness and burning and scratching feels like my body is covered in pins and needles just random so I think there’s too much of the oils with the combination of citrus and lavender and rosemary that my skin is not able to acclimate too so unfortunately I’m going to have to stop using the product. I’ve asked for a refund. The bottle was $75. I’ve barely used a quarter so I’m hoping they will comply and send me a refund. I love the smell. I love the way it makes my skin soft but I cannot deal with the itching.

February 1, 2026
Unprompted review
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Reply from Beauty From Bees

Hi! Thanks so much for sharing your experience. I see that you had previously reached out to our Customer Service team to let them know that you were enjoying the Body Serum when paired with the Shower Scrub! Please watch for an email from kelsey@beautyfrombees.ca. I'd love to know more about your concerns so we can work to make this right!

Rated 5 out of 5 stars

Great customer service

Great customer service. Always so helpful

February 27, 2026
Unprompted review
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Reply from Beauty From Bees

Hi Deborah! Thanks so much! We really appreciate you taking the time to share your feedback ❤️

Rated 5 out of 5 stars

Updated edit

Company did not honor their advertised promotion of free 8 oz serum for orders of $125 or more. I wanted to return the products after receiving my order and realizing it wasn’t included but I received an email stating I would have to pay shipping and “custom” fees. They lost all future business from me due to this and the lack of customer care/service.

Update edit. Personally received a call from customer service a very fair resolution. I will continue to order.

February 22, 2026
Unprompted review
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Reply from Beauty From Bees

Hi Patti! I am so sorry about this disappointment! I understand your frustration that you were not able to claim the Free Body Serum advertised on your order. I would love to help more with this. Please watch for an email from Kelsey@beautyfrombees.ca

Rated 5 out of 5 stars

Great quality product with natural ingredients that deliver

The company is very good in all aspects, starting with great customer service and most importantly, providing customers a very good quality product. I am so happy to be using a chemical free body serum that has pure, natural ingredients that haven't been watered down. It leaves your skin very soft and supple and you only need a small amount. I ordered the sweet vanilla and the orange scent and they both smell very good. I am looking forward to trying more products. This Canadian company is amazing!

February 24, 2026
Unprompted review
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Reply from Beauty From Bees

Hi Rose! Thank you so much for such kind words! We are so happy to hear that you were so satisfied with both our products, and our customer care, and we really appreciate you taking the time to share that feedback here! Have a great day!

Rated 3 out of 5 stars

The shampoo made my hair dry

I have an itchy scalp and a high hopes for the shampoo, but it made my ends very dry. I couldn't figure out why until I read that baking soda can damage your hair. There is some baking soda in this product. But the conditioner is nice.

February 13, 2026
Unprompted review
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Reply from Beauty From Bees

Hi Donna! We are so sorry to hear that you didn't love our Shampoo for your hair! Our formula is designed to really nourish and hydrate strands, with Baking Soda added to cleanse and purify! We do offer a complete satisfaction guarantee! Please reach out to me at kelsey@beautyfrombees.ca and I will be happy to help!

Rated 5 out of 5 stars

Their body serum is amazing

Their body serum is amazing. Leaves my skin hydrated and soft plus it smells like heaven. Felt weird at first when I applied it on wet skin but I got quickly got used to . Their Body serum does exactly as advertised. I will definitely buy again.

February 11, 2026
Unprompted review
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Reply from Beauty From Bees

Thank you! We are so happy to hear you are enjoying it! 🥰

Rated 5 out of 5 stars

Just got my first order from Beauty Fro…

Just got my first order from Beauty From Bees. I accidentally made 2 orders and customer service was FANTASTIC! Definitely get 5 stars for that. Couldn’t be happier with the results, and the shampoo and conditioner smell amazing. Can hardly wait to see what the results are. My sister in law raved about Beauty from Bees, so both my sister and my mom made an order, and they are both happy as well.

February 1, 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much, Naomi! We are so happy to hear that you were so happy with our products and our customer service! We really appreciate you taking the time to share this feedback!

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