Facial treatment appointment Staff members friendly and very welcoming Coat hanged up for you non arrival and offered chilled wellness drink before treatment Beauty Hideout ladies do all my... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve know Chantelle for many years now and she’s nothing but professional when it comes to her business and looking after her clients. Making sure they feel comfortable throughout their appointments... See more
I had my rest facial with Derma-planing with Chan yesterday. She was brilliant!! Was kind enough to inform me and communicate when she was running a little over time with a previous client. I thorough... See more
I had the summer ready package which included a hydra facial, body scrub, foot spa and two fat dissolving injections and I must say it didn’t disappoint. The therapist went through each treatment with... See more
Company details
Written by the company
At Beauty Hideout, we are a results-driven skin and wellness clinic based in Romford, offering advanced aesthetics alongside holistic wellness treatments. Our services include corrective facials, clinical peels, microneedling, lymphatic drainage massage, IV drip therapy, and yoga & breathwork sessions — creating a space where skin health and overall wellbeing meet. We believe true confidence comes from feeling good both inside and out. That’s why our approach combines targeted skin programmes for concerns such as hyperpigmentation, acne and texture, with detoxifying lymphatic treatments, nutrient IV support, and restorative yoga practices designed to reset the body and mind. Beauty Hideout is more than a treatment clinic — it’s a sanctuary. A calm, premium environment where clinical expertise meets holistic care, and every client receives personalised guidance, honest advice, and visible results.
Contact info
124 North Street Romford, RM1 1DL, Essex, United Kingdom
- 07427237203
- info@beautyhideout.com
- beautyhideout.com
I went twice for a hydrfacial and I…
I went twice for a hydrfacial and I have a huge mark left on my face. It seems the lady used very hard suction that it has damaged my skin underneath and now 6 months later the skin still hasn't healed. I had to visit 2 different dermatologist to get advice and both said my skins barrier has been compromised.
The owner has extreme attitude and is very rude!
I would never go here again
My review is not dishonest!! My facial was done by Sarah. Instead of apologising and accepting your mistake, you are calling clients a liar. Says alot about you than me.
Safe to say after your response Id never book you again and will be telling family and friends too!

Reply from Beautyhideout
Amazing experience to start my Birthday…
Amazing experience to start my Birthday Chan was fabulous a natural healer … I was totally relaxed and pampered from head to toe ,will be back again very soon .Than you so so much .

Reply from Beautyhideout
Very friendly and I can see the…
Very friendly and I can see the difference in my skin after the bye bye acen facial. I will recommend definitely

Reply from Beautyhideout
Beauty Hideout Delivers Excellent Service & Treatments
Great relaxed environment with Sarah providing an excellent treatment. Lots of parking options within a couple of minutes walk and also public transport options too. Sarah is confident and knowledgeable with excellent skills to put you at ease. I love the upbeat happy background music too.

Reply from Beautyhideout
Definitely Recommend...you will not regret it. GO!
First time going to Beauty Hideout and I will definitely be going back. The whole atmosphere was lovely, I was relaxed and my skin was glowing. The icing on the cake is how lovely Chan who did my facial was, so sweet. She had promised to send me list of skin care I can try after asking me what I want to achieve with my skin and she did as she promised. Overall, it was a great first experience. Excited to start this skin care journey with Beauty Hideout. Thank you Chan ❤️

Reply from Beautyhideout
Excellent
I do not know much about skin care Sarah helped me to understand what the treatment does and recommended a skin care routine for when I’m at home. I will be booking again soon.

Reply from Beautyhideout
I loved my facial treatment. Thank you! -Lily x
I got a facial done and it was the best! My first experience having a facial so I was nervous but the lovely lady who done my treatment was very gentle, kind and communicative. I left GLOWING with much clearer skin than I had prior to the facial. I will definitely be back - Lily x

Reply from Beautyhideout
My first experience here and what…
My first experience here and what charming lovely ladies. The Deena plane was a very different treatment for me and it was thorough and my skin felt so smooth afterwards. My only comment is not having even a small sign on the door meant we spent alot if time and pressure trying to find the location which seems crazy. If they do want to be nameless then ensure you answer the phone to lost clients.

Reply from Beautyhideout
Had my 1st facial for quite some years…
Had my 1st facial for quite some years now & was very professional & friendly technician. Good location & a very reasonable price.
Will definitely hope to go again

Reply from Beautyhideout
Great facial
I really enjoyed my facial at the beauty hideout. The person who done my facial was really nice and lovely and my service was great. Its in a good location, parking available, price is good. I will be booking more sessions with them for sure.
Great service
Had my first facial with beauty hideout the service was great. Will definitely be booking again.
Still the best in the game
I have been having an amazing treatment…
I have been having an amazing treatment with chan. my last session was the herbal peel and I have noticed significant improvement. The atmosphere is very relaxing and am hoping to go for my next session.
Lovely and relaxing atmosphere.
Lovely and relaxing atmosphere.
staffs were welcoming and gentle.
I would recommend and visit again.
Booked as a suprise bday gift
Booked as a suprise bday gift and Chan really ensured it was lovely and even went the extra mile to get her a gift. So relaxing peaceful and amazing at what she does couldn’t recommend anyone better. Studio was clean and customer service was exceptional. Deffo will be back again.
I am really pleased with my treatments…
I am really pleased with my treatments at the Beautyhideout. Chan is very knowledgeable and provided a professional service with great aftercare advice. She is also very welcoming and makes you feel very relaxed during your treatment. I was suffering from hyperpigmentation and really lost my confidence. Chan helped me restore that by recommending the best treatment for my skin. I have now booked further facials with her and would definitely recommend her for your treatments.
Absolutely amazing treatments
Absolutely amazing treatments. So many options. I did the herbal peel and my skin looked and felt beautiful after. The staff and clinicians are super friendly and helpful, they explain every step of the treatment. Highly recommend.
I had a beautiful experience
I had a beautiful experience, I felt very comfortable and well accommodated for. She talked me through every step of the process. The atmosphere was very calming throughout, I received alot of compliments regarding my skin and I will definitely be returning.
Ps. I had the herbal peel
Amazing service with very caring staff…
Amazing service with very caring staff who take very good care in your health and beauty
Transforming facial treatment
Prior to my treatment I was battling with serious hyperpigmentation and acne breakouts. I had a consultation with Chan who recommended the organic herbal peel.
I was skeptical initially but decided to trust her and I am so glad I did.
The 7 days down-time was the only backlash but that little sacrifice was worth it.
I'll continue trusting beauty hideout till my skin reaches perfection.... Please keep up the good work... fantastic customer service 👍
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







